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"clean room"

"All the staff were very nice. Breakfast was very good with lots of variety. Location was short walking distance to the main temple sites. Rooms were clean & bed was comfortable. We enjoyed our stay"

"Good hotel!"

"Everything is always amazing at Melia. Bow in the Level Lounge is exceptional. This is the only hotel we use in CM"

"This was a beautiful resort but what makes It so exceptional are the kind and caring staff. The location is about 10 mins away from city area or about a 30 min walk which wasn’t bad. It’s safe so you can explore how you like It! I will def stay here again if I come back to Chiang Mai no hesitations. "

"The room is clean and tidy. Excellent staff."

"I highly recommend this hotel, especially as a first timer like myself. My room was spacious, and very comfortable throughout the evening. The hotel is tucked in a little bit, away from the Main Street (Thapae), but walkable to everything East and West. Noot (front desk) and the entire staff were very accommodating. Noot specifically went far and beyond, offering various activities for me daily and speaks very good English, too. I look forward to staying here again. "

"Our stay did not start well: bedsheet was shorter than the bed, wind blowing onto face when sleeping, lamp out-of-order. We left comment with Hotel.com’s check-in survey online before we went for breakfast. Oat found us, inquired our problems & fixed everything before we returned to the Hotel in the evening. That improved overall ranking fr 2 to 5."

"The Hotel and its staff were professional and courteous. Every attention to detail was perfect. The only critique i have is the location. A bit far from Night Bazaar district and the markets. "