Susono Chuo Park Hotels

"The rooms were excellent! We had an open air onsen and that was so delightful. The public onsen was also amazing and last but not least, the buffet restaurant….the food was amazing with so much selection and excellent quality. There was everything and included all you could drink (open bar). I felt totally zen even with one night"

"Excellent place to stay! Have sauna, hot bath, nice restaurant, etc"

"Good budget hotel. Rooms are clean, staff very helpful. Location is good too. "

"Great Hotel highly recommended "

"Staff is very attentive however there is very little options for dining and no transport after 630pm with no options for taxi / I was also disappointed that we were not allowed in the onsen areas due to very small tattoos however we were stilled charged the “bath fee” for resort without being allowed to use the areas . I feel a discount should be made for guests the refuse service to these areas or allow for them to book private times. Charging guests for resort fees when they do not allow them to use the area isn’t acceptable - again staff was very pleasant amd we enjoy the area even with upgrading g to mt Fuji lake view without any view due to rain - we are happy with the hotel but still disagree with extra charges for bath and resort fee since we were refused entrance / we were also charged very large tourist tax which was not informed until check out my Expedia bill said we would pay Y76000 our final bill was over Y108800 because of bath fee and tourist fees I wish to look to be refunded for the bath fees or please consider policy changes for other guests when they are refused entrance - charging your guests then not permitting them to enjoy these areas is in quality service I expected "

"Room was very clean; staff was very courteous!"

"Staff was good. Hotel is a bit old and dated."

"The service was great and the staff were very helpful and nice. We arrived a few hours early to Numazu and we were able to store our luggage at the hotel before our check-in time. Lots of clean towels and bathrobes were provided each day. They also provided toiletries such as toothbrush, toothpaste, shampoo, body wash, etc. The hotel room has its own private washroom which is good, but washroom space was a little small. We found 2 small bugs in our room (1 dead roach and 1 small spider) but it was not much of a problem. The hotel had a room of washing machines and dryers, which is convenient for doing laundry. Overall it was a nice stay as a group of 3. "