"It took 50 minutes to check in, a long line, and not enough staff. When I was leaving, the elevators were full, so after 5 minutes I walked down with my luggage. I understand they had a big group, but if they are having one, they should be prepared."
"Room was big and comfortable. But it was dark, there was no desk, which helps for just even having a cup of coffee, not to mention working with a laptop, and there was no bar to grab on to in the shower which was very slippery"
"Had a fantastic stay here, wonderful welcome from Brian on the front desk, and also a complimentary upgrade to a suite which was a very nice surprise.
All the staff were great and the hotel is lovely. Enjoyed the gym and the indoor pool area. Good location to explore lovely Saratoga Springs for our short stopover on the way to NYC."
"Let me just say this property is Excellently run. They are courteous, prompt, accommodating and friendly. The facility was clean, stocked and the housekeeping staff was AMAZING. They also were friendly and accommodating. Will definitely use this Hotel again if I am in the area. And will refer as well. Great Choice!
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