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溫泉公寓渡假村的評價

4.5 out of 5
溫泉公寓渡假村
258/12 Moo 5, Bangtao Beach, Sri-soonthorn Road, Choeng Thale, Phuket

評價

8.8

優異

10 分評分，優異；152 則評價中有 91 則" "
8 分評分，不錯；152 則評價中有 37 則" "
6 分評分，一般；152 則評價中有 17 則" "
4 分評分，欠佳；152 則評價中有 4 則" "
2 分評分，很差；152 則評價中有 3 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

6.8/10 

設施服務

8.4/10 

住宿狀況

6.0/10 

環保程度

評價

8/10 不錯

Maymay (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Vacation
The room is nice and clean. Staff are friendly and helpful. You can choose to have breakfast at your villa without extra fee. I also tried the room service for dinner, their green curry is great! There is a SPA at resort, it cost only $1000b for traditional thai massage for a couple, not to mention the massage is very good. Had a great vacation there. However, the location there is not convenient, the price for booking van from resort could be high. So, i booked a van from man gor for travelling.
於 2018 年 4 月住了 3 晚
NIng 於 2018年11月15日的回應
Dear Maymay, thank you very much for your kind recent stay with us. and thank you very much for your kind good comment. With Best Regards,

8/10 不錯

shaochen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的經驗，下次出差還會想住！
於 2018 年 3 月住了 2 晚
NIng 於 2018年3月15日的回應
Thank you very much for your kind recent stay with us. we look forward to service you again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Kit ling (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適之旅
地方很大。好舒適。用品齊全。

8/10 不錯

Wai Nang

讚好：整潔度、住宿狀況和客房舒適度

8/10 不錯

Sau Mui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

TAT SHING (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
What a nice resort
Everything is great

10/10 優異

hon hung dick (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常好的一間Villa ,喜出望外。
只有一樣不好的東西，就是浴室的掛花灑的坐爛了，但他們也沒有花灑。。。。 內裡員工服務一流，英語溝通是可以的，但態度保證滿意，窩心貼心，你想要的會盡量滿足。 位置也可以，離沙灘酒吧食䦉步行要30分鐘左右，建議一到就以車代步，路線不複雜，可以問lobby人員攞簡便地圖，可以租電單車，價錢約四百泰一日，新車。 當地以優閒為主，不是購物區，所以主要去沙灘那邊或超市那邊，都有吃的喝的。 Villa內的spa超好，喜出望外，雙人要1100時後才有，技師手勢一流，溫柔舒服。價錢高一點點，3個鐘，兩人特價要六千九百泰, 但物超所值。 Villa內的泳池不大，但很穩私，全裸浸浸水，看看星星，寧靜的環境讓人忘卻煩憂。 早餐不錯，比一搬酒店吃到的都好，若沒包早餐要四百泰一人，建議訂埋早餐好一點。 情侶來極度建議，因為真係很自由舒適。

8/10 不錯

Hoi Man (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I enjoy my holiday with this hotel
Overall, the hotel is really good, especially the staffs' attitude, the tidiness, the atmosphere, privacy, etc. The only problem is about the location as the hotel is not near the phuket town/ patong market, so it is quite costly to call taxi to these popular place.

10/10 優異

Nga Wing (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful poolside BBQ experience
The villa is spacious and comfy. We ordered a BBQ package at the 1st night, and found out there was a nice table setup for poolside BBQ unexpectedly.

10/10 優異

Man Yi (HONG KONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常愉快的一次旅程, 酒店各方面水準都很高, 十分滿意!
非常愉快的一次旅程, 酒店各方面水準都很高, 十分滿意!

10/10 優異

CC (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel for relax with reasonable price
Nice facilities Very big room and very big private pool Helpful staff Cheap and delicious food in restaurant Very close to texco supermarket The only disadvantage is no sightseeing spots nearbyl

10/10 優異

Chan Wayne (Hongkong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
員工服務態度好好！泳池好大！近住supermarkets 好方便！

10/10 優異

POOL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

ryu (hk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
goooooood
服務很好，環境一流，附近有超市，自駕可到附近市場買海鮮到天台bbq，超便宜，但租爐要850b，但會提供汁醬和工具，離機場大約30分鐘，到巴東30分鐘左右，尚可接受，人多住十分好，房間價格亦十分合理，可在酒店book tour亦不太貴，下次再來布吉一定會再住

10/10 優異

Keita (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間整潔服務良好但酒店location相對難揾
因為酒店所在的地區問題，相對其他villa 來說較平，但所有service及房間內的設施很乾淨，Pool privacy 很高，水質也算不錯。因為地區的問題，建議大家還是選擇自駕遊較方便，最近Villa 的beach也要5-10 分鐘車程，去Patong要20-25分鐘，suggest 出島玩好過。我租的車入面的GPS 係揾唔到d間酒店的名，大家可以揾Amora Resort 來定位~

10/10 優異

connie kit (hongkong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice
我會再住的！＾＾

4/10 欠佳

Nadia

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Le personnel est serviable et très réactif. Le service de nettoyage des villas est excellent. Le complexe est ancien et peu entretenu. Les villas ne sont pas de bonnes qualités. Nous avons eu deux coupures d'électricité durant notre séjour. Nous n'avions plus d'eau pendant plusieurs heures un matin. Donc, ce n'est pas un service 5 étoiles, trois au maximum.
於 2022 年 1 月住了 9 晚

6/10 一般

Beate

讚好：整潔度、住宿狀況和客房舒適度
Okay sted, men lidt afsides
Fint sted, men ligger lidt afsides. Vores villa svarede ikke til billederne på siden. Vi have ingen stole, bord og parasol på terassen, kun 2 solsenge.
於 2021 年 11 月住了 2 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
I liked breakfast being served to the room. I didn't like the mould on the bread. They apologised for the mould and went ahead and charged full tariff for the breakfast on check-out. (e.g. several thousand baht plus 1Baht) Nice staff but very ........provincial.
於 2020 年 2 月住了 5 晚
The Residence Team 於 2020年2月29日的回應
Dear Value guest, firstly, please keep thank your for your kind choosing us as your choice of accommodation in Phuket, and very please keep our deep apologize for big problem happen on your breakfast time.we will Increase tightness recheck with kitchen team to be avoid this happen and again.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
NIng 於 2020年1月4日的回應
Dear Anonymous, thank you very much for your kind recent stay, we hope you have a wonderful time during stay. all of us looking forward to welcoming you back as any time. with best regards, The Residence Team

8/10 不錯

SA (バンコク)

伴侶同遊
讚好：職員與服務
バサプライズでースデーケーキを頂けて大喜びでした。
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the pool right outside the room! Felt like such luxury and its always fun to have a midnight swim :)
於 2019 年 10 月住了 5 晚
NIng 於 2019年11月15日的回應
Thank you very much for your kind recent stay with us. we very most grateful that you have wonderful to stay with us. All of us looking forward to welcoming you back again. Best regards,

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are great and the privacy this propert gives you. Reception staff are always so helpful.
於 2019 年 10 月住了 8 晚
NIng 於 2019年10月23日的回應
we very mos thank you for you kind recent stay with us and very very most thankful for your kind gave us good comment , All of us looking forward to service you again. with best regards, The Residence team

10/10 優異

SOOYEON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Perfect service. Clean pool. Nice food. Very silence and peaceful.
於 2019 年 8 月住了 2 晚
Ning 於 2019年9月3日的回應
Thank you very much for your kind good review us. we really most grateful as your have wonderful during spend time with us. with best regards, Ning

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
Very private and secure. Quiet and relaxing. Housekeeping ok.
於 2019 年 6 月住了 2 晚
NIng 於 2019年6月29日的回應
Warmest greetings from The Residence Resort and Spa Retreat! Thank you for your recent stay with us at The Residence Resort and Spa Retreat. We appreciate great guests like you and sincerely hope you had a pleasant stay. We are looking forward to your next visit and wish you the best in your business and personal endeavors. with best regards,

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay from arrival to departure. Cannot recommend this accommodation enough.
於 2019 年 3 月住了 2 晚
NIng 於 2019年6月29日的回應
Warmest greetings from The Residence Resort and Spa Retreat! Thank you for your recent stay with us at The Residence Resort and Spa Retreat. We appreciate great guests like you and sincerely hope you had a pleasant stay. We are looking forward to your next visit and wish you the best in your business and personal endeavors. with best regards,

6/10 一般

Liv

不滿：住宿狀況和客房舒適度
Bittelite bassengområde- aldri sol på verandaen.
1 roms villaen ser bedre ut på bildene enn i virkeligheten. Trenger nok litt rehabilitering. Grei romfordeling inne,men uteområdet var veldig lite.Kun basseng med en liten terrasse med 2 solstoler, men aldri sol der pga tak over. Høy mur rundt,så det ble utrolig varmt der. Skikkelig badstue temperatur. Fryktelig harde senger og ingen dør inn til bad og toalett. Bare et forheng som skjulte halve åpningen inn til badet. Vi syns ikke det var verdt pengene og kommer nok ikke til og bo der igjen . Pluss for at det ligger sentralt til.
於 2019 年 3 月住了 12 晚

6/10 一般

真實旅客

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
於 2019 年 2 月住了 7 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度和職員與服務
It is a nice and quiet place, easy to go to another town
於 2019 年 2 月住了 2 晚
NIng 於 2019年3月15日的回應
Thank you very much for your spend lovely time with us. we hope you get a wonderful stay and all of us looking forward to welcoming you back again.

6/10 一般

真實旅客

讚好：整潔度
I liked the apartment big open and with ovn swimmingpool. I did not like that the kitchen did not know how to make a simple american cup of coffee. I tried 5 times to get coffee from them. But they had no ideer on how to make a simple cup. Food was simple mostly cold on arrival to my room.
於 2019 年 1 月住了 12 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 15 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kanonställe
Bästa personalen!!
於 2018 年 12 月住了 2 晚
NIng 於 2019年1月2日的回應
Dear Khun Peter, thank you very much for your kind recent stay with us we very much to say thanks full for your kind good comment. all of us looking forward to service you again. with best regards, Ning

10/10 優異

Alexander

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Место уединения и полного релакса.
Отдыхали в этом отеле всего 3 дня. Но эти дни запомнятся надолго. Отель оставил только самые хорошие впечатления. Жили в однокомнатном номере. По факту это спальня с большой гостиной, небольшим двориком и собственным бассейном. Бассейн это нечто. До моря неспешно минут 15, до Теско Лотус около 10 минут. Очень красивая территория. Завтрак приносят в номер. Единственный маленький недочёт, то это скрипучая кровать, но это никак не портит общее впечатление. Спасибо всему персоналу за отличный отдых.
於 2018 年 11 月住了 3 晚
ning 於 2018年12月24日的回應
Thank you very much for your kind good review, all of our team very please to thank you so much and looking for ward to service you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We stayed at the Residence Retreat and spa villias for the last 7 days.What a tranquill place to stay, the rooms where very clean and tidy, our pool villa had an amazing homey feel. The staff are all welcoming and friendly towards us.Great service at every request.The breakfast was very filling , it was a good idea to book breakfast included with the plung pool offer, it was ideal having that daily swim as it gets very hot.Close to the main back beaches , only a short walk or scooter drive. Will go back and stay there again...highly recommend it.
於 2018 年 10 月住了 7 晚
NIng 於 2018年12月1日的回應
Dear Anonymous, Greeting from The Residence resort and spa retreat, firstly, we are very pleased to thank you for your kind recent stay with us and all of us very pleased thank you so much for your kind good review we will keep maintain good service and looking forward to welcoming you back again. with best regards, NIng

10/10 優異

Waqas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Residence Resort and spa
Great place to stay, nice and quite. Very friendly people. Over all an excellent place and I will definitely come back. Few things they can improve are, signs showing where what number villas are, refill the toiletries on daily basi, some street lights within the compound, just a bit more attention to finishing, one of the screw in the hardwood floor in the bed room was lose. Overall great please and I'm looking forward to coming back here soon.
於 2018 年 10 月住了 5 晚
NIng 於 2018年10月31日的回應
Dear Waqas, Greeting from The Residence resort and spa retreat, we very most thank you for your kind good review us and Thank you very much for your suggestion. We are always keen to listen to our customers and to receive their feedback. This is the best way to improve our resort and services and maintain our client’s satisfaction. Thank you once again for your recent stay with us. All of our team looking forward to welcoming you back as soon. with best regards, The Residence resort pool villa team

10/10 優異

真實旅客

於 2018 年 8 月住了 5 晚

8/10 不錯

Sabrina

讚好：整潔度和職員與服務
不滿：客房舒適度
Travelled as a couple and stayed in the newer villas. Overall the villa was okay, they seem to be poorly maintained. Lots of little cracks, paint chipping, moldy smell under kitchen sink, and lights not working. The bed was horrible, and as hard as the floor. After only a couple of day sleeping on it we were experiencing back pains (did not have this the entire time we were in Thailand or any of the other hotels we stayed in prior). There was rarely hot water, just luke warm. The reception area is also poorly maintained, the couches look cracked and gross but that is less of a concern as you're only there shortly. Positives were they offered a shuttle around the compound, staff were friendly, close to Bang Tao Beach, villa was spacious, private and you get your own pool and deck. We went in Aug 2018 which is rainy/low season and got lower rates. I would not pay the regular high price for this villa.
於 2018 年 8 月住了 1 晚
Ning 於 2018年8月31日的回應
Dear Khun Sabrina, Greeting from The Residence Resort and spa retreat, firstly, we very so sorry to hear about your unfortunate experience , we really appreciated your feed back and will improved as your mention. Thank you for staying with The Residence Resort and spa retreat we hope that you will consider us for your choice for next trip again. With Best Regards, The Residence Team

8/10 不錯

Jody (Ocean Shores NSW Australia)

讚好：整潔度和職員與服務
Nice villa - good location to everything from night markets to beach to convenience stores. Tuk tuk shuttle bus to Beach Club and Tesco daily , but also walkable to get out amongst the lifestyle. CONS - On arrival at night the reception area didn’t make an impression. A bit of updating is needed. Our bed was extremely firm ( should’ve complained but just accepted it ) and locks on doors needed repairing . PROS Lovely staff especially Su ( best PinaColada maker in Bangtao) Hard & Gibsi - they looked after us with a smile every time. Staff made everything from daily housekeeping to day to day activities easy . We couldn’t find a birthday cake for my sons birthday and that evening management personally delivered a cake to our room - candles and singing and all .. impressive Great room service .. food was quality and affordable . Outdoor pool and dining areas are pleasing
於 2018 年 7 月住了 10 晚
NIng 於 2018年11月15日的回應
Dear Khun Jody, Thank you very much for taking the time in describing your stay at our resort . We are very pleased to read, that you had nice experiences at our villa and that you enjoyed all the amenities offered from us.We really love to welcome you soon again. with best regards, The Residence Resort team

10/10 優異

kazu (大阪)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
子供たちもプールで大はしゃぎでした。 歩いて5分～10分ぐらいのところに、スーパーがあり、便利。 ホテルは、従業員も親切また、落ち着いた環境でとても満足です。
於 2018 年 8 月住了 3 晚
NIng 於 2018年8月7日的回應
Dear Kazu, Thank you for your recent stay with us at The Residence Resort and Spa Retreat. We appreciate great guests like you and sincerely hope you had a pleasant stay. we very most thank you for your very nice comment and looking forward to welcoming you back again. Best Regards,

10/10 優異

Jasna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
NIng 於 2018年4月23日的回應
Dear Jasna, Thank you very much for your recent stay with us , please keep most thank you for your your good review us.

10/10 優異

Alison (Belper, UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic, private hotel
We loved this hotel. We had a private villa with one bedroom and pool. The pool and decking area was fantastic. The bedroom was lovely and we had a massive living room/ kitchen area too. Only slight draw back was it’s about a 20/30 min walk to beach which seemed massive in the heat! There is a shuttle bus but we just hired a scooter for the week which was only 400baht a day and allowed us to whizz around everywhere.
於 2018 年 3 月住了 6 晚
NIng 於 2018年4月3日的回應
Warmest greetings from The Residence Resort and Spa Retreat! Thank you for your recent stay with us at The Residence Resort and Spa Retreat. We appreciate great guests like you and sincerely hope you had a pleasant stay. and looking forward to welcoming you back to stay with us again. best regards,

10/10 優異

Farah (Paris)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellente residence de Villas a Bang tao
Expedia nous a attribué cette villa car notre villa d'origine n'était plus disponible selon son propriétaire. Le surclassement dépassait toutes nos espérances car elle valait bien 4 fois la valeur d'origine
於 2018 年 2 月住了 9 晚
Chalinee 於 2018年3月12日的回應
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook pages for promos that you might be interested in. Looking forward to seeing you again soon.

6/10 一般

Emily (Toronto)

讚好：職員與服務、住宿狀況和客房舒適度
Good for family
Day to day maintenance can be improved. I was short of shampoo and shower gel for two days and the lights do not work. When I told the buggy driver to pick me up from my room to spa, he did not show up. The villa need to be up kept better, painting, furniture. Also, no other facilities other the spa. More facilities, like inside gardens and more restaurants, better reception lobby are needed. It is however is nice for a family vacation. The villas are very private and they are home away from home, that type of a feel. They have kitchen which as a family, will save a lot to buy food in the restaurants.
於 2018 年 2 月住了 4 晚
Chalinee 於 2018年3月5日的回應
Dear Emily, firstly, we are please to thank you very much for your kind recent stay with us. and please keep apologize for our service that is need to be improve, we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 一般

Reiner

讚好：客房舒適度
Nee 於 2018年3月6日的回應
Thank you very much for your comment, we will being improve our service to be better

8/10 不錯

jess (nyc)

讚好：整潔度、職員與服務和住宿狀況
Nice hotel. 15 min walk to beach
Nice place, the private pool is the wow factor. Everything inside is standard. You can walk to the beach and supermarket if you like walking 15-20 min. There’s a delicious restaurant across the street and night markets on Mon and Thurs. No TV in the bedroom and only 2 bottles of complimentary water per day. The staff was helpful with an early check in. For only two people, I’d probably stay on the beach next time but this place would b perfect for large families.
於 2018 年 2 月住了 3 晚
Chalinee 於 2018年2月18日的回應
Thank you very much for your visit us at The Residence Resort and spa retreat. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

8/10 不錯

Artem

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Отличный отель
Арендовали на неделю двуспальную виллу. Немножко поюзанная, но в целом - всё здорово!
於 2018 年 2 月住了 6 晚
Chalinee 於 2018年2月18日的回應
Thank you very much for your visiting us The Residence Resort and spa retreat. we hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

10/10 優異

SH (Seoul)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
가족 여행으로 추천
집 전체를 사용하고 수영장이 잘 관리되 있다. 각종 조리 시설이 갖춰져 있어 가까운 대형 마트에서 장을 봐 요리를 할 수 있다. 걸어서 5분 거리에 테스코와 큰 야시장이 있어 먹거리가 풍성하다. 조식은 따로 예약하지 않아 잘 모르겠다. 조용히 가족과 쉬고싶다면 최고의 선택일 것이다. 더불어 숙박비도 마음에 든다.
於 2018 年 2 月住了 3 晚
Chalinee 於 2018年2月18日的回應
Thank you very much for your visiting us at The Residence Resort and spa retreat. I hope we achieved our goal in making your stay memorable by providing outstanding service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Prisvärt och centralt
Fint och fresht hotell. Ligger nära Patong Beach och redan strax utanför finner man jättemånga restauranger, massageställen, butiker och massa annat. Vill man vara nära allt rekommenderas detta ställe. Finns även ett köpcenter 5 min bort. Gott om halalrestauranger i närheten om man äter bara det. Vi bodde på The Royal wing vilket är någon slant dyrare men det är värt det då rummen är finare och freshare samt att man har utsikt mot pool och berg. Poolområdet är bra och tillräcklig för detta hotell. Enda minus är att det kan festas nära så man kan höra musik in till rummet men vi upplevde inte det som jobbigt.
於 2018 年 1 月住了 3 晚
NIng 於 2018年1月30日的回應
Thank you very much for your good comment

10/10 優異

みっき (新潟市)

讚好：整潔度、職員與服務和客房舒適度
プール良かった！
植栽の手入れが良かった。プールサイドも花が咲いていてグッド。ルームサービス美味しかった。スーパー、マック、ピザ屋も歩いて10分程で行けました。 そして部屋も広く家具も素敵だった！！ シャワー室も清潔で良い！
於 2017 年 12 月住了 4 晚
NIng 於 2018年1月9日的回應
Thank you very much for your recent stay with us. we hope you enjoy during take holiday with us and hope you will come back again