The good experience in this hotel. It's in the old town with good location and the room is quiet. The price is also good with friendly staff.
YAN
於 2020 年 1 月住了 3 晚
Sand 於 2020年2月2日的回應
Dear Yan
Thank you very much for your review to our hotel , we are glad to hear you like our location and service from our staff.
8/10 不錯
YAN
家人同遊
2020年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The good experience in this hotel. It's in the old town with good location and the room is quiet. The price is also good with friendly staff.
YAN
於 2020 年 1 月住了 3 晚
Sand 於 2020年2月2日的回應
Dear Yan
Thank you for your review again
2/10 很差
真實旅客
2019年6月8日
讚好:職員與服務
不滿:設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 6 晚
Nichapha 於 2019年6月10日的回應
Dear Value Guest ,
Warm & Greetings from Eurana Boutique Hotel
Thank you very much for your feedback and please more detail what happen on your stay with us and which one made you unhappy to stay . We need to know more detail then please tell us . Once again we are thank you very much for your stay .
10/10 優異
真實旅客
2019年2月11日
讚好:職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 2 月住了 2 晚
6/10 一般
真實旅客
2018年12月12日
讚好:職員與服務
不滿:整潔度和住宿狀況
不開心。
真實旅客
於 2018 年 12 月住了 4 晚
General Manager 於 2018年12月24日的回應
Thank you for taking time to reviews when stay with us. We sincerely apologize for the inconvenience caused. We will find out and solve that problem as soon as possible. Thank you once again for your helpful suggestions on ways to improve our record. I certainly would love to have the opportunities to welcome you again in near future.
Thank you for your kind to taking the time to review your stay with us. Please accept my apology on the defective of old standard room and cleanliness corridor. We will find out and solve that problem as soon as possible. First, we have plan renovate room s of M building. We want you to know that we make it a high priority on your comments and will continue to improve our services to meet the hotel standard.
Thank you once again for your helpful suggestions on ways to improve our record. I certainly would love to have the opportunities to welcome you again in near future.
Best Regards,
General Manager
8/10 不錯
SIU HUNG
2018年4月23日
讚好:職員與服務、住宿狀況和客房舒適度
SIU HUNG
General Manager 於 2018年4月24日的回應
Thank you for taking time to reviews when you stayed. We are pleased to hear that our staffs made you pleasant stay. I certainly would love to have the opportunities to welcome you again in near future.
Dear Chienwen
Thank you for taking the time to review Star Hotel Chiang Mai. We truly value the opinions of our customers and we apologize that we did not meet your expectations.
On behalf of Star Hotel, please accept my apology on the defective of our services and my staff unfriendly. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed your found issue and spoke with all staffs and management teams. We want you to know that we make it a high priority on your comments and will continue to improve our services to meet the hotel standard.
Thanks again for your helpful suggestions on ways to improve our record. I certainly would love to have the opportunities to welcome you again in near future.
The location is good. But the room in the old wing is old and small. It is better to indicate clearly so that people could make a choice by themselves during booking.
Convenient. Near to market and many local tour agents nearby
Nice and helpful staff with fluent english
Beautiful environment but room and swimming pool are not very clean.
A quite good hotel with many scenic spots around. The staff is polite and very helpful.
真實旅客
8/10 不錯
HAN (南京)
2015年3月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的旅行
挺好的,地址位置不错,吃饭出行都很方便。酒店环境也不错!
HAN
4/10 欠佳
CY (Hong Kong)
2014年12月30日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
just only the traffic is convenience
We could not sleep very well as too noisy. The shower water is so weakness that we felt uncomfortable. There are no tooth paste & brush provided by the hotel. Their facilities are too old.
CY
6/10 一般
真實旅客
2014年12月5日
不滿:整潔度
應該不會再試
位置好,附近有便利店、ATM、租電單車店,非常方便。但床鋪比較舊,這個不太滿意,希望有改善。
真實旅客
6/10 一般
MAN KIN
2014年11月19日
不滿:職員與服務
MAN KIN
6/10 一般
真實旅客
2014年11月19日
不滿:職員與服務和住宿狀況
belated morninng call
Hotel staff forgot our morning call and call us for 45 min later than our requested time.
促銷房型與訂房網站的照片不同,與預期有很大差異;促銷價格提供的是舊館的房間,設備非常老舊;如果因為照片或是介紹文字而選擇這一間飯店,必須仔細考慮.__The promotion rooms are in the old building so the interior of the room I stayed in is totally different from the photos on the web site. Think it over again and again before deciding to stay in this hotel even though the price is cheap.
Peter
10/10 優異
真實旅客
2013年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
感受清迈,舒适的度假酒店
For the first time live in Qhiang Mai,The "Eurana"is a good place to live.Every Tuk-Tuk driver know this palce,and the hotel is very quite and comfortable.Nearby there is a Thai massage。Service isgood and cheap.The swimming pool is great at this season.i will be back and live here.
真實旅客
8/10 不錯
Kevin
2013年1月29日
讚好:整潔度和職員與服務
Not a bad choice
very good location, in walking distance to the sunday market, and the facility is average, and the breakfast is soso.