The room is very tidy and the staff are friendly and helpful.
The staff are friendly and professional. The environment is quiet and cozy. Nice hotel.
The service at the Empress Hotel is excellent. We were there for 6 nights, and was offered a complimentary dinner. The dinner was very much exceed our expectation and full of surprises. The staff in the coffee shop were very attentive. The only drawback I think of is the bathroom design. Water would ...
extremely convenience, spacious. But the quality and varity of breakfast is needed to improve. Customer service is quite good. Base on the location, I will book again when I revisit Chiang Mai.
The location is great Special hotel design The swimming pool is too small
Convinient location. Rooms are spacious. However, the lighting facilities are disappointing as some lights kept flashing.
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