Chesterton hotels from HK$396

"I didnt stay because the room was dirty upon arrival. They put me in another, same issue. They offered to clean the room so I'll stay but at that point i had to leave. It was too filthy. Hairs in bedding and tub, trash not removed, coffee area not cleaned, no cups, flat pillows, stained bedding, broken chair and ironing board, bathroom lighting was too dim to see anything. "

"The hotel was clean, the staff was friendly and it was quiet and peaceful night."

"Breakfast was as usual , something for everyone"

"Yes "

"So dirty we left and didn’t stay should’ve gotten a refund but I didn’t even want to argue with staff"

"The room was not clean. Tub was dirty and had hair. Floors had not been vacuumed. Refrigerator had been turned down and had mold. "

"This reservation was CANCELLED because my room was not available after over an hour past check in time. I left a deposit when I got there, and was STILL charged for the whole night. 4 phone calls later, including a message to the manager got us nowhere. The reservation desk assured us that we would be credited and even gave us a gift for our trouble. I’m guessing she knew we would pay no matter what."

"Great staff"

"Notice it wasn’t as nice as previous stays. No hot chocolate, not much for breakfast, etc. BUT woke up to mice and mice poop took it over the edge. "