6 個室外泳池；免費小屋、泳池傘
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布吉米達大度假村的評價

5 out of 5
布吉米達大度假村
179/450 Had Surin Soi 4, Moo 3, Choengtalay, Choeng Thale, Phuket Province

評價

7.2

不錯

10 分評分，優異；50 則評價中有 19 則" "
8 分評分，不錯；50 則評價中有 8 則" "
6 分評分，一般；50 則評價中有 9 則" "
4 分評分，欠佳；50 則評價中有 8 則" "
2 分評分，很差；50 則評價中有 6 則" "

8.0/10 

整潔度

7.0/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

2/10 很差

Ho Yin

於 2022 年 11 月住了 2 晚
Marketing Team 於 2022年12月5日的回應
Dear Ho Yin, Thank you for your review.I am very sorry about this disappointing experience. We hope you will give us another chance to welcome you back in the future.Once again, please kindly accept our most sincere apologies.with Grande regards,

6/10 一般

Candace

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

Amy Louise

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 22 晚

6/10 一般

Nita

親子同遊
讚好：設施服務和住宿狀況
不滿：整潔度和職員與服務
Overall we enjoyed our stay for a family reunion. The pools were great, room spacious and comfortable and breakfast good. However staff were uncommunicative, not responding to any emails prior to our stay when we wanted to organise transfers from the airport. The area wasn’t particularly convenient and dining options fairly limited- one onsite restaurant which also delivered room service. The room would have been better if some practical details were considered- there were no power points in the kitchen and we had to plug the coffee machine into a socket in the bathroom! Although we had a suite with a kitchen there were no cooking implements and nothing to wash up which would have been handy with our small children.
於 2024 年 4 月住了 9 晚

6/10 一般

Tom Narathorn

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 17 晚

8/10 不錯

Keith

於 2024 年 3 月住了 3 晚

10/10 優異

josiane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent établissement mais le wifi ne fonctionne pas bien Impossible d’envoyer un simple mail
於 2024 年 3 月住了 4 晚

8/10 不錯

IN KYUN

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 3 月住了 6 晚

8/10 不錯

IN KYUN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 2 晚

10/10 優異

Thibaut

伴侶同遊
讚好：設施服務
Really great place! The staff couldn't find our reservation at first but reacted quickly and graciously upgraded to one of their villa. We had an amazing stay !
於 2024 年 3 月住了 4 晚

4/10 欠佳

Serine

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 15 晚

2/10 很差

IN KYUN

於 2024 年 3 月住了 1 晚

6/10 一般

Maria (Milwaukee)

家人同遊
讚好：住宿狀況
不滿：職員與服務
If you are Handicap please don't stay in this hotel, is a long walk in a hill and the shuttle bus never pick you up from the entry to the hotel rooms, because they don't have enough stuff. Stuff are very friendly but they can't take care of everything. The Properly are really nice and safe.
於 2024 年 2 月住了 4 晚

2/10 很差

clemens (Bad Aibling)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Das Hotel ist ein Alptraum. Wir haben keine Handtücher bekommen. Die alten wurden aber mitgenommen. Das Duschgel ist leer, wird aber nicht nachgefüllt. Das Personal ist nicht besonders freundlich oder bemüht. Man fühlt sich nicht als Gast in diesem Hotel! Die Kaffe Kapseln werden nicht aufgefüllt und man muss sehr geduldig sein wenn man etwas braucht.. Ich jedenfalls nur davon abraten hier zu buchen!!
於 2024 年 2 月住了 3 晚
Management Team 於 2024年2月13日的回應
Dear Clemens,We apologize for the inconveniences you faced during your last stay. All you comments were brought to the attention of the respective departments head for corrective actions.Best regards,

8/10 不錯

Myles

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 7 晚
Management Team 於 2024年2月13日的回應
Dear Myles,It was a pleasure indeed to have you staying with us and we hope we did everything possible to make your stay the most pleasant.We look forward to welcoming you again on your next visit to Phuket.Best regards,

6/10 一般

Peter

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 10 晚
Management Team 於 2024年2月13日的回應
Dear Peter,Thank you very much for completing the guest satisfaction survey for us.We appreciate it very much. It is always encouraging to receive such comments and to know how pleasant your stay with us.Best regards,

4/10 欠佳

Niels

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
En rigtig dårlig oplevelse med det russer hotel
En rigtig dårlig oplevelse Morgenmaden var cafeteria agtig 1medarbejder til at lave kaffe til alle hotellets gæster Dårlig service
於 2024 年 1 月住了 4 晚
Management Team 於 2024年2月13日的回應
Dear Niels,We apologize for the inconveniences you faced during your last stay. All you comments were brought to the attention of the respective departments head for corrective actions.Best regards,

10/10 優異

Alina Andreea Anamaria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place and safe for family holidays. Clean and friendly service, close to the beach and restaurants.
於 2023 年 12 月住了 14 晚
Management Team 於 2024年2月13日的回應
Dear Alina Andreea Anamaria,It was a pleasure indeed to have you staying with us and we hope we did everything possible to make your stay the most pleasant.We look forward to welcoming you again on your next visit to Phuket.Best regards,

8/10 不錯

glenn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Huge resort, can be a walk if you are staying in the back area, facilities are top notch, staff friendly and accomodating. Not that close to the beach.
於 2023 年 12 月住了 4 晚
Management Team 於 2024年2月13日的回應
Dear Glenn,It was a pleasure indeed to have you staying with us and we hope we did everything possible to make your stay the most pleasant.We look forward to welcoming you again on your next visit to Phuket.Best regards,

4/10 欠佳

Irie

親子同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
チェックイン、チェックアウト、フードのオーダー等、全てに時間がかかる。
於 2024 年 1 月住了 2 晚
Management Team 於 2024年2月13日的回應
Dear Irie,We would like to apologize for delaying our answer to your much appreciated comments and suggestions.Also, we apologize for the inconveniences you faced during your last stay. All you comments were brought to the attention of the respective departments head for corrective actions.Best regards,

4/10 欠佳

Salomeh

不滿：職員與服務
It's a 3 star hotel at best.
This was not a 5 star hotel. The staff are not service minded at all, except the tour booking. At room cleaning, somethimes they would forget to add towels, soap and toilet paper. We had to call to get these items and even then they would forget. We had a kitchen with no cutlery and we had ants. The breakfast were ok, but I've had much better at lower rated hotels. The shuttle service to the beach did not work, they had to drive back and forth cause they didn't have enough cars, so you had to wait. Overall I was disappointed cause I was expecting a better service.
於 2023 年 12 月住了 15 晚
Management Team 於 2024年2月13日的回應
Dear Salomeh,We would like to apologize for delaying our answer to your much appreciated comments and suggestions.Also, we apologize for the inconveniences you faced during your last stay. All you comments were brought to the attention of the respective departments head for corrective actions.Best regards,

4/10 欠佳

Aisling

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Disorganized, no systems in place, housekeeping service not consistent. Overall not a good experience
於 2023 年 11 月住了 4 晚

6/10 一般

Brieanna

於 2023 年 11 月住了 3 晚

4/10 欠佳

Melissa

不滿：整潔度、職員與服務、設施服務和住宿狀況
Pésimo servicio la playa demasiado lejos y solo te dan 3 horarios para llevarte gratuitamente
於 2023 年 10 月住了 2 晚

6/10 一般

Emma

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Grounds are kept tidy, decent buffet breakfast. Prices for restaurants are pretty good, staff are friendly and polite. Location too far from beach and far away from everything which makes taxis expensive. Great place to stay if you want to get away to peace and quiet.
於 2023 年 9 月住了 7 晚

8/10 不錯

Nirupa

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked the stay and cleanliness
於 2023 年 9 月住了 7 晚

10/10 優異

Suk

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
a nice 5 star hotel, food is nice & reasonable. Buffet breakfast no surprise but is good. Staffs are very helpful & great. I definitely will come back again.
於 2023 年 7 月住了 2 晚

10/10 優異

Gursh

多人同遊
讚好：整潔度、職員與服務和住宿狀況
One of the best resorts I have ever experienced! The resort is nine months old with six swimming pools including four Infiniti pools. The restaurant serves a daily breakfast intercontinental buffet and the lunch dinner are amazing.
於 2023 年 6 月住了 4 晚

6/10 一般

Glenn

家人同遊, 親子同遊, 伴侶同遊
不滿：整潔度、職員與服務和住宿狀況

2/10 很差

Mike

伴侶同遊, 商務旅客
讚好：整潔度
不滿：職員與服務
This hotel is not ready to be open and the staff are useless with less than zero urgency of carrying out any small task at all
PR & Marketing Mida Grande Resort Phuket 於 2023年1月2日的回應
Dear Mike, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations and that you had some problems with our service. Our team will review and improve our services because guest satisfaction is our top priority. Our staffs will also be trained to exceed service expectations propertly. with Grande regards, Marketing Team

10/10 優異

sarocha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Size of room, facilities
於 2022 年 8 月住了 1 晚

10/10 優異

Adhimes

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the property’s environment. Nice for taking photos and share on instagram. Nice food and drink with reasonable price. The staffs are warm welcome but quite new.
於 2022 年 8 月住了 1 晚

10/10 優異

Jonas

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice staffs and good services. Having a really good time staying here. Would recommend to my lads xx.
於 2022 年 8 月住了 1 晚

10/10 優異

Kitipong

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ดีมากเลยครับ ห้องใหญ่ สะอาด ที่จอดรถเยอะมากๆครับ ประทับใจเลย
於 2022 年 8 月住了 1 晚

10/10 優異

Thatiphat (Thalang)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel propety space is very large. Nice view from rooftop swiming pool. There are many pools. I love fitness center.
於 2022 年 8 月住了 1 晚

10/10 優異

Pojjanalee

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Located not far from Airport, beautiful beach nearby. Room is quite new and clean with fully equipped. Lovely comfy bed. Helpful staff especially Khun Aoi.
於 2022 年 8 月住了 1 晚

10/10 優異

Oat

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place and good staff service
於 2022 年 8 月住了 1 晚

8/10 不錯

Panchapha

讚好：整潔度、職員與服務、設施服務和住宿狀況
new room, super extra soft and comfortable bed! nice view from rooftop infinity pool, unfortunately no time to enjoy the rooftop bar.
於 2022 年 8 月住了 1 晚

10/10 優異

Nicha

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
New property clean and cool!
於 2022 年 7 月住了 1 晚

2/10 很差

Amanjit

伴侶同遊
讚好：整潔度
不滿：職員與服務
I did not like my stay. People who were the check in staff were not so nice. The first day we came to check in the lady didn’t even ask our name she assumed we were someone else and got all stressed. She was like you guys have a last minute booking and was rude. Then when they took our passports they still didn’t realize that she mistook us for someone else. I told her to look at our names and then she realized she made a mistake and tried to become nice. The entire stay the pool bars were closed. The house keeping people were nice. But also when checking out it was just an eh experience. Over all I liked the views of this hotel. But the front desk staff were not so professional/welcoming for such beautiful resort.
於 2022 年 6 月住了 4 晚
Reservation Teams 於 2022年6月14日的回應
Dear Mr. Amanit, Thank you for taking the time to share your feedback, While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept our sincerely apologize. We have taken you feedback for serious improvement to implement more of our front office team members for a better guest’s recognition and smoothest check-in/out process. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you great experience of stay that so many of our guests have grown so fond of Sincerely Hotel Management

8/10 不錯

WU

於 2022 年 4 月住了 5 晚
Reservation Teams 於 2022年5月18日的回應
Dear Ms. Wu, Greeting From Mida Grande Resort Phuket , Thank you for your feed back review , we hope that you had a nice stayed with us and looking forward to welcome you in the next visit Phuket. Should you may require further information or any assistant please do not hesitate to contact us. Best Regards Reservation Teams

10/10 優異

Oscar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ett helt nybyggt hotell där personalen var super trevlig. Det var super fräscht och man fick en bra service när man behövde. Rooftop baren var perfekt och med en bra utsikt.
於 2020 年 3 月住了 3 晚
Patty 於 2020年3月21日的回應
It's very nice to hear that you have enjoyded and have a good memorendum for all your duration. We are looking forward to welcome you back to our hotel in very soon. We wish you will have a safe flight back home.

4/10 欠佳

真實旅客

多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Das Hotel ist nicht fertig! Bauarbeiten sind immernoch im Gange. Es ist daher sehr laut, wenn man sich am Pool entspannen möchte. Die Zimmer sind auch nicht fertig eingerichtet; es hat in der Küche weder Besteck, noch Gläser oder Teller. Wir mussten mehrmals nach Toilettenpapier fragen, da die Putzleute keine neuen Rollen gebracht haben. Das Personal war sehr freundlich. Dieses Hotel sollte noch nicht geöffnet sein, und es hätte eine Bemerkung bei Ebookers geben sollen, dass dieses Hotel noch in der Bauphase ist.
於 2020 年 1 月住了 14 晚
Reservation Team 於 2020年1月24日的回應
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 優異

真實旅客

於 2020 年 1 月住了 2 晚
Reservation Team 於 2020年1月17日的回應
Dear Valued guest Thank you very much for stay with us

4/10 欠佳

真實旅客

伴侶同遊
不滿：住宿狀況
Where to start...? In a nutshell the property as a whole is only half built so entire accommodation blocks and rooms/floors are still being constructed and furnished. The entire lower area of the resort is still a construction site. That said, there was no noticeable noise disruption for our week there. But the problems are there, and unfortunately once we spotted one then they just kept on coming: - chaotic check-in and check-out with staff - three different credit cards refused by their PDQ machine - some pool areas closed yet still filled with (green) water and rubbish; no signage or barriers to prevent entry to these including the kids pool - restaurant and food offering basically non-existent. A total of 15 Thai and snack sandwich dishes including desserts. All but one meals order were served tepid to cold - construction dust in room - electrical wires exposed on the pool - alarms on room doors to sensitive - I had to go and shake the handling of a neighbouring room at 7.30 to turn off the alarm - security door and fire exits wedged open by builders & staff - WiFi wasn’t strong enough to allow streaming - phone in room didn’t work I should add that we met the general manager to relay our concerns; whilst he listened attentively it appeared he had no power to particularly rectify issues large or small. This is simply not currently a 5* property and is completely mis-sold. Evidently the developer’s cashflow is more important than respecting guest’s holidays
於 2019 年 12 月住了 7 晚
Reservation Team 於 2020年1月7日的回應
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 優異

giada

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 5 晚
ReservationTeam 於 2020年1月6日的回應
We very much appreciate your review of our hotel regarding your stay at the Mida Grande Resort. It is always a pleasure to receive positive feedback. We hope to welcome you again in the future.

10/10 優異

Yong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pros: Brand new property, very clean. Friendly staff. Cons: not completely setup, not all pools open, no resort cart to transport guests around
於 2019 年 12 月住了 2 晚
Reservation Team 於 2020年1月6日的回應
We very much appreciate your review of our hotel regarding your stay at the Mida Grande Resort. It is always a pleasure to receive positive feedback. We hope to welcome you again in the future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
とてもよい。説明が丁寧
於 2019 年 12 月住了 3 晚
Reservation Team 於 2020年1月24日的回應
We very much appreciate your review of our hotel regarding your stay at the Mida Grande Resort. It is always a pleasure to receive positive feedback. We hope to welcome you again in the future.

2/10 很差

A

於 2019 年 12 月住了 4 晚