"I moved my room after check-in. Because the room I had originally was next to a hotel ventilation facility which made some low frequency noise. The hotel receptionist was very helpful to change my room."
"We have a very good experience. The room is clean, tidy and has no unpleasent smell. The staff are very friendly. If it's your first time at the hotel, they will introduce you to some of the hotel's facilities and your rights."