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"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"Front desk staff Patrick is very helpful."

"Hotel is in extremely good condition and all their staff are super friendly and helpful. Will stay here again should i return to chengdu!😉"

"employees of the hotel are excellent and friendly. they are great people."

"Staff was nice but bed didn’t seem to be clean. Lots of hair and dust in the beds"

"Breakfast has lots of variety, recommended "

"The room was super clean, smelled fresh, cleaned daily. Staff friendly and helpful. The free laundry room on the 13th floor was amazing to have when you’re on a long trip and need a fresh set of clothes. "

"Good facilities, services, and price."

"视野好 good view and location"

"Outstanding hotel, great service and good location."

"Good stay"