Dear Donna, Thank you so much for taking the time to leave us this amazing review. We are always happy to get feedback from our guests. We are glad to see you enjoyed your stay with us!Best Regards,
10/10 優異
Cass
商務旅客
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are exceptional. I’ve never been this far away from home by myself, and right from the start they made me feel welcome and safe. If I’m ever back in Grande Prairie, I won’t stay anywhere else.
Cass
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月18日的回應
Hello Cass,Thank you for your very kind feedback.It was our pleasure to be at your service.We look forward to seeing you again soon.Dikran..
8/10 不錯
Scott N
商務旅客
2024年2月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Decent
Clean, friendly and affordable. Was on ground floor near frint desk, so a bit noisy.
Scott N
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月18日的回應
Thank you for your kind response. We will be sure to put you on a different floor next time you are staying with us.I apologize for this inconvenience.Sincerely,Dikran.
4/10 欠佳
Akash
商務旅客
2023年12月18日
不滿:職員與服務
Akash
於 2023 年 12 月住了 1 晚
dikranz 於 2023年12月18日的回應
Hello Akash,Thank you for posting a review.. Please accept my apologies for our location not being favorable during your stay.Sincerely,Dikran Z
10/10 優異
Cyril
2023年12月6日
Cyril
於 2023 年 11 月住了 1 晚
DikranZ 於 2023年12月9日的回應
Thank you very much for your kind review.We look forward to being at your service again in the near future.Dikran
10/10 優異
Glynn T
商務旅客
2023年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The suite is always good.. people are great
Glynn T
於 2023 年 11 月住了 4 晚
DikranZ 於 2023年12月9日的回應
Hello Glynn T,Thank you for your wonderful review. You are also great!Looking forward to seeing you again soon!Dikran
8/10 不錯
leah
2023年11月8日
讚好:職員與服務和住宿狀況
Nice beds
leah
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月8日的回應
Hi LeahThank you for that great 4 out of 5 rating and for staying with us! Glad to see you found value in our Simmons Beauty Rest beds!Best RegardsMark Butler-Jenkins
6/10 一般
William J
2023年10月23日
William J
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月27日的回應
Hi WilliamThanks for taking the time to post a review. Would appreciate any additional feedback you may have about your stay, thank you for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Glen
2023年10月17日
讚好:整潔度、職員與服務和住宿狀況
Nice big suite, clean, friendly staff.
My wife loved the big jet tub.
Glen
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月27日的回應
HI GlenGlad to hear you enjoyed your stay and that our Crystal Suite and our team made such a great impression. Thanks for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Glynn T
商務旅客
2023年10月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
AN easy transaction -
Glynn T
於 2023 年 10 月住了 3 晚
Shalah Roteliuk Front Desk Supervisor 於 2023年10月5日的回應
Thanks for taking the time to post a review and for staying with us Glynn!See you next time.
8/10 不錯
Andy
家人同遊
2023年9月9日
讚好:職員與服務、住宿狀況和客房舒適度
Andy
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月5日的回應
Hi AndyThanks for taking the time to post a rating on your recent stay with us, hope you will stay with us again soon!Best RegardsMark Butler-Jenkins
10/10 優異
Anne
2023年9月5日
Anne
於 2023 年 9 月住了 1 晚
General Manager 於 2023年10月5日的回應
Hi AnneThank you for that wonderful 5 out of 5 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins
6/10 一般
Virpal
2023年8月29日
不滿:住宿狀況
Hotel is ok but very smelly .
Virpal
於 2023 年 8 月住了 1 晚
General Manager 於 2023年10月5日的回應
Hi VirpalThanks for taking the time to post a review. I am sure any odors you encountered were only temporary and perhaps coming from outside, we do work diligently to keep all our areas clean and fresh. Hope you will stay with us again.Best RegardsMark Butler-Jenkins
10/10 優異
Heather
2023年8月21日
Heather
於 2023 年 8 月住了 1 晚
Shalah Roteliuk Front Desk Supervisor 於 2023年10月5日的回應
Thanks for taking the time to post this review, and for staying with us!
10/10 優異
Serena
家人同遊
2023年8月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were all very wonderful! Clean room and very accommodating!
Serena
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月21日的回應
Hi SerenaThank you so much for that great review and for staying with us! Really happy to see that our team made such a great impression. Hope you will stay with us again soon!Best RegardsMark Butler-Jenkins
10/10 優異
Sherrelle
2023年6月25日
讚好:整潔度、職員與服務和住宿狀況
Excellent staff! Clean and quiet.
Sherrelle
於 2023 年 6 月住了 2 晚
General Manager 於 2023年6月28日的回應
Hi SherrelleThank you for that excellent 5 out of 5 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Joseph
2023年6月23日
Joseph
於 2023 年 6 月住了 1 晚
General Manager 於 2023年7月31日的回應
Hi JosephThanks for that great 5 out of 5 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins
8/10 不錯
Brian
2023年6月11日
讚好:整潔度、職員與服務和住宿狀況
room was spacious. Bed and pillows amazing.
Brian
於 2023 年 6 月住了 1 晚
General Manager 於 2023年6月20日的回應
Hi BrianThanks for taking the time to post a review. Glad to see you enjoyed our new Simmons Beauty Rest beds and our new Wynrest pillows, I agree they are pretty awesome. Thanks for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Bob
2023年6月8日
Bob
於 2023 年 6 月住了 1 晚
General Manager 於 2023年6月20日的回應
Hi BobThanks so much for that wonderful 10 out of 10 rating, and of course for staying with us!Warmest RegardsMark Butler-Jenkins
10/10 優異
Glynn T
2023年4月18日
Glynn T
於 2023 年 4 月住了 4 晚
8/10 不錯
KRISTI (Clairmont)
商務旅客
2023年3月15日
讚好:整潔度、職員與服務和住宿狀況
This is a nice hotel. It is aging and showing that a bit. The rooms were clean and spacious and the staff were friendly and helpful. Just two downsides. One is that it is a trucker stop so the area around the hotel was littered and needs some attention. The second is thst all the big rig trucks around it run all night long and it was quite noisy. Otherwise it was a good stay.
KRISTI
於 2023 年 3 月住了 4 晚
General Manager 於 2023年3月15日的回應
Hi KristiThanks for taking the time to post a review. Glad to see you enjoyed your stay. I certainly appreciate all your feedback, it is certainly that time of year when snow is melting and litter is becoming visible, we are working hard already on keeping our grounds clean daily and will be doing a full spring cleanup very soon. Thanks for staying with us!Best RegardsMark Butler-Jenkins
8/10 不錯
Mark
商務旅客
2023年1月27日
讚好:職員與服務、設施服務和住宿狀況
Poor maintenance on the parking lot
Mark
於 2023 年 1 月住了 4 晚
General Manager 於 2023年1月30日的回應
Hi MarkThanks for taking the time to post a review about your recent stay with us. We have unfortunately had some issues with our third-party contractor for snow removal, but I believe have since had the issues rectified. Appreciate the 4 out of 5 rating and glad you enjoyed your stay otherwise. Thanks for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Kevin
2023年1月23日
Kevin
於 2023 年 1 月住了 1 晚
General Manager 於 2023年1月24日的回應
Hi KevinGlad to see you enjoyed your stay, appreciate the fantastic rating! Thank you for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Kim
商務旅客
2022年12月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kim
於 2022 年 12 月住了 1 晚
General Manager 於 2023年1月24日的回應
Hi KimReally appreciate that wonderful 10 out of 10 rating, thanks for staying with us!Best RegardsMark Butler-Jenkins
6/10 一般
Terry
2022年10月17日
Terry
於 2022 年 10 月住了 1 晚
10/10 優異
Laura
2022年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Laura
於 2022 年 9 月住了 1 晚
General Manager 於 2022年9月30日的回應
Hi LauraThanks for that wonderful 10 out of 10 rating, and of course for staying with us!Best RegardsMark Butler-Jenkins
10/10 優異
Michael
伴侶同遊
2022年8月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean.
Michael
於 2022 年 8 月住了 1 晚
General Manager 於 2022年8月16日的回應
Hi Michael
Thanks for that great 5 out of 5 rating, glad to see our cleanliness standards were up to your expectations. Thanks for staying with us!
Best Regards
Mark Butler-Jenkins
8/10 不錯
Karin
商務旅客
2022年6月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Right by the highway so a little noisy but not too bad.
Karin
於 2022 年 6 月住了 1 晚
General Manager 於 2022年6月15日的回應
Hi Karin
Thanks for taking the time to write a review, glad to see you enjoyed your stay. Thank you for staying with us!
Best Regards
Mark Butler-Jenkins
8/10 不錯
Evelyn (Chestermere)
伴侶同遊
2022年3月6日
讚好:整潔度、職員與服務和住宿狀況
I don’t like the bareness of the perks..no pen, no pad, no brochures, no phonebook, maps, room was BARE. It did have a coffee maker…yea!
Evelyn
於 2022 年 3 月住了 1 晚
General Manager 於 2022年3月8日的回應
Dear Evelyn
Thank you for taking the time to post a review about your recent stay with us. We still have not quite returned to normal from the pandemic as far as in-room supplies, we have everything available by request at our front desk and are migrating to a digital version of our in-room hotel directory. Hope this will not deter you from staying with us again, we do thank you for staying with us!
Best Regards
Mark Butler-Jenkins
6/10 一般
Pauline
伴侶同遊
2022年1月26日
Icy parking lot. Restaurant hard to find
Smokers using marijuana in non smoking facility!
Pauline
於 2022 年 1 月住了 1 晚
General Manager 於 2022年1月28日的回應
Hi Pauline
Thanks for taking the time to post a review. We have been doing our best to keep the parking lot as clean as possible with all the crazy weather we have been having, and I am sorry to hear that you experience some unpleasantness. I certainly hope that you will consider staying with us again in the future.
Best Regards
Mark Butler-Jenkins
8/10 不錯
Dean
2021年11月25日
Dean
於 2021 年 11 月住了 2 晚
10/10 優異
真實旅客
2021年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2021 年 10 月住了 1 晚
General Manager 於 2021年10月10日的回應
Dear Anonymous
Thank you so much for that wonderful 10 out of 10 rating, and for staying with us!
Best Regards
Mark Butler-Jenkins
8/10 不錯
Colleen
2021年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great hotel
It was great stay. Friendly staff.
Colleen
於 2021 年 9 月住了 1 晚
Thank you, Anu Wick - Front Desk Manager 於 2021年9月26日的回應
Dear Colleen,
Thank you so much for taking the time to leave us this amazing review. We are always happy to get feedback from our guest with there stay with us.
It is so nice to see that you had a very nice stay with us and everyone was friendly and made your stay memorable, We do hope that you will stay with us again the next time you come to Grande Prairie.
8/10 不錯
Daniel
商務旅客
2021年9月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was a great location
Daniel
於 2021 年 9 月住了 1 晚
General Manager 於 2021年9月17日的回應
Hi Daniel
Thanks for taking the time to post a review, glad to see you enjoyed your stay and that the location worked well for you! Thanks for staying with us!
Best Regards
Mark Butler-Jenkins
4/10 欠佳
David William
家人同遊
2021年8月28日
不滿:整潔度和客房舒適度
David William
於 2021 年 8 月住了 1 晚
General Manager 於 2021年9月17日的回應
Hi David
Sorry to see that your stay only warranted a 4 out of 10 rating, hoping we have the chance to do better next time!
Best Regards
Mark Butler-Jenkins
6/10 一般
Cassandra
2021年8月21日
讚好:職員與服務
不滿:設施服務
Cassandra
於 2021 年 8 月住了 1 晚
10/10 優異
Cody
2021年8月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cody
於 2021 年 8 月住了 3 晚
General Manager 於 2021年9月17日的回應
Thanks for that great 10 out of 10 rating Cody, appreciate you staying with us!
Best Regards
Mark Butler-Jenkins
8/10 不錯
Marcel
家人同遊
2021年7月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Marcel
於 2021 年 7 月住了 5 晚
Anu Wick - Front Desk Manager 於 2021年8月28日的回應
Dear Marcel,
Thank you so much for this wonderful rating, We highly appreciate all the feedback we get from our guest.
We are so happy to see that you had a wonderful stay with us. We do hope to see you stay with us again in the future.
Thank you,
10/10 優異
真實旅客
2021年7月1日
讚好:整潔度、職員與服務和住宿狀況
I was only therefo
真實旅客
於 2021 年 6 月住了 1 晚
General Manager 於 2021年7月2日的回應
Thanks so much for the wonderful 5 out of 5 rating, and for staying with us!
Best Regards
Mark Butler-Jenkins
10/10 優異
真實旅客
2021年6月16日
真實旅客
於 2021 年 6 月住了 1 晚
General Manager 於 2021年7月2日的回應
Appreciate that excellent 5 out of 5 rating, thanks for staying with us!
Best Regards
Mark Butler-Jenkins
6/10 一般
真實旅客
商務旅客
2021年5月28日
讚好:整潔度、職員與服務和設施服務
Thermostat did not work very well and was difficult to adjust
真實旅客
於 2021 年 5 月住了 2 晚
General Manager 於 2021年5月28日的回應
Thanks for taking the time to post a review. Sorry to hear that you had some difficulties with the thermostat but hope you enjoyed your stay otherwise. Thank you for staying with us.
Best Regards
Mark Butler-Jenkins
10/10 優異
真實旅客
商務旅客
2021年2月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Paid $20 more by booking with Expedia instead of walk in. :(
真實旅客
於 2021 年 2 月住了 1 晚
General Manager 於 2021年2月12日的回應
Hi Anonymous
Thanks for that great 5 out of 5 rating, sorry to hear there was a rate discrepancy, look forward to welcoming you back again in the future!
8/10 不錯
Steven
商務旅客
2020年11月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Steven
於 2020 年 11 月住了 1 晚
General Manager 於 2020年12月12日的回應
Hi Steven
Thanks for leaving a rating and for staying with us, hope to see you again!
Best Regards
Mark Butler-Jenkins
8/10 不錯
真實旅客
2020年10月9日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2020 年 10 月住了 2 晚
10/10 優異
Garland
2020年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Garland
於 2020 年 8 月住了 1 晚
10/10 優異
真實旅客
伴侶同遊
2020年7月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet, comfortable! Friendly staff and great location!
真實旅客
於 2020 年 7 月住了 1 晚
General Manager 於 2020年8月20日的回應
Dear Anonymous
Thanks for taking the time to post a review and for that wonderful 5 out of 5 rating! Glad to see you had a quiet comfortable stay and that our friendly staff and location made your stay great. Thanks for staying with us!
Best Regards
Mark Butler-Jenkins
General Manager
4/10 欠佳
Darrell
商務旅客
2020年7月21日
不滿:整潔度和住宿狀況
Old and stinky.
The hotel room was obviously old and run down. The room also smeller bad.
Darrell
於 2020 年 7 月住了 1 晚
Maddie Page 於 2020年7月24日的回應
Good Afternoon Darrell,
I would like to take this time to apologize that you did not enjoy your stay with us. We strive to achieve guest satisfaction, please rest assured we are taking the appropriate measures to ensure this does not happen again.
Yours In Hospitality,
Maddie Page
4/10 欠佳
Julie
家人同遊
2020年7月13日
不滿:整潔度、住宿狀況和客房舒適度
Julie
於 2020 年 7 月住了 1 晚
General Manager 於 2020年8月20日的回應
Hi Julie
Thanks for providing a rating, hope we have the opportunity in the future to earn a higher rating!
Best Regards
Mark Butler-Jenkins
General Manager
10/10 優異
真實旅客
2020年7月12日
真實旅客
於 2020 年 6 月住了 4 晚
Maddie Page 於 2020年7月24日的回應
Thank you for taking the time to leave us a rating on your recent stay. We are happy to see you enjoyed it and we hope to see you back again soon.