My stay at Regency Inn was pleasant. Hospitality was excellent. The room was essential and clean, plus the bed was comfortable. Staff were wonderful and attentive. I would recommend and will be back soon!
Renzo
於 2024 年 4 月住了 1 晚
4/10 欠佳
Gabby
伴侶同遊
2023年12月5日
不滿:職員與服務、設施服務和住宿狀況
The hotel was very quiet. The location by the lake was beautiful. But when had first arrived he couldn't find our reservation. When we had got to our room I took a look around the room and saw hair in the bathtub there was mold in the ice trays in the freezer along with a very wet freezer . They don't have sheets on the bed it was just flat sheets covering the mattress. We didn't get room service the entire time we were there. We definitely won't be staying at this location again.
Gabby
於 2023 年 11 月住了 3 晚
2/10 很差
Randy
2023年11月2日
不滿:職員與服務和設施服務
The biggest problem was the “check in” at the hotel was horrible. They claimed not to have my Expedia reservation information. I showed the clerk my reservation email and he demanded I pay him. I explained I already paid through Expedia and showed him the email that reflected the details. He refused to check me in and did nothing to try to verify the information. I had to call Expedia and after 20 minutes of talking to a representative I was told I would need to be transferred to another department. And of course the call was disconnected. Did I receive a call back even after I had verified my call back number - no I did not receive a call back. So I had to call Expedia again and verify all my information, then I was transferred to the other department, and after 1 hour total I was able to check in and get my room key. It was terrible on both the hotel clerk’s behalf and also Expedia (who according to the clerk hadn’t sent over the reservation information. Honestly it was by far my worst experience checking into a hotel and I have stayed at several hundreds of hotels/motels.
Randy
於 2023 年 11 月住了 1 晚
8/10 不錯
Peter
商務旅客
2023年10月17日
讚好:整潔度、職員與服務和設施服務
Bed was very comfortable
Peter
6/10 一般
Bruce
2023年10月8日
Bruce
於 2023 年 10 月住了 1 晚
6/10 一般
Brian
2023年10月4日
Brian
於 2023 年 10 月住了 1 晚
4/10 欠佳
Brandon
2023年9月20日
不滿:職員與服務和住宿狀況
Brandon
於 2023 年 9 月住了 1 晚
4/10 欠佳
Paula
2023年8月21日
讚好:職員與服務
you can hear mice in between the wall chewing wood or wires