Cherokee Spa Hotel

"There was used soap and shampoo left in the shower. Ice machine did not work. Breakfasts was a muffin. Everyone can’t eat a muffin that’s filled with sugar. I’ve stayed here many times. Very disappointed this time. Will not stay here again. "

"Only two light bulbs in the whole room which we had move to a different lamp if we needed to see in the room…found a spider in the living area with babies…not enough pillows"

"Everything was fantastic will be staying there again "

"It took over almost two hours to get our luggage sent to our room from the valet. The person at the valet desk took our ticket and the went on Break. and forgot about us. There was a bogus $39 long distance charge on our bill that had to be removed. Accoyto the front desk it was accidentally added to everyone's bill due to a system outage. I wonder how many people accidentally poo aid it? I ordered sushi and fish and chips from Gordon Ramsays food court. It took 2 minutes to get the fish and chips (great food) and 45 minutes to get a sushi roll. I have never seen 3people move slower than the sushi staff. Lastly, it took over an hour to get our car from the valet when we checked out. The report was pretty, the room was clean, but the service was not what you would expect for an $800 per night room."