外觀
查看供應

芝加哥內珀維爾/奧羅拉萬豪費爾菲爾德套房酒店的評價

2.5 out of 5
芝加哥內珀維爾/奧羅拉萬豪費爾菲爾德套房酒店
1847 W Diehl Road, Naperville, IL

評價

8.6

優異

10 分評分，優異；770 則評價中有 420 則" "
8 分評分，不錯；770 則評價中有 230 則" "
6 分評分，一般；770 則評價中有 61 則" "
4 分評分，欠佳；770 則評價中有 32 則" "
2 分評分，很差；770 則評價中有 27 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

zhi

於 2023 年 9 月住了 2 晚

10/10 優異

Elwyn

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always stay here when I come in town. I love the convenience. I love the closeness and variety of the restaurants. The staff is very polite and welcoming.
於 2024 年 3 月住了 1 晚
Torie AGM 於 2024年3月18日的回應
Thank you for the postive feedback! We hope you choose to stay with us again!

10/10 優異

Kim

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Torie AGM 於 2024年2月26日的回應
Thank you for the positive response! We hope you can visit again!

6/10 一般

LUIS

家人同遊
讚好：整潔度、職員與服務和設施服務
It is good option to spend the night and average breakfast.
於 2024 年 2 月住了 2 晚
Jose General Manager 於 2024年2月22日的回應
Thank you for staying with us.We hope you enjoyed your stay.

8/10 不錯

Ashley

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 2 晚
Torie AGM 於 2024年2月19日的回應
Thank you for taking the time to leave us a review!We hope to see you again soon!

10/10 優異

Bin (Fishers)

讚好：整潔度
於 2024 年 2 月住了 1 晚
Torie AGM 於 2024年2月14日的回應
Thank you for the positive response!! We hope you visit again!

10/10 優異

Brad

於 2024 年 2 月住了 1 晚
Torie AGM 於 2024年3月25日的回應
Thank you for the positive response!We hope you choose to stay with us again!!

8/10 不錯

Justin

於 2024 年 2 月住了 1 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
OMGosh…Very comfy bed !
+ front desk and dining area staff attentive-good to work with + Nice decor and layout in lobby + Room had a mini frig and microwave + centrally located next to a Cracker Barrel — maid service staff not super helpful when I needed to get into my room-yet it might have been a language barrier thing
於 2024 年 1 月住了 2 晚
Torie K. AGM 於 2024年2月1日的回應
Thank you for choosing to stay with us!I'm glad you enjoyed your stay!

10/10 優異

Timika

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again

8/10 不錯

Kimberly

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again

4/10 欠佳

Cary

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Spoiled milk and Very LOUD heater
We got in late and the heater was on when we entered the room and it was very loud. We turned it off but every hour the fan would come on for 30 seconds but was LOUD. We didn’t sleep well all night. The morning breakfast, my son got cereal and milk. He poured the milk in and it was spoiled and clumping. Totally disgusted and management didn’t even offer a discount or credit.
於 2024 年 1 月住了 1 晚
Jose General Manager 於 2024年2月8日的回應
We extremely apologize for the inconvenience caused for your stay. We have reported this issue to our maintenance team and we will correct it.

6/10 一般

Rigoberto

於 2024 年 1 月住了 1 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again

10/10 優異

Elwyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again

10/10 優異

Carol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth finding it
My stay was fine, no problems at all..... except for finding the hotel. As far as I could see, the entry/parking lot is not directly off a main street; nor did I see a sign with the hotel name on a main street indicating where I should turn. However, it does have its sign on the top of the hotel building itself, which I saw after I turned into the area. It's the VERY FIRST right turn off of Diehl, going west, immediately after passing Route 59.
於 2024 年 1 月住了 1 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again

10/10 優異

Lora

讚好：整潔度、職員與服務和住宿狀況
Great!
於 2024 年 1 月住了 1 晚
Jose General Manager 於 2024年2月8日的回應
Thank you for your stay! Our Hotel will be going on renovations in March. Please come again

8/10 不錯

Lori

伴侶同遊
讚好：設施服務
於 2023 年 12 月住了 5 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

6/10 一般

Carlos (Springdale)

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Away from everything. Staff very helpful ( the lady in the morning ), not helpful ( guy in the PM ) I expected more upscale property for MArriot
於 2023 年 12 月住了 2 晚
Torie K. AGM 於 2024年2月1日的回應
I'm sorry your stay wasn't at 100%.We are working with our team to improve!We hope you stay with us again!

8/10 不錯

leon

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

10/10 優異

Andre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service
Check-in and check out was super easy and quick. Room was comforting and clean. Enjoyed my night stay.
於 2023 年 12 月住了 1 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

10/10 優異

Desiree

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Sue

讚好：整潔度和住宿狀況
I received an email for early check in and it couldn't find my reservation. I called to see if I could check in early and was told most likely. When I arrived, my room was not ready and was told it would be about an hour. My room was not ready until about 2:45 which is right before check-in. The blow dryer in the room only blew cold air and had to ask for a different one. When I went to go back into my room, the key would not work so I had to go back down to the front desk. Turns out when I checked in. They only set my key up for a one night stay even though I had booked and paid for two nights. I checked out very early Saturday morning and wanted to talk to somebody at the front desk. No one was around and I needed to get going so I left. Someone else came down and was waiting as well.
於 2023 年 12 月住了 2 晚

10/10 優異

Tara

於 2023 年 12 月住了 1 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

10/10 優異

Liza

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean facility with helpful staff & easy parking
於 2023 年 12 月住了 2 晚

4/10 欠佳

Diana

多人同遊
不滿：住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

Gary

於 2023 年 11 月住了 1 晚
Jose, General Manager 於 2024年2月8日的回應
Thank you for your stay! Our hotel will be going on renovations in March. Please come again.

10/10 優異

MEGAN

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our first stay at this property. It's very easy to find, just off 88; plenty of parking in a well lit, safe area. There is a Cracker Barrel next door which came in handy. The hotel is just off 59 where there are plenty of shopping (Target, Meijer), dining options (both quick service and dine-in) and gas stations. It's a quick drive to downtown Naperville, the NW suburbs and downtown. A light traffic day had us downtown in less than 30 minutes. Breakfast is great; there are many options to chose from: eggs, sausage, waffles, bagels, cereal etc. The evening front desk check-in clerk was beyond amazing! She was friendly, helpful and made our initial impression that much better. She is a huge reason I will stay here every time we're in town!
於 2023 年 11 月住了 5 晚

2/10 很差

John

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Close to area attractions. Pool was closed - grandkids disappointed.
於 2023 年 11 月住了 1 晚

10/10 優異

Andy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful and attentive staff, even those working over Thanksgiving!
於 2023 年 11 月住了 3 晚

10/10 優異

Pam

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

6/10 一般

Cathleen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
CY112023
Staff was very welcoming & accommodating. Supposed to be at a Fairfield we couldn’t find & ended up the Courtyard. The receptionist took good care of us. Hotel is older, but well maintained, lobby newly appointed as are the rooms. 3 small issues:elevator was at the other end of the building; the bedding came undone very easy; dumpsters get emptied in the middle of the night. Coffee in the room was actually very good.
於 2023 年 11 月住了 3 晚

2/10 很差

Martina

不滿：整潔度
Pitiful
於 2023 年 11 月住了 2 晚

10/10 優異

Jean

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very friendly staff
於 2023 年 11 月住了 1 晚

8/10 不錯

John

於 2023 年 11 月住了 2 晚

10/10 優異

Jackie

讚好：設施服務
Very nice
於 2023 年 11 月住了 1 晚

10/10 優異

Maria

於 2023 年 11 月住了 1 晚

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Sue

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There wasn’t anything I did not like.
於 2023 年 11 月住了 1 晚

10/10 優異

Rachele

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I would rebook
The staff was very friendly and helpful. Everything smelled fresh and was clean. Unfortunately, the pool and hot tub were out of order and if you are sensitive to noises, road noise was prominent.
於 2023 年 11 月住了 2 晚

10/10 優異

Sara

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Kevin

於 2023 年 11 月住了 1 晚

10/10 優異

Sue

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The staff was very friendly.
於 2023 年 11 月住了 1 晚

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Michael

於 2023 年 10 月住了 1 晚

10/10 優異

Elwyn

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was convient from the place that I was visiting. Microwave and small refrigerator and close to stores.
於 2023 年 10 月住了 3 晚

10/10 優異

Carlos

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and the front desk lady was warm and nice
於 2023 年 10 月住了 1 晚

10/10 優異

Gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

2/10 很差

Melissa

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚