There are 4 floors including the ground floor and the stairs is the only way up. The stairs are not easy to walk barefoot, and too slippery to walk in socks. We stayed for 3 nights and housekeeping failed to restore our towels for the whole period. Also, they don't provide hand wash. We wanted to use bath gel as substitute but the dispenser is on a wall in the shower area far from the sink. Nevertheless it is a lovely hotel situated in a very convenient location for us - we like to visit the local markets and night markets. We also love the Thai style fried eggs available on the breakfast menu, and their hair dryer.