Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Comfort Suites Chincoteague Island Bayfront Resort

2.5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1001 reviews" "
Rating 8 - Good. 174 out of 1001 reviews" "
Rating 6 - Okay. 18 out of 1001 reviews" "
Rating 4 - Poor. 4 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunsets from our private balcony on the Bayside of the property were amazing, and the cleanliness of our room upon arrival was also amazing.
Stayed 3 nights in May 2024
Response from Michelle - Hospitality Leader on 20 May 2024
Thank you for sharing your wonderful experience at Comfort Suites Chincoteague Island Bayfront Resort. We're delighted to hear that you enjoyed the breathtaking sunsets from your private balcony and found your room to be exceptionally clean upon arrival. Our team takes great pride in ensuring our guests have a memorable stay, and your feedback is truly appreciated.We look forward to welcoming you back for another relaxing visit.

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michelle - Hospitality Leader on 21 May 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A Hospitality, greeted by friendly hostesses, check-in was seamless. Our room was clean and fresh with a beautiful balcony overlooking the bay. The pool area was equally as clean and inviting, the hot tub was the best ever! Great area to walk, people are friendly, a great stay!
Stayed 1 night in May 2024
Response from Michelle - Hospitality Leader on 17 May 2024
Thank you so much for taking the time to share your wonderful experience at the Comfort Suites Chincoteague Island Bayfront Resort! We are thrilled to hear that you enjoyed your stay with us. It's fantastic to know that our hospitality team made a positive impression and that your check-in process was seamless. We're delighted that you found your room clean and fresh, and that you enjoyed the beautiful view from your balcony overlooking the bay. Our team takes great pride in maintaining the pool area, and we're glad you found it inviting and enjoyed the hot tub. Chincoteague Island is indeed a special place, and we’re pleased you had the opportunity to explore the area and meet some of the friendly locals. We truly appreciate your kind words and are so happy you had a great stay with us. We look forward to welcoming you back to our hotel for another memorable stay.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024
Response from Michelle - Hospitality Leader on 17 May 2024
Thank you for taking the time to share your feedback! We are delighted to hear that you found our property to be a nice place to stay. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and your kind words are greatly appreciated. We look forward to welcoming you back to Comfort Suites Chincoteague Island Bayfront Resort on your next visit to Chincoteague Island.

6/10 Okay

Nathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle - Hospitality Leader on 17 May 2024
We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable. Enjoyed the balcony & bay view. Receptionist at check in very pleasant and helpful.
Stayed 1 night in May 2024
Response from Michelle - Hospitality Leader on 15 May 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our beds comfortable and enjoyed the scenic views from your balcony. It's wonderful to know that our receptionist made your check-in process pleasant and helpful. Your comfort and satisfaction are our top priorities, and we're glad we could exceed your expectations. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to everything you needed in Chincoteague. We walked to many restaurants, the ice creamery, and waterfront viewing. We felt safe and the whole area was clean. We enjoyed the balcony we had and every night sat out there and watched the bay, birds, boats and people who walked by. It was relaxing and quiet. Thank you for a nice stay.
Stayed 3 nights in May 2024
Response from Michelle - Hospitality Leader on 13 May 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our convenient location and the proximity to all the attractions Chincoteague has to offer. It's great to know that you felt safe and found the area clean - we take pride in maintaining a comfortable and welcoming environment for all our guests. Relaxing on the balcony while taking in the beautiful views sounds like the perfect way to unwind. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay.

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Fantastic staff!
Stayed 3 nights in Apr 2024
Response from Michelle - Hospitality Leader on 13 May 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our staff during your stay at Comfort Suites Chincoteague Island Bayfront Resort. Providing excellent service is our top priority, and it's fantastic to know that our team made your stay memorable. We appreciate your kind words and hope to welcome you back again soon for another fantastic stay!

10/10 Excellent

Christa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect location for a long weekend! Walkable to restaurants, shops, a lovely park. We biked most of the island! Nice little balcony with a pretty view. Free continental breakfast is always a plus. Would definitely stay again!
Stayed 3 nights in May 2024
Response from Michelle - Hospitality Leader on 8 May 2024
Thank you so much for taking the time to share your wonderful experience at Comfort Suites Chincoteague Island Bayfront Resort! We're delighted to hear that you had a fantastic long weekend with us and that our location provided you with easy access to all the charms of Chincoteague Island. It's fantastic to know that you enjoyed exploring the island by bike and found our location within walking distance to restaurants, shops, and the beautiful park to be convenient. We're thrilled that you appreciated the view from your balcony and that our complimentary continental breakfast added to the enjoyment of your stay. We would be absolutely thrilled to welcome you back for another memorable stay at our resort!

10/10 Excellent

Nakisha

Stayed 5 nights in Mar 2024
Response from Michelle - Hospitality Leader on 4 May 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, the staff was very accommodating & delightful. The beds were very comfortable & the pillows we’re amazingly soft!
Stayed 2 nights in Apr 2024
Response from Michelle - Hospitality Leader on 4 May 2024
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us at Comfort Suites Chincoteague Island Bayfront Resort. It's fantastic to know that our location, staff, and amenities met your expectations. We take great pride in providing exceptional service and ensuring our guests have a comfortable and enjoyable experience. It's delightful to hear that you found our staff accommodating and delightful, and that you enjoyed the comfort of our beds and pillows. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

STEVEN

Stayed 3 nights in Apr 2024
Response from Michelle - Hospitality Leader on 17 May 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Timothy

Stayed 3 nights in Apr 2024
Response from Michelle - Hospitality Leader on 13 May 2024
We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunset views of the bay!
Stayed 3 nights in Apr 2024
Response from Michelle - Hospitality Leader on 22 Apr 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the beautiful sunset views of the bay during your stay at Comfort Suites Chincoteague Island Bayfront Resort. Our location offers stunning vistas, perfect for unwinding and taking in the natural beauty of Chincoteague Island. We hope you had a relaxing and memorable stay with us, and we look forward to welcoming you back again soon!

10/10 Excellent

Alissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. Such a beautiful and clean place. My kids and I had our adventures during the day and then excitedly returned to the pool and hot tub at the hotel at night! In the morning we were awoken with the aroma of freshly brewed coffee and an inviting free breakfast. Thank you all for your hospitality. We cannot wait to come back!
Stayed 4 nights in Apr 2024
Response from Michelle - Hospitality Leader on 20 Apr 2024
Thank you so much for your wonderful review! We're thrilled to hear that you loved your stay at Comfort Suites Chincoteague Island Bayfront Resort. It's fantastic to know that you found our hotel to be beautiful and clean, and that you and your kids had a great time exploring during the day. We're delighted that you enjoyed our pool and hot tub in the evenings - they're perfect for relaxing after a day of adventures. And waking up to the aroma of freshly brewed coffee and enjoying our complimentary breakfast sounds like the perfect start to the day! Thank you for recognizing our hospitality - it's always our goal to ensure our guests have a fantastic experience. We can't wait to welcome you back for another memorable stay!

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in very easy, staff very friendly.
Stayed 1 night in Apr 2024
Response from Michelle - Hospitality Leader on 19 Apr 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that your check-in was smooth and that you found our staff to be very friendly. Providing exceptional service is what we strive for, and we're delighted to know that we succeeded during your stay. Should your travels bring you back to Chincoteague Island, we'd be delighted to welcome you again at Comfort Suites.

8/10 Good

Connor

Liked: Staff & service, amenities
It was a little less clean than I was hoping in the room. The bed was worn, the roof of the deck was bulging down, and the bathroom sink was a little dirty where the caulk was worn away.
Stayed 3 nights in Apr 2024
Response from Michelle - Hospitality Leader on 19 Apr 2024
Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay did not meet your expectations regarding the cleanliness and maintenance of the room. Please accept our sincerest apologies for any inconvenience this may have caused. We take cleanliness and the condition of our accommodations very seriously, and we will address these issues immediately with our housekeeping and maintenance teams to ensure they are rectified. Your comfort is of utmost importance to us, and we appreciate you bringing these matters to our attention. We hope you'll give us another opportunity to exceed your expectations on your next visit to Chincoteague Island. If you choose to stay with us again, please don't hesitate to reach out to our Guest Services team during your stay so that we can promptly address any concerns you may have. Thank you for choosing Comfort Suites, and we look forward to the opportunity to better serve you in the future.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Michelle - Hospitality Leader on 14 Apr 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Ricardo, Fairfax

Stayed 3 nights in Mar 2024
Response from Michelle - Hospitality Leader on 1 May 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, quaint area and a wonderful hotel!
Stayed 1 night in Apr 2024
Response from Michelle - Hospitality Leader on 14 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed both the beautiful surroundings and your stay with us at Comfort Suites Chincoteague Island Bayfront Resort. It's always our goal to provide a wonderful experience for our guests, and we're delighted that we could deliver that for you. We hope to welcome you back again soon for another memorable visit!

10/10 Excellent

Linda, Highland Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony and the view of the water from it.
Stayed 4 nights in Apr 2024
Response from Michelle - Hospitality Leader on 14 Apr 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the balcony and the picturesque view of the water. It's wonderful to know that our amenities added to your overall comfort and enjoyment during your stay. We hope to welcome you back soon for another memorable experience.

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Clean facility. Warm pool with long hours.
Stayed 2 nights in Mar 2024
Response from Michelle - Hospitality Leader on 14 Apr 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the beautiful views, clean facilities, and our warm pool. We strive to provide a relaxing and comfortable stay for all our guests, and it's wonderful to know that we succeeded during your visit. We hope to welcome you back to Comfort Suites Chincoteague Island Bayfront Resort soon.

10/10 Excellent

Paola, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax with family and amazing food walking distance.
Stayed 3 nights in Mar 2024
Response from Michelle - Hospitality Leader on 4 May 2024
Thank you so much for taking the time to leave such a positive review! We're delighted to hear that you enjoyed your stay at Comfort Suites Chincoteague Island Bayfront Resort. It's fantastic to know that you found our location convenient for enjoying both family relaxation and delicious dining options within walking distance. We strive to provide a comfortable and enjoyable experience for all our guests, and we're thrilled to hear that we hit the mark with you. We hope to welcome you and your family back again soon for another wonderful stay!

10/10 Excellent

BONNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was courteous and helpful.
Response from Michelle - Hospitality Leader on 5 Apr 2024
Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you found your room to be clean and comfortable, and that our staff provided you with courteous and helpful service. It's always our goal to ensure our guests have a fantastic stay with us. We hope to welcome you back to Comfort Suites Chincoteague Island Bayfront Resort again soon!

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Michelle - Hospitality Leader on 5 Apr 2024
Thank you for taking the time to complete the online survey. We truly value all feedback and will be using your feedback as we continuously strive to provide our guest with exceptional service. We hope to see you again in the future!!

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Michelle - Hospitality Leader on 31 Mar 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities
Had a great time! Room was clean and confortable!
Stayed 2 nights in Mar 2024
Response from Michelle - Hospitality Leader on 14 Apr 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great time during your stay with us at Comfort Suites Chincoteague Island Bayfront Resort. Ensuring a clean and comfortable environment for our guests is always our top priority, and we're delighted that you found your room to be just that. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Michelle - Hospitality Leader on 29 Mar 2024
Thank you so much for taking the time to share your review! Your feedback is truly appreciated. At Comfort Suites Chincoteague, we take immense pride in providing impeccably clean and cozy accommodations for our guests to relax and enjoy. Your choice to stay with us means the world, and we eagerly anticipate the opportunity to welcome you back again soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michelle - Hospitality Leader on 29 Mar 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

8/10 Good

Emily

Stayed 1 night in Mar 2024
Response from Michelle - Hospitality Leader on 14 Apr 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip offs season. Indoor pool was a hit and breakfast room was stocked and comfortable.
Stayed 1 night in Mar 2024
Response from Michelle - Hospitality Leader on 26 Mar 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your quick trip during the off-season. It's fantastic to know that our indoor pool was a hit and that you found our breakfast room to be well-stocked and comfortable. We aim to provide a relaxing and enjoyable stay for all our guests, regardless of the season. Should your travels bring you back to Chincoteague Island, we'd love to welcome you again.

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was beautiful traveled over 300 miles to spend the weekend with my family reserved 2 rooms checked in at 3:30 and was charged 40$ for early check-in. Everyone in my room was woke up at 5 in morning bye kid's upstairs jumping around like wild animals will stay at this hotel on the Island ever again.
Stayed 2 nights in Mar 2024
Response from Michelle - Hospitality Leader on 14 Mar 2024
Thank you for taking the time to share your feedback regarding your recent stay at Comfort Suites. We sincerely apologize for any inconvenience caused by the noise disturbance from the room above and for not meeting your expectations. We recognize the importance of providing a peaceful environment for our guests to rest during their vacation, which is why our front desk is staffed 24 hours a day to promptly address any issues that may arise.Regarding the early check-in request, please note that we offer a service for a guaranteed check-in by 2 PM at a nominal fee of 20. This option ensures our guests can begin enjoying their stay with us as early as possible.We truly appreciate your choice to stay at Comfort Suites and value your feedback. It is our hope that we will have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Thank you again for your patronage.

10/10 Excellent

Makayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend moved to the area and this is my second time staying here. I love it here and will be staying here for every visit to the area. Thank you for my home away from home
Stayed 1 night in Mar 2024
Response from Michelle - Hospitality Leader on 9 Mar 2024
Thank you so much for taking the time to let us know about your recent stay. We are absolutely honored to be your home away from home. Thank you again for choosing the Comfort Suites and we can't wait until your next visit!!

10/10 Excellent

maristela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because it is consistently clean. The swimming pool is open most of the day and the water is warm. Breakfast is average American breakfast but I like that they give you cold and warm options. Staff is very welcoming. This is my second stay this year and for sure we will be back.
Stayed 1 night in Mar 2024
Response from Michelle - Hospitality Leader on 9 Mar 2024
Thank you so much for letting us know about your recent stay with us. Our team takes great pride in providing a clean and comfortable environment for our guests. We are pleased that you got to enjoy the indoor pool and breakfast. Thank you for choosing the Comfort Suites and we look forward to seeing you again soon!

10/10 Excellent

James

Stayed 2 nights in Feb 2024
Response from Michelle - Hospitality Leader on 26 Mar 2024
Thank you so much for taking the time to share your review! We are absolutely delighted to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 2 nights in Feb 2024
Response from Michelle - Hospitality Leader on 2 Mar 2024
Thank you so much for choosing the Comfort Suites and letting us know about your recent stay with us. We are so pleased that you enjoyed your stay with us and that it met all of your expectations. Our staff takes great pride in providing a welcoming and comfortable environment for all of our guest. Thanks again for choosing the Comfort Suites we can not wait to see you again!!

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice facing the bayview
Stayed 2 nights in Feb 2024
Response from Michelle - Hospitality Leader on 2 Mar 2024
Thank you so much for choosing the Comfort Suites and letting us know about your recent stay with us. We are so pleased that you enjoyed the view and that it met all of your expectations. Our staff takes great pride in providing a welcoming and comfortable environment for all of our guest. Your positive review show us that we are doing just that. Thanks again for choosing the Comfort Suites we can not wait to see you again!!

10/10 Excellent

Irvin

Stayed 3 nights in Feb 2024
Response from Michelle - Hospitality Leader on 26 Mar 2024
Thank you so much for taking the time to share your thoughts about your stay with us! We are so pleased to hear that you enjoyed your stay with us. Providing clean and comfortable surroundings for our guests is our top priority, and we're thrilled that you experienced just that. Your choice to stay with us at Comfort Suites Chincoteague is truly appreciated, and we can't wait to welcome you back again soon for another fantastic experience!

10/10 Excellent

Nancy lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Michelle - Hospitality Leader on 20 Feb 2024
Thank you for taking the time to submit the review. We truly value all feedback as we continuously strive to provide exceptional service to all of our guests. Thank you for choosing the Comfort Suites and we look forward to seeing you again!!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay.
Stayed 1 night in Feb 2024
Response from Michelle - Hospitality Leader on 20 Feb 2024
Thank you so much for choosing the Comfort Suites and letting us know about your recent stay with us. We are so pleased that you enjoyed your stay with us and that it met all of your expectations. Our staff takes great pride in providing a welcoming and comfortable environment for all of our guest. Your positive review show us that we are doing just that. Thanks again for choosing the Comfort Suites we can not wait to see you again!!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Inn and Suites had a lot of positive features for the price. The room was nice, quiet at least at this time of year, had a balcony with a view of the bay side, a mini fridge and a microwave. It was clean and comfortable. The included breakfast had several options and was tasty. And the indoor pool and hot tub were great. Only complaint is that there aren’t enough places to hang towels in the bathroom.
Stayed 2 nights in Feb 2024
Response from Michelle - Hospitality Leader on 20 Feb 2024
Thank you so much for choosing the Comfort Suites and letting us know about your recent stay with us. We are so pleased that you enjoyed all the things that our hotel has to offer. Our staff takes great pride in providing a welcoming and comfortable environment for all of our guest. Your positive review show us that we are doing just that. We also appreciate your feedback on hooks to hang towels. Thanks again for your glowing review and we can not wait to see you again!!

10/10 Excellent

Prasanna Ganesh

Stayed 2 nights in Feb 2024
Response from Michelle - Hospitality Leader on 20 Feb 2024
Thank you for taking the time to submit the review. We truly value all feedback as we continuously strive to provide exceptional service to all of our guests. Thank you for choosing the Comfort Suites and we look forward to seeing you again!!

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel is beautiful and clean
Stayed 1 night in Feb 2024
Response from Michelle - Hospitality Leader on 12 Feb 2024
Thank you so much for choosing the Comfort Suites and letting us know about your recent stay with us. We are so pleased that you enjoyed the location and cleanliness of our hotel. Our staff takes great pride in providing a welcoming environment for all of our guest. Your positive review show us that we are doing just that. Thanks again for your glowing review and we can not wait to see you again!!

8/10 Good

Shawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024
Response from Michelle - Hospitality Leader on 7 Feb 2024
Thank you so much for choosing the Comfort Suites and letting us know bout your recent stay with us. Our staff takes great pride in providing a welcoming experience for all of our guest. Your kind words show us that our efforts did not go unnoticed. Thanks again and we look forward to seeing you again!!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to assemble to dining and shopping Very clean We enjoyed our stay
Stayed 2 nights in Feb 2024
Response from Michelle - Hospitality Leader on 7 Feb 2024
We are so excited that you enjoyed your stay with us. We are especially excited to hear that the location mat all of your needs. Being walking distance to many things here on the Island is one of our favorite features as well. Thank you for choosing the Comfort Suites and we look forward to seeing you again soon!!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and thoughtful service. Friendly conversation. Great restaurant recommendation by Deanna!
Stayed 1 night in Jan 2024
Response from Michelle - Hospitality Leader on 4 Feb 2024
Thank you so much for choosing the Comfort Suites and letting us know bout your recent stay with us. Our staff takes great pride in providing a welcoming experience for all of our guest. Your kind words show us that we are doing it right!! We are also pleased that you enjoyed the restaurant recommendations that Deanna had to offer. Thanks again and we can not wait to see you again!!

10/10 Excellent

Amy, Chesapeake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fresh cookies were a nice treat.
Stayed 1 night in Jan 2024
Response from Michelle - Hospitality Leader on 2 Feb 2024
We are so excited that you enjoyed your stay with us. Our staff takes great pride in providing a clean and welcoming experience for all of our guest. Your kind words show us that we are doing it right!! Thank you for choosing the Comfort Suites and we look forward to seeing you again soon!!

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here alot. Clean and super kind staff!
Stayed 1 night in Jan 2024
Response from Michelle - Hospitality Leader on 27 Jan 2024
Thank you for letting us know about your recent stay. We are super excited that we are your preferred hotel due to our cleanliness and friendly staff. We truly value all feedback as we continuously strive to provide exceptional service to all of our guests. Thank you for choosing the Comfort Suites and we look forward to seeing you again!!

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle - Hospitality Leader on 7 Feb 2024
Thank you so much for choosing the Comfort Suites and letting us know bout your recent stay with us. Our staff takes great pride in providing a welcoming experience for all of our guest. Your positive review show us that we are doing it right!! Thanks again and we can not wait to see you again!!

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Michelle - Hospitality Leader on 17 Jan 2024
Thank you for letting us know about your recent stay at the Comfort Suites. We truly value all feedback as we continuously strive to provide exceptional service to all of our guests. Thank you again for choosing the Comfort Suites and we look forward to seeing you again!!