Dear Ms. Man Ting Lisa,We are delighted to hear that you enjoyed your stay at our hotel and found our rooms to be comfortable and appealing. We're glad that you enjoyed your time with us. It's great to hear that our staff provided top-notch service during your stay. We pride ourselves on providing friendly and helpful service to all of our guests, and we're glad that you had a positive experience with our team. Your feedback is valuable to us, and we hope that future guests will have a great experience like you did. If you need any additional assistance or recommendations for future trips, please don't hesitate to ask. It was a pleasure having you as our guest. Thank you for taking the time to share your recent stay at The Chiang Mai Old Town Hotel. We're delighted to hear that you enjoyed your time with us, and that our staff and facilities exceeded your expectations. We are especially glad to hear that you found our Room spacious and comfortable for your family of four, and that you appreciated the retro style of our boutique hotel. Thank you once again for choosing The Chiang Mai Old Town Hotel. We hope to have the opportunity to welcome you back soon.  Warm regards,

Dear Mr. Wai Chi:Thank you for your kind words! We are delighted to hear that you had a wonderful experience during your stay at our hotel. Our team takes pride in providing exceptional service and ensuring our guests' comfort and satisfaction throughout their stay.We appreciate you taking the time to share your positive feedback, and we would be honored to welcome you back on your next vacation in Chiang Mai. Please do not hesitate to reach out to us if you have any special requests or preferences for your next visit. Thank you for choosing our hotel, and we hope to see you soon!Warm regards,

Thank you for your lovely feedback.

Dear valued guest, Thank you very much for sharing your delightful experience with fellow travelers. It is our pleasure to learn you had enjoyed our compliment shuttle and the service from our staff is up to your liking. As you mention about the size of our single bed, we are quite sure that our 3.5 feet wide mattress is actually bigger than the standard mattress dimensions of sigle bed. However, your value comment was pass to the management team and it will help us the know what the guest like and what to improve.

Dear valued guest, Thank you so much for choosing The Chiang Mai Old Town and sharing your experience with us. We highly appreciate your feedback and hope to have a chance to welcoming you again at our hotel.

Dear Valued Guest, Thanks for choosing us as a place to stay while you're in Chiang Mai, We are very pleased to know that you have a great stay and everything went well up to your expectation. The team tries every day to keep focusing on how we can make the stay of our guests memorable and its compliments like yours which make us continue to improve our service.

Dear Mr. DavidLing. I truly enjoy reading your wonderful feedback and I am delighted to learn that the hotel room with the convenient location created the memorable experience to you. Thank you for recognizing our helpful staff and I will pass your compliment to the team. Also, the comments with the hotel outlets, The Vorra Bistro, outdoor pool, gym, and Spa. This is absolutely mean a lot to us. We are looking forward to welcoming you back to The Chiang Mai Old Town in the near future!

Dear Sze Wan: Thank you for your lovely comments and recommendation to other travelers. We look forward to welcoming you again.

Dear Value guest, Thank you for your kind compliments. I am glad that our location and service were able to help make your stay more enjoyable. I will be sure to share your kind compliments on our staff's friendliness and helpfulness with the entire team so they are encouraged to take good care of our guests at all times. We look forward to welcoming you back again at The Chiang Mai Old Town. Sarinda T. (Nan) Operations Managers

Dear Mr. Huang: The entire staff and I would like to express our sincerest appreciation for your support to our hotel. We are beyond delighted to learn that you were impressed with the facilities,and service we provided. Thank you for the mention of sound sensitivity. As we are located in the heart of Old City and surrounded by local neighborhood, avoid the sound effect is not easy. We are happy to know that it did not disturb your stay. It's a pleasure to be of service to you and your family. My team and I hope to welcome you back at The Chiang Mai Old Town in the nearest future. Sarinda T. Operations Manager

Dear Mr. Kenneth,Thank you for your kind review. We are thrilled to hear that you had a wonderful experience during your stay with us. Our hotel's location, beautiful décor, and friendly staff are just a few of the things that set us apart from other hotels in the area. We strive to provide our guests with an affordable and authentic local experience that they will always remember. We hope to have the pleasure of welcoming you back in the near future.

Dear Mr. Scott, We would like to thank you for taking the time to share your wonderful review of our hotel. We are delighted to hear that you enjoyed your stay with us and appreciated our tasteful decor, well-trained staff, and high-quality amenities. As a small, upscale, award-winning hotel located in the Old Town area, it is our top priority to ensure that all our guests have a comfortable and enjoyable stay. We take guest feedback seriously, and we will work to address the areas you mentioned to ensure that we exceed your expectations during your next visit with us. We hope to have the opportunity to welcome you back for another exceptional stay and provide you with outstanding service and hospitality.

Dear Mr. Roghe ,We are delighted to hear that you had an amazing experience with us! Your kind words about our staff, facilities, and atmosphere have brought us great joy. We would love to have you visit us again soon. Thank you for your valuable feedback.Warm regards,

Dear Mr. Hidetoshi ,We would like to thank you for taking the time to share your wonderful review of our hotel. We are delighted to hear that you enjoyed your stay with us and appreciated our tasteful decor, well-trained staff, and high-quality amenities. As a small, upscale, award-winning hotel located in the Old Town area, it is our top priority to ensure that all our guests have a comfortable and enjoyable stay. We take guest feedback seriously, and we will work to address the areas you mentioned to ensure that we exceed your expectations during your next visit with us. We hope to have the opportunity to welcome you back for another exceptional stay and provide you with outstanding service and hospitality. Warm regards,

Dear Ms. Lindsay:Thank you for sharing your positive experience at The Chiang Mai Old Town Hotel! We're delighted to hear that our hospitality resonated with you and that you enjoyed your stay at our beautiful hotel, complete with a gym, spa, swimming pool and our restaurant.Our team takes great pride in providing exceptional service to our guests, and we are delighted to learn that we were able to make your stay memorable. We look forward to welcoming you back to our hotel in the near future.Warm regards,The Chiang Mai Old Town Hotel, Hospitality From the Heart.

Dear Ms. Megan:Thank you for sharing your wonderful experience at The Chiang Mai Old Town Hotel! We're delighted to hear that you found our hotel phenomenal, with a seamless blend of modern amenities and beautiful Thai architecture. The inclusion of a well, rice terraces, and a wooden boardwalk adds to the unique charm and historical significance of our property. In Chiang Mai, these elements symbolize the importance of water, embody the country's foundation, and reflect the city's historical defense against adversaries.We're glad that our small campus design provided convenience during your stay, with the spa and restaurant just steps away. It's wonderful to hear that our welcoming and accommodating staff made your experience memorable. The neighborhood surrounding our hotel offers a joyous atmosphere for exploration, allowing you to immerse yourself in the vibrant surroundings.At The Chiang Mai Old Town Hotel, we strive for service excellence, and your feedback is invaluable to us. We are committed to continuous improvement to ensure that every guest receives a truly exceptional experience.Thank you for choosing us for your stay, and we eagerly await the opportunity to host you again. Warm regards,The Chiang Mai Old Town Hotel, Hospitality From the Heart

Dear Mr. Frankiewicz:Thank you for sharing your wonderful experience at The Chiang Mai Old Town Hotel! We are thrilled to hear that you found our rooms to be nice and clean rooms. Our hotel is situated in a serene part of the old town, while still being just a short walk away from the lively areas. We take great pride in offering our guests the best tranquility that the old town area has to offer. We are pleased to hear that you enjoyed our great location.Warm regards,The Chiang Mai Old Town Hotel, Hospitality from the Heart

Dear Mr. Timothy:Thank you for taking the time to share your experience at our hotel. We apologize for any inconvenience you may have experienced during your stay. We take all feedback seriously and use it to improve our services.Regarding the issue with the dog barking noise, we understand that it was a disturbing factor for you. The hotel is located in the city area where some level of noise is unavoidable. However, we agree that the dog barking noise was louder than expected. We want to clarify that the noise was not caused by our hotel, but by our neighbor. We have a court order that limits the neighbor to let the dogs out twice a day, only for a short period of time. However, we acknowledge that the neighbor may have been violating the order.We appreciate your feedback and are taking immediate steps to address the issue. We are having a discussion with the neighbor and reinforcing the court order. We will also raise the issue to the local office of the health department. We are confident that this issue will be resolved very soon.We are pleased to hear that you found two of our staff members amazing. We apologize for any inconvenience caused by the lizard in your room and the mosquito issue. We have taken measures to ensure that this does not happen again.Thank you again for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Warm regards,Butler

Dear Daw Wee:Thank you for your feedback! We're pleased to hear that you found our staff to be friendly and that you enjoyed the quiet atmosphere of our location within the old town. We're glad that our location worked well for you and we hope that you were able to take advantage of all that our area has to offer. We hope to see you again soon.Warm regards,NATTASORN MAICHOMPOOButler