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克里夫蘭機場溫德姆旅遊酒店的評價

2 out of 5
克里夫蘭機場溫德姆旅遊酒店
14043 Brookpark Road, Brook Park, OH

評價

5.0
10 分評分，優異；884 則評價中有 87 則" "
8 分評分，不錯；884 則評價中有 122 則" "
6 分評分，一般；884 則評價中有 169 則" "
4 分評分，欠佳；884 則評價中有 195 則" "
2 分評分，很差；884 則評價中有 311 則" "

5.2/10 

整潔度

5.6/10 

職員與服務

4.2/10 

設施服務

4.4/10 

住宿狀況

4.2/10 

環保程度

評價

2/10 很差

Sharon

不滿：整潔度、職員與服務和住宿狀況
The parking lot had several people standing around cars and people yelling off the balcony's. I did not feel safe in the parking lot so I left and had to stay somewhere else, I never even got out of the car to even check in. Balconies had concrete broken off from the parking lot view and they did not look safe either. It would be great to be refunded for the stay that I was unable to use do to the unsafe area
於 2024 年 5 月住了 2 晚

4/10 欠佳

Samuel

不滿：整潔度和設施服務
Never changed sheets I had to go get cleans towels myself and the shower head was weak and the fire alarm went off while I was in the shower great customer service at the desk
於 2024 年 4 月住了 3 晚

2/10 很差

Misty

於 2024 年 4 月住了 1 晚

6/10 一般

Gregory

於 2024 年 4 月住了 1 晚

2/10 很差

lisa

不滿：整潔度和住宿狀況
Don’t go there!
於 2024 年 4 月住了 2 晚

8/10 不錯

Oleg

讚好：職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Veronica

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is very good
於 2024 年 4 月住了 1 晚

10/10 優異

Veronica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is very good
於 2024 年 3 月住了 1 晚

6/10 一般

Tristan

Decent hotel, not great but will do for a cheap stay. The bed is the WORST thing I’ve ever slept on though.
於 2024 年 4 月住了 1 晚

8/10 不錯

ADRIAN

於 2024 年 4 月住了 3 晚

2/10 很差

Alice

讚好：職員與服務
不滿：整潔度
於 2024 年 4 月住了 1 晚

4/10 欠佳

Carrie

不滿：整潔度
於 2024 年 4 月住了 1 晚

4/10 欠佳

Jessica

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Victor

讚好：整潔度、職員與服務和住宿狀況
I like the balcony
於 2024 年 4 月住了 1 晚

10/10 優異

Bradley

讚好：整潔度
於 2024 年 3 月住了 1 晚

2/10 很差

Jonathon

不滿：整潔度、職員與服務和住宿狀況
The whole experience was awful the check in process took 2: hours due to miss communicating with the online booking agency had to get refunded the refund the original booking fee so that don't go back to the bank for 3-5 business days then had to rebook the room so cost twice as much and took hours.
於 2024 年 2 月住了 1 晚

10/10 優異

Bradley

於 2024 年 2 月住了 1 晚

4/10 欠佳

Hubert

不滿：整潔度和職員與服務
於 2024 年 2 月住了 2 晚

6/10 一般

Jon (Highland)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
This property is in need of some serious work. Every wall had sloppy wallpaper patches that were peeling, there were small holes in some walls, the sink leaked, the counter in the bathroom was hanging on by a hair, wall outlets were not properly attached to the wall, the safety mat in the shower was glued down wallpaper, there were water stains on the ceiling, and the inside of the entry door was ggraffitied. The booking mentioned rollaway beds and adjoining rooms, but neither exist. We were told we couldn't leave until they inspected the room. Will not be going back. Having stayed at other Wyndham properties, this is by far the worst maintained I've stayed at, ever.
於 2024 年 2 月住了 2 晚

10/10 優異

Dusty

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

2/10 很差

Rudy

Terrible
於 2024 年 1 月住了 1 晚

10/10 優異

Veronica

讚好：整潔度、職員與服務和住宿狀況
Very good
於 2024 年 1 月住了 1 晚

2/10 很差

Mark

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

6/10 一般

Naomi

不滿：職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Kala

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Housekeeping was great and the front desk guy was very kind and pleasant would recommend going back!
於 2023 年 12 月住了 1 晚

2/10 很差

Gerald

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property should be condemned. It is not fit for human habitation. Dirty everywhere. Furniture all stained and filthy, likewise the floors. No hangars provided. Shockingly bad.
於 2023 年 12 月住了 1 晚

2/10 很差

Liza

不滿：整潔度、職員與服務和住宿狀況
mice in my room- disgusting.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Adam

商務旅客
不滿：設施服務
A $100 cash deposit was required to check in, card not accepted. This was not disclosed prior to entering the building.
於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

商務旅客
不滿：住宿狀況
Outside of deposit it was ok
Beware of the $100 cash deposit required. They also inspect the room before giving you your money back, which was different. So plan that in and to your trip itinerary
於 2023 年 12 月住了 1 晚

2/10 很差

Kurt

於 2023 年 12 月住了 1 晚

10/10 優異

Sean

讚好：整潔度、職員與服務和設施服務
I would definitely recommend this place. The price is right and everyone was nice.
於 2023 年 12 月住了 1 晚

6/10 一般

Trina

於 2023 年 12 月住了 1 晚

2/10 很差

Taylor

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

4/10 欠佳

tanya

多人同遊
不滿：職員與服務和住宿狀況
I always had v my room booked and they wouldn’t even let me check in til 3 pm and then wouldn’t even let me hold my bags there as I had to wait l like 7 hours
於 2023 年 12 月住了 1 晚

2/10 很差

Swarnjit

商務旅客
於 2023 年 11 月住了 1 晚

4/10 欠佳

MARYJO

不滿：職員與服務和住宿狀況
Front desk staff were awful in their customer service skills; rude, unpleasant and lazy. No welcoming attitude and cold responses. I stayed in 2 rooms, first room had no working tv. Both rooms had cigarette burns in their bedspreads!! The average, normal expectation of a microwave refrigerator were missing. I would discourage anyone from staying in this hotel. 🙁
於 2023 年 11 月住了 1 晚

4/10 欠佳

Wade A

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place is run down management is just trying to squeeze every penny out of it until the city condemns the building. No locks on the entry doors. Plumbing leaks. Vents and air return hasn't been cleaned in years. And fifty dollar cash deposit.
於 2023 年 11 月住了 1 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nasty hotel
Cold rooms Mold in rooms on the ceiling No fridge No microwaves Shower is nasty Water is cold
於 2023 年 11 月住了 3 晚

4/10 欠佳

Sasha

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Was not made aware upon booking that there was a $50 cash deposit for a smoking room, or $100 for a non smoking, even though I paid for a non smoking room online. Our room looked like it hasn't been cleaned in ages, there was a weird stain on the floor, the chair was stained and there were cigarette holes in the blanket. The ice machine also didn't work.
於 2023 年 11 月住了 1 晚

10/10 優異

Chris

於 2023 年 11 月住了 1 晚

6/10 一般

Bria

於 2023 年 11 月住了 2 晚

6/10 一般

Angel

家人同遊
讚好：職員與服務
Floor reek of smoke
於 2023 年 10 月住了 4 晚

2/10 很差

Taylor

不滿：整潔度
於 2023 年 10 月住了 2 晚

2/10 很差

sean

不滿：整潔度、職員與服務和住宿狀況
Property manager very rude. Told them that there were bugs in shower and on bed and they said “ok”. Worse stay ever.
於 2023 年 10 月住了 1 晚

10/10 優異

Jessie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚

8/10 不錯

Stephanie

於 2023 年 10 月住了 1 晚

2/10 很差

Brandi

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The front man was rude and short to me and another set of customers from the beginning. They gave me room 409 and the door didn't even shut or lock! Was able to get a different room. The building looked like it got shot up. They take $100 cash deposit to make sure people don't tear the rooms up but they're raggedy already, holes and dents n the walls burns in the lamp shades. They give u a microwave and fridge but you would have to move both units to another plug or unplug the tv or cable! I felt like I was in a drug house.only people I would refer to that place is my enemy!

8/10 不錯

Zsuzsanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

Douglas

於 2023 年 10 月住了 1 晚

6/10 一般

Evan

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
For what it was it was a place to stay. Def could use a refurbishing. The rooms looked newly upgraded or newer. They took carpet out replaced with laminate floor. The refrigerator in room vibrates on the floor all night which was kinda noisy.
於 2023 年 10 月住了 1 晚