「Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall.」
「The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile.
Please ensure to ask room on higher floors.
From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c」
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This is the worst property I have ever encountered. It has a musty odor, mould growing on the curtains and fixtures, and the staff are unprofessional. I strongly advise people to avoid this property— the living conditions are completely unsafe」
「We stayed at Monsoon Grande in Dec 2019. The view of the tea plantation from the room was wonderful, but it's far away from most place without private transportation. The bed was comfortable, and the linen was clean. But the couch and sofa had stay and there was mildew in the shower and there was a very humid smell in the room in general. It's really humid up there and the room didn't seem ventilated enough. There were ceiling fans in the living room and bedroom, but no AC.
The staff was...