克蘭菲爾德泳池酒店 | 每晚可低至 HK$618

「The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities.」

「Excellent customer service provided throughout our stay. Rooms were large and very comfortable. Good choice of food at both our evening meal & breakfast Lovely views over the countryside」

「服務人員有禮 對小孩友善 盛讚晚班recpetion 的女職員 」

「Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

「Paid just under £200 for 2 nights accommodation. The room was of poor standard and not very well cleaned or maintained. Stains on the carpet, the tiles in the bathroom are cracked so made it unsafe to walk bare foot. The shower wasnt very warm and the spray went everywhere but me. The sink had a hole and cracks in it.」

「Ground floor onto decking no privacy people walk past all the time looking directly onto the bed ! So hot and no a/c so the one big heavy door kept open all night so worried anyone could walk in! Just one tiny top window above door. 1 fan in the room doesn't do anything. Badly designed place and in a U shape so everyone opposite looks at each other too like a block of flats.」

「Many parts of the hotel have been modernised and look and feel great. The breakfast was good and the pizza I had for dinner from the bar area was amazing! The staff were very kind, helpful and accomodating. Unfortunately, the rooms feel dated and need to be improved. The outdoor sitting area could be improved and kept clean and tidy.」