私人海灘、白沙、躺椅、太陽傘
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布吉阿莫拉海灘度假村 (SHA Extra Plus 認證)的評價

4 out of 5
布吉阿莫拉海灘度假村 (SHA Extra Plus 認證)
322 Moo2, Bang Tao Beach, Srisoontorn Road, Talang, Choeng Thale, Phuket

評價

7.8

不錯

10 分評分，優異；9 則評價中有 4 則" "
8 分評分，不錯；9 則評價中有 3 則" "
6 分評分，一般；9 則評價中有 0 則" "
4 分評分，欠佳；9 則評價中有 1 則" "
2 分評分，很差；9 則評價中有 1 則" "

7.2/10 

整潔度

7.0/10 

職員與服務

9.0/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 5 月住了 3 晚

10/10 優異

Samantha

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an awesome hotel to stay at if you have kids, The pools are great and the staff is really helpful.
於 2024 年 4 月住了 3 晚

2/10 很差

Yu Ting

親子同遊
不滿：職員與服務和住宿狀況
Hotel 1/5 Recently renovated, but felt very cheap. Light switches all over the room, confusing to use. Toward the end of our stay, some weird sewage smell started growing and don’t know where it came from. We ended up needing to switch rooms because the smell became too unbearable. We had to get the manager involved, she did a good job assisting us. Room service is very poor. When you call front desk, they are usually confused of your request and often just ignore you completely. I often have to go out of my way to get room service, it’s more like self service. Amenities 4/5 3 pools located in different parts of the resort. There’s got to be one close to you. The Kids Club is on the small end, but the staff are friendly and my little one had a blast, so I can’t complaint. Wifi is very weak and spotty. Restaurant 5/5 We opted in to the all inclusive package that allows us to eat all we want at the resort. But there’s a catch, only the ISLE Restaurant is on the list. Staff are friendly. Food is good. Definitely go for the chefs recommendations. Room service 1/5 Room service is very poor. When you call front desk, they are usually confused of your request and often just ignore you completely. I often have to go out of my way to get room service, it’s more like self service. Laundry service 0/5 We also had to do laundry during our stay. We had it sent out before 9:00am, was promised to get it back the same day but never did. Next day, I called room service, they had no cl
於 2024 年 3 月住了 4 晚
General Manager 於 2024年4月10日的回應
Dear Yu Ting,Thank you for recently having chosen to stay with us. As the General Manager of the Resort, I was dissapointed to hear that you had issues during your stay, but only can apologize sincerely now for our shortcomings. Room Service is actually for our inroom dining, perhaps that is were part of the confusion came from. You would have spoken with the F&B associates for requests of your room cleaning and laundry. We will investgate further on the other comments you have made and take preventive actions to avoid it happening in the future. We were, otherwise, glad you liked our Kids Club, our pools, Food & Beverage offerings and enjoyed the interactions with most associates. Thank you for having shared your feedback with us. Me and my team are always ready to welcome you back. And feel free to ask for me, the General Manager, at any time during your stay, if there is anything I can assist with.Yours Sincerely,LarsGeneral Manager

8/10 不錯

NUTTHORN

讚好：住宿狀況
於 2024 年 4 月住了 2 晚

4/10 欠佳

Rebecca

家人同遊
讚好：設施服務和住宿狀況
不滿：整潔度和職員與服務
Service was bad and no cleaning in days
於 2024 年 3 月住了 9 晚
General Manager 於 2024年4月10日的回應
Hej Rebecca,Tack för att du tog dig tid att ge oss feedback. Så otroligt tråkigt att höra att ni blev så besvikna över besöket här hos oss.Vi ber om ursäkt för er upplevelse med städning och hoppas att ni trots allt hade det trevligt tillsammans och kunde njuta av Phuket utbud.Vi önskar dig varmt välkommen igen.Vänliga hälsningar,Lars General Manager

8/10 不錯

Jose Vicente

於 2023 年 12 月住了 3 晚