供應早餐、午餐、晚餐;泰國菜

旺客酒店的評價

4 out of 5
旺客酒店
869/90 Pemawibhata Rd., A. Muang, Chiang Rai, Chiang Rai

評價

7.8

不錯

10 分評分,優異;162 則評價中有 39 則" "
8 分評分,不錯;162 則評價中有 72 則" "
6 分評分,一般;162 則評價中有 37 則" "
4 分評分,欠佳;162 則評價中有 10 則" "
2 分評分,很差;162 則評價中有 4 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

7.0/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Wai chuen

讚好:整潔度、職員與服務和住宿狀況
酒店比較陳舊,服務一般但可以接受。
於 2019 年 6 月住了 1 晚
Naowarat 於 2019年6月11日的回應
Thank you for your kind comments, we hope to serve you again next time. Best regards, Naowarat RSVN

8/10 不錯

Chung yiu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置非常好,5分鐘就到夜市,按摩店又多,飲食完全無問題。 但房間有點舊,早餐一般,不過價錢算合理,會再住。
於 2019 年 3 月住了 2 晚
Reservation 於 2019年3月13日的回應
Thank you for your kind comments,we hope to serve you again next time. Best regards,

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
在市區過於老舊的建物,廁所屋頂漏水
在市區過於老舊的建物,廁所屋頂漏水,冷氣囉隆響難入眠,裝修老舊,有異味,有贈早餐,太晚去吃沒東西吃,屬於廉價旅行團的住宿點,自由行客人不建議住這裡

8/10 不錯

Sherry

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Comfortable, clean room. Bathroom could use updating. There was a kettle but no coffee or tea, etc. available. in the room. Pool was cooler than we prefer and was located in a shaded area in the middle of the building. Staff were very friendly and helpful.Can't beat the location - short walk to the night market, the Clock Tower and lots of restaurants!
於 2024 年 3 月住了 2 晚

8/10 不錯

Victor

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A grand older hotel, with nice rooms and easy walking distance to the sights around town.
於 2024 年 1 月住了 2 晚

10/10 優異

Michael (Corvallis)

讚好:整潔度、職員與服務和住宿狀況
Excellent location, lots of shops and restaurants close by. Excellent hotel staff at the front desk. Property a little dated but great value for your $.
於 2024 年 1 月住了 5 晚

6/10 一般

john

伴侶同遊
讚好:職員與服務
於 2024 年 1 月住了 2 晚

8/10 不錯

vorapong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Il Sang

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Graeme

家人同遊
讚好:整潔度和職員與服務
Old, once Grand Hotel. Rooms are in good condition however bathrooms need a thorough renonvation. Public are good.
於 2023 年 11 月住了 3 晚

10/10 優異

Steven

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good time
於 2023 年 10 月住了 2 晚
cathy 於 2023年10月19日的回應
Thanks you very much

8/10 不錯

Josephine

於 2023 年 9 月住了 4 晚
Mary 於 2023年10月19日的回應
Thank you very much

10/10 優異

TAKAO

於 2023 年 5 月住了 2 晚

6/10 一般

Akira (MITAKASHI SHIMORENNJYAKU)

不滿:住宿狀況
室内にあったWi-Fi接続の説明書きが、今使用されていない古いもので、フロントで聞かなければ分からなかったこと。
於 2023 年 5 月住了 2 晚

6/10 一般

tetsuyuki

多人同遊
不滿:整潔度、設施服務和住宿狀況
何度か利用しているが、建物設備が古いので、日本人の宿泊者は少ない。 3年ぶりに宿泊しましたが朝食の種類が減っていました。
於 2023 年 3 月住了 6 晚

10/10 優異

Sefer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚

10/10 優異

Barbara

於 2023 年 2 月住了 1 晚

8/10 不錯

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel review and local Irish pub.
Room was good staff helpful and friendly breakfast was not so good we only went in once did not bother for the remaining 3 days of our stay. Hotel is in a great location close to the night market bars and restaurants. The Irish pub turn left out of the hotel and left on the first street serrves a good combination of thai and Irish pub food. Staff very friendly with quick service. Also a good Italian restaurant on the corner.
於 2023 年 2 月住了 3 晚

8/10 不錯

Peter

家人同遊
讚好:整潔度、職員與服務和客房舒適度
I centrala Chiang Rai
Vistelsen var bra och läget är utmärkt. Hotellet börjar bli till åren, men med tanke på priset så är det helt ok.
於 2022 年 12 月住了 3 晚

8/10 不錯

Douglas

讚好:整潔度和職員與服務
It was nice central to everything nice staff I would stay again .
於 2022 年 11 月住了 5 晚

4/10 欠佳

Toru (Singapore)

不滿:整潔度、設施服務和住宿狀況
All facilities are very old.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 3 晚
Reservation 於 2022年4月6日的回應
Dear Guest, Thank you very much for your friendly comments after staying with us. We have certainly enjoyed looking after you and I hope you have a chance to visit us again in the near future. Best regards, Reservation

8/10 不錯

Patrick

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location was excellent, easy walk to market, walking street, bus station etc. Hotel is old but nice, bathroom was outdated, but everything was clean.
於 2022 年 3 月住了 2 晚
Reservation 於 2022年4月6日的回應
Dear Mr. Patrick, Thank you very much for your friendly comments after staying with us. We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future. Best regards, Reservation

8/10 不錯

Natthawee (Bangkok)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
อาหารเช้าดีอร่อย เจ้าของรร.ดี พนักงานดี ห้องสวยงาม แอร์เย็น ห้องน้ำดี เสียอย่างเดียวที่ไม่ค่อยเก็บเสียงครับ ห้องข้างๆพูดอะไรมาได้ยินหมด แต่ก็ยอมรับได้
於 2021 年 12 月住了 2 晚
ฝ่ายสำรองห้องพัก 於 2022年1月10日的回應
ขอบคุณสำหรับคำติชมที่ให้มา เราจะนำข้อมูลที่ได้รับนำเสนอให้ฝ่ายบริหารพิจารณาปรับปรุงต่อไปค่ะ ถ้าท่านมีโอกาสมาเชียงราย เราหวังเป็นอย่างยิ่งที่จะได้ให้บริการท่านอีกครั้ง ขอบคุณค่ะ ฝ่ายสำรองห้องพัก

10/10 優異

M A

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wangcome is an excellent hotel with wonderful staff.
於 2021 年 12 月住了 8 晚
Reservation 於 2022年1月10日的回應
Thank you very much for your great feedback. I am so glad to hear that you had a great time with us, please hesitate to let us know. Thank you again for taking the time to share your feedback. Best regards, Reservation team

2/10 很差

Jeejo

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is in very bad condition. no proper maintenance
於 2021 年 12 月住了 2 晚

10/10 優異

Phkakaew

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to walk around town. Friendly staff. Breakfast buffet was very nice.
於 2021 年 12 月住了 2 晚
Reservation 於 2021年12月29日的回應
Dear Khun Phkakaew Thank you very much for your friendly comments after staying with us. I am pleased to see that we managed to impress you during time with us. We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future. Best regards, Reservation Team

10/10 優異

真實旅客

於 2021 年 4 月住了 3 晚

6/10 一般

sumate

家人同遊
讚好:職員與服務
โรงแรมค่อนข้างเก่า เเต่โดยรวมก็เหมาะสมกับราคาครับ
於 2020 年 12 月住了 1 晚
ฝ่ายสำรองห้องพัก 於 2020年12月12日的回應
สวัสดีค่ะ ขอบคุณสำหรับคำติ-ชม โรงแรมเปิดมานาน ฝ่ายบริหารมีนโยบายปรับปรุงห้องพักทุกปีค่ะ ถ้าท่านมีโอกาสมาเชียงราย โรงแรมหวังเป็นอย่างยิ่งว่าท่านจะกลับมาใช้บริการของโรงแรมอีกค่ะ ขอบคุณค่ะ ฝ่ายสำรองห้องพัก

4/10 欠佳

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 3 月住了 1 晚
Reservation Team 於 2020年3月25日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiangrai. I am pleased to see w managed to impress you during stay with us.We have certainly enjoyed looking after you and I hope you will have a chance to visit us again Best Regards,

8/10 不錯

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Near to fun places. Friendly staff. Nice breakfast
於 2020 年 2 月住了 1 晚
Reservation 於 2020年2月27日的回應
Thank you very much for your friendly comments after staying with us. We are pleased to see that we managed to impress you during time with us. We have certainly enjoyed looking after you and we hope you will have a chance to visit us again in the near future. Best regards, Reservation Team

8/10 不錯

Yvonne

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bra och centralt
Perfekt läge på gångavstånd till nattmarknaden och centrum. Rent, vänlig personal, helt ok frukostbuffé. Stort dubbelrum med en extrasäng då vi var tre pers.
於 2020 年 1 月住了 1 晚
Resevation Team 於 2020年2月14日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiang Rai. I am pleased to see that we managed to impress you during time with us. We have certainly enjoyed looking after you I hope you will have a chance to visit us again in the near future.

10/10 優異

Ismet (Melbourne Australia )

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location friendly staff good breakfast clean room
於 2020 年 2 月住了 1 晚
Reservations Team 於 2020年2月11日的回應
Dear Guest Thank you very much for your friendy comments after staying with us. I am pleased to see that we managed to impress you during time with us. We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future. Best regards, Reservations Team

8/10 不錯

真實旅客

於 2020 年 1 月住了 2 晚
Reservations Team 於 2020年2月11日的回應
Dear Guest Thank you very much for your friendly comments after staying with us. We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future. Best regards, Reservations Team

8/10 不錯

Rikard

讚好:整潔度和職員與服務
於 2020 年 1 月住了 3 晚
Reservation Team 於 2020年1月29日的回應
Thank you very much for your kind comments after staying with us at Wangcome Hotel Chiang Rai. I am pleased to see that we managed to impress you during time with us.We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the next future.

8/10 不錯

ZaVue (Atlanta, GA)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel Views not so great. Many local shops around. Best if you stay Sunday night to visit the Sunday Night Market. This was our main reason we booked the hotel.
於 2019 年 12 月住了 1 晚
Reservation Team 於 2019年12月30日的回應
Thank you very much for your friendly comments.I am pleased to see that we managed to impress you during time with us.Please hesitate to let us know .Thank you again for taking the time to share with us. Best regards,

10/10 優異

真實旅客

於 2019 年 12 月住了 2 晚
Reservation Team 於 2019年12月30日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiang Rai. I am pleased to see that we manage to impress you during time with us.

10/10 優異

真實旅客

Very clean and the rooms are rather large. Great location for eating drinking and walking around
於 2019 年 12 月住了 2 晚
Reservation 於 2019年12月14日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiang Rai. We are pleased to see that we managed to impress you during time with us. We have certainly enjoyed looking after you and we hope you will have a chance to visit us again in the near future. Best regards, Reservations Team

10/10 優異

Mark

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I watched this hotel being built 40 years ago so wanted to stay there. For an older hotel, it is very nice and very affordable.
於 2019 年 11 月住了 2 晚
Reservation Team 於 2019年12月3日的回應
Thank you for your kind comments,after staying with us at Wangcome Hotel Chiang Rai . We are pleased to see that we managed to impress you .We have certainly enjoyed looking after you and we hope you will a chance to visit us again in the near future.

4/10 欠佳

真實旅客

不滿:職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 5 晚
Sherry 於 2019年11月26日的回應
Dear guest, Thank you so much for feedback after your recent stay with us. I was very happy to see that you really enjoyed your time with us and that the team took good care of you! I would love to welcome you back during your next holiday. All the best from Chiang Rai ! Sherry ; General Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度和職員與服務
事前の問い合わせにホテルスタッフが丁寧に回答してくれ、現地での様々な予約をとってくれた。スタッフが最高のホテルでした。
於 2019 年 11 月住了 2 晚
Warm regards, Reservation Team 於 2019年11月22日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel CHiang Rai. I am pleased to see that we managed to impress you during time with us.We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the next future.

8/10 不錯

M Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Reservation Team 於 2019年11月15日的回應
Thank you very much for your friendly comments, after staying with us at Wangcome Hotel Chiang Rai. I am pleased to see that we managed to impress you during time with us. We have certain enjoyed looking you and I hope you will have a chance to visit us again in the near future.

8/10 不錯

BRUS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Regards, Reservation Team 於 2019年11月1日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiang Rai.I am pleased to see that we managed to impress you during time with us.We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
スタッフが素晴らしいホテル。
とても良いホテル。スタッフが親切で快適でした。
於 2019 年 10 月住了 4 晚
Reservation Team 於 2019年10月31日的回應
Thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiang Rai. I am pleased to see that we managed t o impress you during time with us.We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future.Best Regards,

10/10 優異

Yasuaki

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Sherry 於 2019年10月29日的回應
Dear Yasuaki-san, thank you very much for your friendly comments after staying with us at Wangcome Hotel Chiang Rai! I am pleased to see that we managed to impress you during time with us - the team and I are hard at work to make sure that we provide all our guests with a consistently great experience and - it is rewarding to see comments like yours because they show that we are doing the right thing and that the training that the team is exposed to is working! We have certainly enjoyed looking after you and I hope you will have a chance to visit us again in the near future! All the best, Phornpaka L. :: General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
快適に滞在できた。周囲に怪しげなマッサージ屋が多いので注意せよ。
26年ぶりにチェンラーイを訪れるにあたって、過去に宿泊したことのあるウィアンインを予約しようとしたところ、満室だった。 このホテルにチェックインした時の印象は、フロントのスタッフもベルスタッフもとても愛想がいいと思った。 しかし、滞在中フロントにいる男性スタッフは終始無愛想で残念だった。タイのサービス業でも、フレンドリーではない人もいる。当たり前だが。 ホテルの内装は、廊下などやや古びているもなの、宿泊した部屋の中はとてもきれいで、リフォームされた後のようである。 窓も大きく眺望も良い。内装も品が良い。調度品もとてもシックで、落ち着いた雰囲気である。アメニティも充実している。ヘアドライヤーが備え付けられていない点は、残念。 朝食は、ビュッフェだったり、アメリカンブレックファースト式のアラカルトだったりした。閑散期なので、ゲストの数によって調整しているのであろう。 このホテルの周囲には、チェンラーイ中のマッサージ屋を集めて来たのではないかと思えるほどマッサージ屋が乱立している。 そのせいか、正面玄関を出て右に行った角にあるマッサージ屋の前を夕方通りかかると、長い黒髪のタイ美人が店舗の外の椅子に腰掛け、艶然と微笑んで声をかけてくる。かなり危険な雰囲気である。近寄らないようにすべし。
於 2019 年 9 月住了 4 晚
Sherry 於 2019年10月11日的回應
Dear sir,   Thank you so much for feedback after your recent stay with us. I was very happy to see that you enjoyed your time with us and that the team took good care of you! Our housekeeping team acknowledge and already put hair dryer in your room. Hope everything will be ok until you check out next few days.   All the best, Sherry ; General Manager

8/10 不錯

larry

讚好:整潔度、住宿狀況和客房舒適度
Just ok
Was ok good location decent price the staff at the front desk not very friendly but was ok for 1 night
於 2019 年 10 月住了 1 晚
Fai (Reception) 於 2019年10月8日的回應
Dear Khun Larry, Thank you very much for your feedback. We apologize for the bad experience we have given you. We will use this feedback as a learning point on how to better improve ourselves. Once again, we hope you had a nice stay and apologize for any rude behavior that was exhibited during your time here.

4/10 欠佳

真實旅客

多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
This hotel should not be rated 4 stars. More like 2.5 to 3 stars. It is old and dated. No air conditioning in guest floor hallways. Rooms are also dated. But Room are clean.
於 2019 年 9 月住了 1 晚
Sherry :: General Manager 於 2019年9月18日的回應
Dear Anonymous guest, thank you very much for your feedback after your recent stay with us. I was obviously very disappointed to read your feedback and I would like to apologises for the negative experience you have had during your time with us. The team and I are committed to deliver a great guest experience at every point of contact and it's sad to see that we did not manage to deliver on this promise during your stay. However, we would like to you to let you know that we are in the room renovation period. We are now having newly renovated room on the 4th and 5th floor. You can choose from our Deluxe Executive room type. For your next stay, we are so pleased to give you a free upgrade to our new room on high floor. Please do not hesitate to let us know your name and check in date. Let me thank you again for your feedback that helps us to get better - we would love to welcome you back during your next stay to show you that we have listened to you and that we can absolutely provide you with the guest experience that you rightly expect at any hotel around the world. All the best from Chiang Rai!!

8/10 不錯

Kian T

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
New person in the town
The hotel is in the civic center. Many shops are near by. At night there are many streets hawkers and food stores providing good food.
於 2019 年 8 月住了 1 晚
Reservation Team 於 2019年9月13日的回應
Thank you so much for your kind comments,We are very happy to hear about your positive comments and also happy that you enjoyed your stay with us.We hope to serve you even better next time.

8/10 不錯

Alejandro

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Reservation Team 於 2019年9月11日的回應
Thank you for so much your kind comments.We are happy to hear about your positive comments,and also happy that you enjoyed your stay with us.We hope to serve even better next time.