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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property
Travelers can shop, relax by the pool, and enjoy local dining after a hearty breakfast at this Ballantyne hotel with all the essentials

Choose dates to view prices

Located in Ballantyne's center, Holiday Inn Express & Suites Charlotte - Ballantyne offers a free breakfast buffet, on-site shopping, a seasonal outdoor pool, an entertainment area with WiFi, helpful staff, and an electric car charging station.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
The current price is HK$599
HK$691 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG on 31 May 2026 start from HK$599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 90 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-in start time: 3 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG located?

Located in Ballantyne, this hotel is within 2 miles (3 km) of Shoppes at Ardrey Kell, Elon Homes Regional Park and The Amp Ballantyne. Ballantyne's Backyard is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 756 out of 1094 reviews
Rating 8 - Good. 193 out of 1094 reviews
Rating 6 - Okay. 55 out of 1094 reviews
Rating 4 - Poor. 34 out of 1094 reviews
Rating 2 - Terrible. 56 out of 1094 reviews

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. They have a very good breakfast, and the staff was amazing.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms, great breakfast with many options, and very well located to area attractions.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable stay, Room was clean...breakfast was tasty..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Juan

Room was clean and really comfortable people was nice awesome place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barbara

So clean, the staff was very friendly and accommodating. Also super close to whatever you could possibly need
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on a last‑minute booking and was genuinely impressed. The room was clean, the service was great, and the complimentary breakfast was better than expected. Amazing value for the price.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious rooms, good breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Good location and service.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean pleasant hotel. Reasonably priced. Will stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Keeli

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable beds, nice amenities, and excellent staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and facility was fabulously comfortable and clean!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yedidah

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and the staff was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KARIN

Liked: Cleanliness, staff & service, amenities
Nice & safe location in the city, hotel has been maintained very well, comfy beds & pillows, our room was clean, and bathroom updated with walk-in shower. This was the perfect stay for us!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gary D.

Liked: Cleanliness
We had an issue with the pullout bed and the toilet was broken, but the staff was responsive and corrected the problem
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rohini

Liked: Cleanliness, amenities, property conditions & facilities
staff was amazing! the rooms were so clean and pretty. breakfast was delicious!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Hotels and l was perfectly located in the area where we want to stay. Was very clean and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast! Great coffee! Great staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
This is literally the halfway point between Cleveland and Kissimmee, FL! Hotel was clean, breakfast was delicious, beautiful surrounding area. Would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jameca and Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant. The room was clean and did not have an oder. The only downside was that there was only one elevator. A minor inconvenience but otherwise worth the stay. Conveniently located near exits and shopping
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Room was truly spotless. Hotel staff extremely helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was very clean, the staff were very nice and accommodating food was very good and the coffee was excellent.
Stayed 3 nights in Dec 2025