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"The reception staff were very helpful. The room was very clean and service staff clean and change bed sheets and towers every day. There is an option if one does not wish to have them changed to save the environment. It is next to two floors of restaurants and shopping g malls As the hotel is next to the railway station, we can hear the trains but not to a disturbing level. "

"Everything great! "

"非常棒的一個飯店服務很好"

"Onsen, nice and comfortable room"

"Best Onsen Resort in Town. It's my third time here and I'll definitely be planning on coming back!"

"Room was spotless, great amenities, staff were great and helpful. Very close to the train station and walk to all the attractions. "

"Clean, spacious & comfortable bed and room. Good amenities. Very courteous staff."

"Great stay , plus the free breakfast and free shuttle bus to the station. Will definitely come back again. Staff are very polite and helpful. "

"Great location close to Omicho market. Room was clean and spacious, beds comfortable, Japanese bed robes, fancy toilet, separate shower, good hot water pressure. Hallways were strangely quite dark. We were offered a welcome drink which was appreciated. There is also a free coffee machine in the lobby. Staff were polite and provided loan umbrellas when it was snowing outside. The buffet breakfast was really nice with tasty food and occasional changes to the offering. The breakfast coffee wasn't to my liking however so I used the free machine instead"