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"Really good hotel!"

"Loved the thoughtfulness and all the complimentary toiletries. Loved the bathrobe and house slippers provided. Great room size. There were 3 adults in our group. Excellent value. And best part is the location! Literally right next door to the train station. Thank you so much for a wonderful stay. Would definitely stay here again!!"

"A wonderful hotel in a sleepy onsen town. The staff are out of this world and the hospitality is unlike anything else."

"This property is beautiful and very relaxing. The private onsen on the balcony was a dream. It’s so lush in the surrounding areas. It was amazing just to soak in the hot springs bath in the quiet of the outdoors. We were a little concerned because of the reviews. There is nothing to be concerned about if you understand what you’re getting. It’s a quiet resort with not much close by. There is a Family Mart if you aren’t eating at the restaurant but that’s it. We explored Hakone for the day and took the bus to a stop right in front of the hotel. We didn’t use the shuttle from Gore Station. If you have lots of luggage, you might want to taxi. We did the kaseiki meal. We had hoped it would be in the room, as we thought was traditional, but it was in the restaurant. The food wasn’t our favorite but the service was nice. We’re very glad we went as a day trip/single overnight from Tokyo. "

"The two bed room was cozy and had a spacious luggage storage under the beds to keep walk ways clear of clutter. The bathroom made good use of every inch of space and is clean. The hotel staff are very polite and helpful. There are washing and drying machines on the sauna floor. You need to bring 100 yen coins, and bring your own detergent. There is a currency exchange machine in the hotel lobby near the elevators. The nearest station is about ~7 min away walking. There are convenience stores within the same radius. There are some good places to eat all around, notably those located in the station. Breakfast offers some of Nagoya's famous dishes such as the eel rice and fried chicken. There are a good selection of breakfast foods which will satisfy many. Ghibli park was accessible by bus and paid on entry with suica card which gives you a small ticket that you hand back to the bus driver upon arrival to the park. The station will show up when navigating through google maps. Overall, I am very happy I was able to stay here and would definitely recommend it. Thank you for the hospitality!"

"See above ."

"Nice "

"Not easy to find if you take bus to Fuji Highland Bus Stop."

"Amazing hotel to stay at. Beds and pillows very comfortable. The onsen was delightful and the proximity to the train station made it easy to get to. But also was still very close to other spots. Food at restaurant waa also delicious. Each floor also focuses on a local craft or artesian skill thay then is also featured in the rooms. Love it. "