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"Friendly staff, easy check-in and check-out. Good buffet with lots of variety"

"employees of the hotel are excellent and friendly. they are great people."

"This hotel was excellent. The staff were very friendly and provided great service throughout our stay. The room was very clean and tidy, and they even provided fresh fruit and small snacks every day. They also offered airport pick-up and drop-off service, which was very convenient. Overall, we had a very comfortable and pleasant experience here."

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"Lovely hotel. Very helpful and friendly staff and great choices for breakfast."

"I love how friendly & helpful everyone was."

"Quiet and spacious hotel with plenty of facilities to keep the family occupied. Service from the staff was great as well. Will definitely return to this hotel for future stays in Chengdu!"

"The hotel was really nice lots of dinning options "

"Good location and great place to stay! Room was impressive."

"The room was nice and clean. There is a shopping mall at a 10 minutes walk with lots of restaurants. There is a covenient store beside the hotel."

"The staff were just fantastic "

"Wonderful staff, clean lovely rooms. "