The property was upgrading its plumbing, so the guest did not have water during the hours of 9-5, which meant you had to hurry up and get ready instead of relaxing. Plus the bathroom shower door would not stay close. I expected so much more from a Marriott property. I am a Bonvy Member and I am still waiting for my points to post as well. I think they should have let the guest know when they booked, so we had the option to stay somewhere else.
Jacqueline
2025 年 6 月入住 1 晚
10/10 超赞
Oscar
与家人出行
2025 年 6 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Excelente ubicación, agradable trato del personal de recepción.
Excelente opción en caso de querer conocer la ciudad y sólo usar el hotel para descansar.
Oscar
2025 年 6 月入住 3 晚
10/10 超赞
JESIKA
与家人出行
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
The staff were always very polite and friendly. The free breakfast was exceptional and different each day. Very clean and nice.
JESIKA
2025 年 6 月入住 2 晚
10/10 超赞
Jonathan
2025 年 6 月 16 日
Good location! We had a great time.
Jonathan
2025 年 5 月入住 1 晚
10/10 超赞
Danielle
2025 年 6 月 16 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Staff were friendly and helpful. Hotel was very clean. Breakfast included a made to order menu. Very comfortable beds.
Danielle
2025 年 5 月入住 1 晚
10/10 超赞
YaQuis,Staten Island
2025 年 6 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The elevator was broke and they wanted you to walk your bags down three flight of stairs to check in. Then I was told that parking wasn’t validated and the price was $60. If I valet then it would be $46.
YaQuis
2025 年 6 月入住 1 晚
10/10 超赞
Alexandr
2025 年 6 月 15 日
Alexandr
2025 年 5 月入住 1 晚
10/10 超赞
Felicite
2025 年 6 月 13 日
满意:清洁度
Nice simple stay convenient
Felicite
2025 年 6 月入住 2 晚
10/10 超赞
Amanda
与配偶出行, 团体旅客
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Element! The staff was very friendly and even got us into our rooms a little early so that was nice. The room is super cute and clean. It has an oversized mini fridge, full size microwave, a sink and even a toaster and utensils in the cabinets. Also a Keurig. We would definitely stay here again in the future. The location is great for uptown Charlotte!
Amanda
2025 年 6 月入住 1 晚
10/10 超赞
Erica
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a great stay at the hotel. It was very clean, has nice ambiance, and very walkable to the stadium as well as other shopping/restaurant options. The bartender on duty (Maury- I hope I spelled it right 😅) was absolutely lovely and personable. The staff as a whole were outstanding and very accommodating to requests and needs of the customers. I'd definitely stay here again and recommend it to others.
Erica
2025 年 6 月入住 1 晚
10/10 超赞
Kara
团体旅客
2025 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and safe environment.
Kara
2025 年 5 月入住 1 晚
10/10 超赞
Karen
与家人出行
2025 年 6 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Super nice staff! I had concerns about parking availability and was assured weeks prior over the phone there would be no problem at all. When we got there they remembered me and as stated there was no problem with it, They let us check in earlier than expected and it overall was a perfect experience!
Karen
2025 年 5 月入住 1 晚
6/10 一般
Margaret,Hardeeville
与家人出行
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Great walking distance to Bank of America stadium. Friendly and helpful staff. The parking situation was awful also the ac in the room couldn’t keep up. The cook at breakfast when asked for sunny side up egg served a raw egg… that could be a risk of salmonella.
Margaret
2025 年 5 月入住 1 晚
2/10 糟糕
Todd
2025 年 6 月 1 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I booked a room here for a concert six months in advance. Received an email for Earley electronic check-in and proceeded to do so. Got an email at 3 o’clock saying my room was ready to check in. After the concert was over at midnight I proceeded to go check in where I was told they had sold my room and did not have any more rooms available. They gave me a voucher for an another hotel 25 minutes away in Fort Mill South Carolina. I stay was in North Carolina not South Carolina! My business was in downtown Charlotte not Fort Mills South Carolina. Very inconvenient after that reason I cannot recommend staying here.
Todd
2025 年 5 月入住 1 晚
6/10 一般
Madison
2025 年 5 月 31 日
Madison
2025 年 5 月入住 2 晚
10/10 超赞
Devonte
2025 年 5 月 30 日
Devonte
2025 年 5 月入住 2 晚
10/10 超赞
Edna
与家人出行
2025 年 5 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I booked a weekend stay to celebrate my birthday, and it couldn’t have been better.
The hotel is beautiful, the service was exceptional, and the whole experience was amazing!
The front desk staff and parking service were excellent.
super friendly and efficient.
I totally recommend it. 👍