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威爾夏爾旅館的評價

2.5 out of 5
威爾夏爾旅館
11 Alberta Road, Claresholm, AB

評價

7.4

不錯

10 分評分，優異；52 則評價中有 14 則" "
8 分評分，不錯；52 則評價中有 18 則" "
6 分評分，一般；52 則評價中有 12 則" "
4 分評分，欠佳；52 則評價中有 6 則" "
2 分評分，很差；52 則評價中有 2 則" "

8.4/10 

整潔度

7.8/10 

職員與服務

6.0/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

John

於 2024 年 4 月住了 1 晚

6/10 一般

Myrna

於 2024 年 4 月住了 7 晚

10/10 優異

JP

商務旅客
讚好：設施服務
Top shelf for value.
於 2024 年 4 月住了 3 晚

6/10 一般

Tyler

於 2024 年 3 月住了 2 晚

8/10 不錯

Garrett

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

4/10 欠佳

Gracie

商務旅客
不滿：住宿狀況
No parking, wifi was not working. Staff was not around
於 2024 年 3 月住了 1 晚

10/10 優異

Olivier

讚好：整潔度、職員與服務和住宿狀況
The staff was very accommodating for me when I asked for favor and I'm grateful about it.
於 2024 年 2 月住了 1 晚

10/10 優異

Derek

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk is very helpful.
於 2023 年 11 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and Functional
Clean, comfortable bed. The desk is not able to be used if you want to watch TV and work. The huge TV is hung on the wall and is very nice, but the narrow desk with basic plastic chair is right underneath the TV. If you are okay with using a laptop on your lap on the bed, it works. Also, there is no coffee in the room or in the lobby, but there is an A & W next door and a Tim Horton's a block away.
於 2023 年 10 月住了 1 晚
R 於 2023年10月12日的回應
thank you for your business and positive review, looking forward to seeing you again soon!

2/10 很差

Amy

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Make a different choice :-(
Check-in begins at 3 pm. We tried to check in at that time, so we could drop off our luggage and go hiking locally. The front doors were locked; nobody around. So we do our hike and come back at 5 pm. A young lady says she is "just watching" the front desk for manager, and she doesn't actually know how to process check ins. Tells us to come back in an hour. So we wander around town, and come back. After waiting 20 more minutes, a very surly manager shows up. He checks us in, but tells us room hasn't been cleaned yet. Tells us to come back in an hour. So we cool our heels at the fast-food place next door, and watch as a cleaning lady-with her own vacuum-drives up and leaves after a little while. So at 7:20 pm, we can finally get into our room. Nobody at front desk then; and nobody at front desk in morning; just put key cards in a box. There were no vending machines. What we infer from all this is that they cannot afford maid service except in rooms that will actually be used that night; and that they didn't pay the vendors so the drink/snack machines got pulled. Room was threadbare. Only 2 pillows, both very small and very lumpy. This hotel will probably be out of business soon. I noticed that from the time we made our reservation (7 mo. in advance) to our stay, their reviews have dropped drastically. Sadly, there are few other choices in this town...but din't choose this one!
於 2023 年 9 月住了 1 晚

8/10 不錯

tedd

於 2023 年 9 月住了 1 晚
naz 於 2023年12月2日的回應
thank you for staying with us

10/10 優異

Sylvia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
naz 於 2023年9月14日的回應
thank you for your positive review and staying with us

6/10 一般

Richard

不滿：職員與服務和住宿狀況
Staff not available for checkin, doors to hotel were locked in mid afternoon. Called hotel, no answer. Finally tracked down cleaning staff who unlocked the door? Unacceptable!
於 2023 年 9 月住了 1 晚

10/10 優異

Rong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Donald

於 2023 年 8 月住了 1 晚
naz 於 2023年8月10日的回應
thank you for staying with us and thank you again for positive review

8/10 不錯

真實旅客

商務旅客
Single queen room. Quiet. 3 night stay. Did not make up room or restock shampoo/ soap/ TP. Overall it was okay.
於 2023 年 8 月住了 3 晚
naz 於 2023年8月10日的回應
thank you for staying with us we normally dont clean or re stock rooms until guest checks out. if you would have asked for re stock we would have gladly done it for you

6/10 一般

Jordan

於 2023 年 8 月住了 1 晚
naz 於 2023年8月10日的回應
thank you for staying with us

6/10 一般

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Basic
We stayed because of a horse show at the Agriplex. An easy walk to Tim Horton's for coffee (there was no coffee at hotel) and also to Agriplex. We didn't spend a lot of time in hotel other than to sleep, for that it was good enough. Other than doors slamming, it was quiet enough to sleep.
於 2023 年 8 月住了 5 晚
naz 於 2023年8月10日的回應
thank you for staying with us . self served complementary coffee/ tea is available at the meeting room

2/10 很差

Gail

家人同遊, 多人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
The security at this hotel is very poor. The desk staff is not available 24/7. It is in need of a renovation. When I could get ahold of staff they were friendly and courteous, however I have come to expect that someone would be available if my key doesn’t work when I return to the hotel after a long day or need to extend my stay on a Sunday morning at 9:00 am.
於 2023 年 8 月住了 4 晚
naz 於 2023年8月10日的回應
thank you for staying with us we are not open 24/7 sorry if this has caused any inconvenience for you.

4/10 欠佳

Ronald

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Close to the AG grounds
於 2023 年 8 月住了 2 晚
naz 於 2023年8月10日的回應
thank you for staying with us.

4/10 欠佳

Derrick

商務旅客
不滿：設施服務
Just weird. The room itself was normal and clean. The TV wouldn’t work so I went downstairs to ask about it…..because there was no phone! The dude said “oh….you have to use your own subscriptions to Netflix, Crave etc.” Who can remember your own Netflix password. Then he said the Roku tv chant is free but it would never come up. Then I asked if there was a pop machines of water and he pointed to 7/11 4 blocks away. ….but they have an ice machine. Not one single vending machine. Just a weird place to stay. I
於 2023 年 8 月住了 1 晚
naz 於 2023年8月10日的回應
thank you for staying with us at the hotel we have local channels that are free netflix, crave etc are all paid subscription which would require you to login to watch sorry if this has caused any inconvenient for you

6/10 一般

Harold

家人同遊
讚好：職員與服務
不滿：整潔度
Excellent access to property from main highway. Property is an older facility, and has a lot of potential. The outside and inside needs professional cleaning and needs to be kept up, daily. Some shrubs and flowers would really make the facility welcoming. The internal decor could easily be modernized with stylish paint colours updated wall hangings and new flooring. New stylish bedding and towels is a must!
於 2023 年 7 月住了 2 晚
naz 於 2023年8月10日的回應
thank you for staying with us

4/10 欠佳

Evan

於 2023 年 7 月住了 2 晚

8/10 不錯

Deana

於 2023 年 7 月住了 2 晚
naz 於 2023年8月10日的回應
thank you for staying with us and for the positive review

4/10 欠佳

Joelle

家人同遊
讚好：職員與服務
Had a mix up with our room when we checked on. They were short staffed and did their best to accommodate.. but the room we ended up with was only 1 bed even though we needed 2 and the room smelled terrible. They did their best but the property is need of updating. Pricey for what you get.
於 2023 年 7 月住了 1 晚
naz 於 2023年8月10日的回應
thank you for staying with us and sorry for any inconvenience that this may have caused

8/10 不錯

Evald

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Easy check-in and helpful proprietor.
於 2023 年 7 月住了 1 晚
naz 於 2023年7月15日的回應
thank you for staying with us

10/10 優異

Nienke

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was fine
於 2023 年 6 月住了 1 晚
naz 於 2023年7月15日的回應
thank you for staying with us1

6/10 一般

Kirk

家人同遊
不滿：住宿狀況
The property is date and the carpet and furniture worn and in need of replacing,
於 2023 年 6 月住了 1 晚
Naz 於 2023年6月9日的回應
thank you for staying with us!

8/10 不錯

Catherine

Clerk was very friendly and helpful. Hotel was clean
於 2023 年 5 月住了 3 晚
Naz 於 2023年6月9日的回應
thank you for positive review and staying with us!

4/10 欠佳

Cheryl

伴侶同遊
Small but clean rooms. No shampoo or conditioner in the shower. Toilet paper so thin it falls apart. No coffee maker in the room or anywhere.
於 2023 年 5 月住了 1 晚
Naz 於 2023年6月9日的回應
sorry about that and thank you for staying with us!

10/10 優異

Mona

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Friendly staff and lots of truck parking
於 2023 年 5 月住了 1 晚
Naz 於 2023年5月11日的回應
thank you for staying with us and thank you for positive review regardsNaz Ali

6/10 一般

Catherine

不滿：設施服務
於 2023 年 4 月住了 3 晚
Naz 於 2023年5月19日的回應
thank you for your review and staying with us

8/10 不錯

Rhonda

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to find and check in.
於 2023 年 4 月住了 1 晚
Naz 於 2023年5月11日的回應
thank you for staying with us Naz Ali

8/10 不錯

Murray

於 2023 年 4 月住了 4 晚
naz 於 2023年5月19日的回應
thank you for staying with us

8/10 不錯

Patricia

讚好：整潔度
於 2023 年 3 月住了 1 晚
Naz 於 2023年5月19日的回應
thank you for staying with us

8/10 不錯

Mike (Innisfail)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Room was clean, comfortable. The building is definitely starting to show its age. Needs some updating and renovating.
於 2023 年 3 月住了 1 晚
Naz 於 2023年5月11日的回應
thank you for staying with us Naz Ali

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I received what I expected, a place to rest for the night.
於 2023 年 3 月住了 1 晚
Naz 於 2023年5月11日的回應
thank you for staying with us Naz Ali

6/10 一般

Brian

讚好：整潔度和住宿狀況
不滿：職員與服務
It was ok for a small town stay. Only issue was there were no staff on premises in the morning when I had an issue. Took an hour to get some on the phone to help me.
於 2023 年 3 月住了 1 晚

6/10 一般

Megan

家人同遊, 伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Property seemed really understaffed. Only one man at the front desk who wasn’t there most of the time. Bedrooms were very underwhelming and cold. But it was clean.
於 2023 年 3 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚

8/10 不錯

Dennis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We booked into the Wilshire Inn while attending a wedding in the local area. Though the hotel offers few amenities we found it comfortable, fresh and clean. The staff were friendly and prompt with their assistance. The luggage carts pneumatic tires could have used a little more air and the continental breakfast was light on choice. A yogurt choice and perhaps more juice offerings than orange juice (apple, grapefruit or cranberry). Additionally free wifi access from our room (third floor south east corner) was spotty at best.
於 2017 年 7 月住了 2 晚

8/10 不錯

Shelby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 3 晚

6/10 一般

Deb (Edmonton)

讚好：整潔度、住宿狀況和客房舒適度
Decent Hotel for a short stayover
The hotel & room was clean. The room rate included breakfast & prior stays had provided a much better breakfast. We only had the choice of toast or dry cereal. No other options. This was disappointing.
於 2017 年 6 月住了 1 晚

10/10 優異

LOREE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
NICE LARGE HOTEL IN SMALL TOWN
VERY NICE HOTEL CLEAN ROOMS, FREE BREAKFAST, FRIENDLY STAFF, NICE LARGE HOTEL FOR THIS SMALL TOWN OF CLARESHOLM.
於 2017 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Motel in Country Setting
The motel was nice for a small town. Unfortunately, I do not think they get enough customers to stay in business. The staff is very helpful and friendly!
於 2017 年 6 月住了 1 晚

10/10 優異

Kerry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean , courteous staff, helpful
於 2017 年 6 月住了 1 晚

8/10 不錯

Lijian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Internet too slow and breakfast not good.
於 2017 年 6 月住了 1 晚

6/10 一般

Richard

讚好：整潔度、職員與服務和住宿狀況
It was a fairly new hotel. Our room was on the side closest to the #2 highway so we had a lot of traffic noise. The towels were small and thin. The breakfast was your bare minimum. The staff was friendly.

8/10 不錯

Jim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Probably your best bet in area. Clean & comfy
Unit was small. Breakfast was cereal and toast but sufficient. Staff friendly and helpful.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
Easy to get to, close to my event, staff were great, clean and comfortabke. Enjoyed my stay.