住宿正面 (夜晚)

基督城花園酒店的評價

3.5 out of 5
基督城花園酒店
110 Marshland Road, Christchurch

評價

8.0

很好

10 分評分,優異;486 則評價中有 172 則" "
8 分評分,不錯;486 則評價中有 196 則" "
6 分評分,一般;486 則評價中有 74 則" "
4 分評分,欠佳;486 則評價中有 26 則" "
2 分評分,很差;486 則評價中有 18 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Qian

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服务特别好,房间里面很宽敞,尤其有两个卫生间,很适合家庭出行
於 2022 年 6 月住了 1 晚
Franceska 於 2022年7月7日的回應
Kia Ora Qian, Thank you for your kind feedback on your stay at our Hotel. We are happy to hear that you enjoyed your stay. We appreciate your patronage and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team.

8/10 不錯

Leo (HK)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Big room, clean and tidy, nice staff, good facilicites
於 2019 年 6 月住了 1 晚
reservations 於 2019年6月17日的回應
Thank you for sharing your comments on your recent stay with us. We are pleased to read you enjoyed your stay with us and that the room type you booked suited your needs. We hope to see you again in the future.

8/10 不錯

Chi Tat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離市中心較遠 洒店餐廳自助餐很抵食 洒店佈局幾好 種滿了各式花卉
於 2019 年 4 月住了 1 晚
reservations 於 2019年5月21日的回應
感谢您选择入住花园酒店。 感谢您的反馈。

10/10 優異

Tam (基督城)

家人同遊
讚好:職員與服務和住宿狀況
服務非常之好check in非常之快 coffee shop嘅員工親切有禮 整體而言房間都算清潔乾淨 位置都近機場所以算係一個好嘅選擇
於 2019 年 2 月住了 1 晚
Reservations Team 於 2019年2月22日的回應
Thank you for your kind feedback on your recent stay with us. We are glad you enjoyed your stay and hope to see you soon. Kind Regards, Garden Hotel Reservations Team

10/10 優異

真實旅客

讚好:整潔度和職員與服務
於 2019 年 2 月住了 1 晚
Garden Hotel Reservations Team 於 2019年4月18日的回應
Thank you for the feedback.

10/10 優異

Hugo (Beijing)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常不错的酒店
干净整洁,地理位置略偏,适合自驾,整体不错,推荐

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒适安静
开车自驾倒是不错的选择。没有免费的WiFi和洗衣房,不方便。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒适安静的酒店
还可以就是离镇中心远了点。有60号公车到镇中心。没有免费wifi,不方便。10新币一天太贵。没有免费洗衣房。

6/10 一般

Anita

Nothing
於 2024 年 4 月住了 1 晚
Niv 於 2024年4月14日的回應
Kia Ora Anita , Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

6/10 一般

Ngarangi

Good stay
於 2024 年 3 月住了 2 晚
Niv 於 2024年3月28日的回應
Kia Ora Ngarangi,Thank you for your feedback on your stay at our Hotel. We are happy to hear that you enjoyed your stay. We appreciate your feedback and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team.

10/10 優異

Maurice

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient, shops and restaurants within walking distance
於 2024 年 3 月住了 4 晚
Niv 於 2024年3月28日的回應
Kia Ora Maurice, Thank you for your feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

FRANCISCO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bien en general, muy buen restaurante.
於 2024 年 3 月住了 5 晚
Franceska 於 2024年3月26日的回應
Kia Ora Francisco, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us and that the restaurant was very goodWe hope to see you again in the future. Kind Regards, FranceskaThe Garden Hotel Reservations Team

8/10 不錯

Suzanne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was bigger than most other hotels. Big size bedrooms🛏 with lots of room to move. Lots of car parking,🚗 however there was also a lot more cars about in the morning.🚗🚙 Good size bathroom with bath and good size shower.🚿 The room was quiet. All you can eat buffet next-door.🍽🍷 I highly recommend 👏👏👏👏
於 2024 年 3 月住了 2 晚
Niv 於 2024年3月16日的回應
Kia Ora Suzanne, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Peggy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Niv 於 2024年3月13日的回應
Kia Ora Peggy, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Acir

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Facil acesso ao centro, tranquilo e confortável.
於 2024 年 2 月住了 2 晚
Niv 於 2024年3月13日的回應
Kia Ora Acir, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Jem

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Good area
於 2024 年 2 月住了 1 晚
Niv 於 2024年3月1日的回應
Kia Ora Jem, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Bryan (Napier)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
terrific reception staff. facilities clean and tidy.
於 2024 年 2 月住了 2 晚
Niv 於 2024年2月15日的回應
Kia Ora Bryan, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

RICHARD

家人同遊
讚好:整潔度、職員與服務和設施服務
Well set out, easy access and good sized rooms will definitely use again
於 2024 年 2 月住了 2 晚
Niv 於 2024年2月15日的回應
Kia Ora Richard, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Kathrin

讚好:整潔度、職員與服務和住宿狀況
It was lovely as always Please consider some sort of hand raile in the showers ,as the floors are very slipery .health and safty of all tipes of guests safty . Thank you for concidering my segestion
於 2024 年 2 月住了 3 晚
Niv 於 2024年2月22日的回應
Kia Ora Kathrin, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.Thank you for suggesting the hand rails we will be passing this on to our management team. We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

MARIA

讚好:整潔度
不滿:設施服務
The property was old and dated. The building was in fair condition but thankfully clean and tidy. The shops and buildings surrounding were also old but fair. The staff are friendly and helpful. Will recommend this motel to friends and family.
於 2024 年 1 月住了 1 晚
Franceska 於 2024年3月26日的回應
Kia Ora Maria, Thank you for your kind feedback on your stay at our Hotel. We are happy to hear that you enjoyed your stay and the room was clean and tidy and our staff will be so please to hear that their customer service has been noticed. We appreciate your patronage and hope to see you again in the future. Kind regards, FranceskaThe Garden Hotel Reservations Team.

10/10 優異

Dennis

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Niv 於 2024年2月3日的回應
Kia Ora Denis, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Theresa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly, however there was some confusion on my part because an email I had printed out from Expedia before my trip indicated that a deposit had been paid when, in fact, the hotel had not received any deposit. I paid the full price at check-in, but when I checked with my credit card company I was able to verify that no deposit had been paid on the card. Why did you tell me it was? Also the restaurant was very good.
於 2024 年 1 月住了 2 晚
Franceska 於 2024年3月26日的回應
Kia Ora Theresa, Thank you for your kind feedback on your stay at our Hotel. We are happy to hear that you enjoyed your stay and our staff will be so please to hear that their customer service has been noticed. We do apologise there was a miscommunication in regards to the payment for your accommodation. The type of payment would depend on the type of booking you had selected.Thank you for your feedback in regards to the restaurant. We are glad you enjoyed the food. We will pass your feedback onto the Restaurant.We appreciate your patronage and hope to see you again in the future. Kind regards, FranceskaThe Garden Hotel Reservations Team.

10/10 優異

miranda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a super hot day and they put on the air conditioning which was super thoughtful
於 2024 年 1 月住了 1 晚
Niv 於 2024年1月27日的回應
Kia Ora Miranda, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Hamish

家人同遊
讚好:整潔度
You get what you pay for, i didn’t actually meet any staff other that a raise of the eyebrows from the guy on reception when I checked out. The bottle of wine was a very nice touch, so credit where it’s due. I’d stay again if I couldn’t find anything else suitable
於 2024 年 1 月住了 2 晚

10/10 優異

Nirlep

於 2024 年 1 月住了 1 晚
Niv 於 2024年1月17日的回應
Kia Ora NirlepThank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Margot

讚好:整潔度、職員與服務和住宿狀況
Loved the pillows. Trying to get one on line ! Please have the available TV channels listed in your compendium. The breakfast 'across the road' was first class. The Asian menu was excellent. I am sorry this is so late in coming but our visit to Chc h was not a happy one, we were visiting a friend at theHospice We would certainly consider your accommodation should be visiting chch in the future
於 2023 年 11 月住了 1 晚
Niv 於 2024年1月17日的回應
Kia Ora Margot,Thank you for your feedback on your stay at our Hotel. We are happy to hear that you enjoyed your stay. We appreciate your feedback and are really sorry that some of the TV channels weren't available while you stayed at the hotel and we will be passing this onto our management team. Kind regards, The Garden Hotel Reservations Team.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
Clean and nice, we loved our stay here. Will definitely book with the hotel again if we come back to Christchurch.
於 2023 年 12 月住了 2 晚
Niv 於 2024年1月17日的回應
Kia Ora Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Shona

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Apple 於 2024年1月6日的回應
Kia Ora Shona!Thank you so much for your feedback. We are extremely pleased that you enjoyed your stay and loved our pillows. Can't wait to hear how it goes when you received them! Your kind words truly brightened our day!We also apologize for any inconvenience regarding the TV channels, We appreciate your understanding and will certainly work on providing clearer instructions for a better experience in the future. I have also forwarded this suggestion to our Management Team.On your next stay, please do contact the Receptionist on duty. We'd be more than happy to assist you in any way we can and to provide you the best customer service! :)Kind Regards,Garden Hotel ReceptionApple

10/10 優異

Mimi

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic family room. Spacious, quiet, great beds, and right next to pub/restaurants. Will use again for sure.
於 2023 年 12 月住了 1 晚
Niv 於 2023年12月29日的回應
Kia Ora Mimi, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Lily

於 2023 年 12 月住了 3 晚
Niv 於 2024年1月27日的回應
Kia Ora Lily, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Aleksandar (Hampton Park)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Niv 於 2023年12月29日的回應
Kia Ora Aleksandar Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Niv 於 2023年12月29日的回應
Kia Ora , Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

JW

於 2023 年 12 月住了 1 晚
Niv 於 2023年12月29日的回應
Kia Ora Jw, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

DM

於 2023 年 12 月住了 2 晚
Niv 於 2023年12月19日的回應
Kia Ora , Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Dennis

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well located for the work that I was doing. Comfortable bed & rooms. Clean and tidy. Couldnt really ask for more for the price
於 2023 年 12 月住了 1 晚
Niv 於 2023年12月14日的回應
Kia Ora Dennis, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Adrienne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was an enjoyable place to stay as it was both spacious and accommodating.
於 2023 年 12 月住了 4 晚
Niv 於 2023年12月6日的回應
Kia Ora Adrienne, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Reni

讚好:整潔度、職員與服務和住宿狀況
Good
於 2023 年 11 月住了 1 晚
Niv 於 2023年12月5日的回應
Kia Ora Reni, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Lyn

於 2023 年 11 月住了 2 晚
Niv 於 2023年12月23日的回應
Kia Ora Lyn, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

2/10 很差

sheree

不滿:整潔度和住宿狀況
The cockroach in my room was the start of a terible stay. The loud humming noise all night was the reason i didnt sleep and when notifying front desk the man i talked to was lovely. But the fact i still havnt herd from management at all is whats realy discusting! Then once reading reviews i realized im not the only 1. The manager needs a serious wakeup call! Get off your but and sort out the seriously discusting standards of your motel.
於 2023 年 11 月住了 1 晚
Franceska 於 2023年12月16日的回應
Kia Ora Sheree,Thank you for your feedback on your stay at our Hotel. We are sorry to hear of the humming noise and that you had found a cockroach in your room.We do apologise management had not been in touch prior to your review, this information was not passed onto the management to contact yourself regarding the issues during your stay. We will make sure to inform onto our staff to pass on information so we are able to address these issues immediately.Management has been in contact with you in regards to the issues. We look forward to hearing from you.Kind regards, The Garden Hotel Reservations Team.

8/10 不錯

bruce

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ok
於 2023 年 11 月住了 3 晚
Niv 於 2023年12月1日的回應
Kia Ora Bruce, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

8/10 不錯

Christopher

讚好:職員與服務
Nice room, but getting old
於 2023 年 11 月住了 2 晚
Niv 於 2023年12月5日的回應
Kia Ora Christopher, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

4/10 欠佳

Carole

伴侶同遊
不滿:整潔度
I booked online for a double room got 3 single beds. Fully booked. Then i was told we wont charge for the extra bed! Food at the onsite restaurant was ok. Opened the fridge in the room, water poured out do turned it on, wiped the floor and the towel turned brown. Wasnt vacuumed as bit of rubbish under the coffee table. Also a horrible black fitted sheet convering a black leather couch that was peeling and ripped.
於 2023 年 11 月住了 2 晚
Niv 於 2023年11月25日的回應
Kia Ora Carole,Thank you for your feedback on your stay at our Hotel.. Thank you for bringing the garden feedback to our attention. We are really sorry to hear that the room wasn't happy to your standard and you were charged twice for the accommodation.This issue has been brought to our management team. We appreciate your feedback Kind regards, The Garden Hotel Reservations Team.

8/10 不錯

Neil

伴侶同遊
讚好:整潔度和職員與服務
Hi there
於 2023 年 11 月住了 2 晚
Niv 於 2023年11月25日的回應
Good Afternoon Neil We are really sorry that you didn't get a room upgrade. We should have checked the booking and upgraded you room. Unfortunately we are fully booked tonight so we wont be able to upgrade your room. We are really sorry for all the inconveniences thus has caused Kind Regards Garden Hotel

6/10 一般

Francis

於 2023 年 11 月住了 1 晚
Niv 於 2023年11月25日的回應
Good Afternoon Francia We are really sorry that you didn't get a room upgrade. We should have checked the booking and upgraded you room. Unfortunately we are fully booked tonight so we wont be able to upgrade your room. We are really sorry for all the inconveniences thus has caused Kind Regards Garden Hotel

10/10 優異

ronald

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Niv 於 2023年11月25日的回應
Good afternoon Ronald We are really sorry that you didn't get a room upgrade. We should have checked the booking and upgraded you room. Unfortunately we are fully booked tonight so we wont be able to upgrade your room. We are really sorry for all the inconveniences thus has caused Kind Regards Garden Hotel

2/10 很差

Nattachai

不滿:整潔度、職員與服務和住宿狀況
Just good for a clash pad
Very bad service tried to get guess to leave at 9 am. No microwave
於 2023 年 11 月住了 1 晚
Franceska 於 2023年12月16日的回應
Kia Ora Nattachai,Thank you for your feedback on your stay at our Hotel. We are sorry to hear of your recent stay at the hotel.We do apologise there was no microwave in the room, the room type of had booked does not have a microwave provided as per the description of the facilities in the room on Expedia. We do suggest for any future stays, if you require a microwave too book either a Deluxe room or a Standard Kitchen Studio as these room types do provide a microwave in the room.We apologise that you had been asked to leave the hotel at 9am, as the hotels check out time is 10am. We will make sure to pass this feedback onto our management team.We do appreciate your patronage and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team.

6/10 一般

Jenny

讚好:職員與服務
不滿:住宿狀況
Given awful dirty room on arrival, not what we had paid for. Our clothes to be hung in kitchen cupboard. No wardrobe/ cupboard in bedroom. Sofa in sitting area dirty with lots of crumbs visible on seating. Bathroom not clean plus grubby shower curtain. Advised reception, told no other room available,.busy weekend. When a little insistent found another room. Just like one i had booked for online. So eventually all good. Restaurant untidy, dark needs a good clean and refreshing. Thick dust on very large lamp shades. Chef visible. Dirty untidy cooks whites. Bad impression for customers. Young staff in Restaurant excellent service.
於 2023 年 11 月住了 3 晚
Niv 於 2023年12月5日的回應
Kia Ora Jenny,Thank you for your feedback on your stay at our Hotel. We are happy to hear that you enjoyed our facilities. Thank you for bringing the garden feedback to our attention. We are really sorry that room wasn't cleaned properly.This issue has been brought to our management team. We appreciate your patronage and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team.

6/10 一般

Theresa

伴侶同遊, 商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
I have stayed here before and really liked the place. However, the room that we staying in was poor. No large plates and the chairs were in third rate condition.
於 2023 年 11 月住了 2 晚
Franceska 於 2023年12月4日的回應
Kia Ora Thersea,Thank you for your feedback on your stay at our Hotel. We are happy to hear that you enjoyed our facilities. Thank you for your feedback in regards to the plates and chairs in the room. We will ensure to pass your feedback onto our housekeeping and management team. We appreciate your patronage and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team.

8/10 不錯

Chano

商務旅客
讚好:整潔度
Great stay :)
於 2023 年 11 月住了 3 晚
Niv 於 2023年11月16日的回應
Kia Ora Chano, Thank you for your wonderful feedback on your stay at the hotel. We are happy that you enjoyed your stay with us.We hope to see you again in the future. Kind Regards, The Garden Hotel Reservations Team

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a good stay, we had an issue with the hot water, this was fixed and communicated once completed, staff are always friendly and go out of there way.
於 2023 年 11 月住了 2 晚
Niv 於 2023年11月12日的回應
Kia Ora Mark,Thank you for your feedback on your stay at our Hotel. We are happy to hear that you enjoyed your stay. We appreciate your feedback and hope to see you again in the future. Kind regards, The Garden Hotel Reservations Team.