書桌、手提電腦工作空間、熨斗/熨衫板、摺床/加床 (收費)

格林卡斯爾南克洛弗代爾紅屋頂酒店的評價

2 out of 5

評價

8.2

很好

10 分評分,優異;1000 則評價中有 394 則" "
8 分評分,不錯;1000 則評價中有 390 則" "
6 分評分,一般;1000 則評價中有 124 則" "
4 分評分,欠佳;1000 則評價中有 63 則" "
2 分評分,很差;1000 則評價中有 29 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Nathan

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is convenient.
於 2024 年 4 月住了 1 晚
Carla RediResponse Specialist 於 2024年5月2日的回應
Dear Nathan,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greencastle South – Cloverdale. I am glad to read that you were pleased with the convenience of our property, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 不錯

James

Really nice yard for pets.
於 2024 年 4 月住了 1 晚
Carla RediResponse Specialist 於 2024年5月2日的回應
Dear James,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greencastle South – Cloverdale. I am glad to see that you were pleased with the yard space at our property as you mentioned that it was really nice for pets. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 不錯

Garry

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We have stayed there several times now. Pet friendly hotel, staff is very friendly and helpful. Only negative is they need to upgrade the pillows !
於 2024 年 4 月住了 1 晚
Dannielle Rediresponse Specialist 於 2024年4月18日的回應
Dear Garry,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. We are happy that the staff were friendly and you were pleased with the pet stay free policy. Your comment in regards to the pillows, will be taken into consideration to make changes to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

8/10 不錯

Meloney

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was fine, nothing special. They hiked the price for sunday to monday morning x3 than normal rate. We will def not be back.not much open in the area either. Small town.
於 2024 年 4 月住了 1 晚
Recordo, Rediresponse Specialist 於 2024年4月12日的回應
Hey Meloney,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Greencastle South – Cloverdale. I'm happy you were ok with our rooms, however, you stated our prices were too high and the area wasn't convenient enough. Please know that our prices are set based on the competitiveness of the market. Red Roof was hoping your stay with us would have been ideal so we could win you over. However, we wish you the best in your future travels. Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 優異

Bianca

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice and simple place
LaTunde RediResponse Specialist 於 2024年4月8日的回應
Dear Bianca,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At red Roof, we are happy to know that you found us to be a nice and simple place. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 優異

Dwayne E. (Lebanon)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great value
於 2024 年 3 月住了 1 晚
Oshane RediResponse Specialist 於 2024年4月1日的回應
Dear Dwayne, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE regarding the great value. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 優異

Scotty

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The place is unique because of the surroundings. Well off of the interstate there is a corn field behind it. I’ve seen deer, turkeys and geese. The property is well maintained, clean and very comfortable rooms.
於 2024 年 3 月住了 1 晚
LaTunde RediResponse Specialist 於 2024年3月29日的回應
Dear Scotty,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the property is well maintained, the rooms was very comfortable and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 優異

Carren

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent!
於 2024 年 3 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2024年3月25日的回應
Dear Carren,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. I was happy to read you had an excellent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

8/10 不錯

Lindy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to riding arena.
於 2024 年 3 月住了 2 晚
LaTunde RediResponse Specialist 於 2024年3月24日的回應
Dear Lindy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. I'm so glad we earned your 4/5 score. At Red Roof we are happy to read that you were pleased with our very close proximity to the riding arena. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 優異

Justine

讚好:整潔度、職員與服務和住宿狀況
Always a great stay
於 2024 年 3 月住了 2 晚
Gabrielle RediResponse Specialis 於 2024年3月22日的回應
Thank you for taking a moment to leave a review, Justine. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. I am thrilled that you had a great stay at our hotel. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was as advertised. Clean and affordable.
於 2024 年 3 月住了 2 晚
Carla RediResponse Specialist 於 2024年3月9日的回應
Dear Michael,Thank you for taking the time to tell us about your experience at the Red Roof Inn Greencastle South – Cloverdale. At Red Roof, we are delighted to read that you were pleased with the cleanliness of our hotel and the value to price ratio. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 很差

Debora

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
how this hotel has good ratings is beyond me. no staff around, check in via some kiosk with a guy that has marbles in his mouth. doors open 24/7 so anyone can come in. smells terrible, sink tap in room wobbles, hair whiskers on our sink, toilet paper so thin you’d need a roll to get the job done. a/c so loud we had to turn it off, you can hear door slamming, toilets flushing in other room. didn’t feel safe at all. don’t stay here!!
於 2024 年 2 月住了 1 晚
Dannielle Rediresponse Specialist 於 2024年2月24日的回應
Dear Debora,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the property being opened to anyone, foul odor, unclean bathroom, loud noise and the other issues mentioned. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. Have a great day.Sincerely,Red Roof Management

10/10 優異

Jack

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Chevanese RediResponse Specialist 於 2024年1月17日的回應
Thank you for your positive rating, Jack, following your stay at the Red Roof Inn Greencastle South – Cloverdale. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 優異

Richard

家人同遊
讚好:職員與服務、設施服務和住宿狀況
everything was clean
於 2024 年 1 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年1月15日的回應
Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. I am thrilled that everything was clean during your visit with us. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good value
Really nice room for the price. No breakfast
於 2024 年 1 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年1月11日的回應
Hi Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greencastle South – Cloverdale. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

10/10 優異

Deborah

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Value!
This was an excellent hotel for a stop over while traveling. The condition of this hotel was excellent and a great value.
於 2024 年 1 月住了 1 晚
Oniel Rediresponse Specialist 於 2024年1月10日的回應
Hi Deborah,Thank you for taking the time to write a review of your stay at the Red Roof Inn Greencastle South – Cloverdale. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our hotel's prices. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

10/10 優異

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年12月31日的回應
Hello Brian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 優異

Kimberly

於 2023 年 12 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年1月19日的回應
Thank you for taking a moment to leave a review, Kimberly. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 不錯

Karen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Was surprised to find that their idea of a supply of Kleenex in the room was 1 pack of pocket Kleenex. My son has 2 nasal sprays to do twice daily and had to bring our Kleenex from car for the 2nd day. Most hotels have boxes.
於 2023 年 12 月住了 2 晚
Gabrielle RediResponse Specialist 於 2023年12月27日的回應
Thank you for taking a moment to leave a review, Karen. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 8/10 score following your stay. However, you indicated that 1 pack of pocket Kleenex was not enough for you during your visit with us. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Red Roof Management

10/10 優異

Brent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Front Desk Staff 於 2024年2月4日的回應
Thank you so much for your response. We appreciate your business and wish you luck in all your future travels

10/10 優異

Denise

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Oshane RediResponse Specialist 於 2023年12月13日的回應
Hello Denise, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 優異

KAREN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
VERY NICE HOTEL & PERSONNEL
We felt very welcome upon entering the hotel. The person at the front desk was very personable, smiling and most helpful!!! She seemed to really like her job! She was fun to be around. Our room was very clean, inviting and bright and cheery!
於 2023 年 12 月住了 2 晚
Oshane RediResponse Specialist 於 2023年12月12日的回應
Dear Karen,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE regarding the awesome staff and clean room. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof ManagementRediResponse Specialist

8/10 不錯

janice

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Great spot for the night. Easy on off. Comfortable bed.
於 2023 年 12 月住了 1 晚
Oshane RediResponse Specialist 於 2023年12月10日的回應
Dear Janice,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE regarding the convenience and comfortable room. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 不錯

Heather

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
No lobby personnel at check in
Arrived on a Wednesday and no employee personnel around. Had to use a kiosk to check into room. Next 2 days had to keep using kiosk to replace room keys because they wouldnt continue to open room door. Very uncomfortable feeling to have no one around. Cleanliness of room was good. But Did not like feeling of staying in a hotel when anyone could just walk into the building and no one is there. Friday-Sunday they had someone working at front desk
於 2023 年 11 月住了 5 晚
Devorine RediResponse Specialist 於 2023年12月9日的回應
Hello Heather, Thank you sharing your thoughts with us following your visit with us here at Red Roof Inn Greencastle South – Cloverdale. You indicated that there was no one around to check you in or to assist with the challenges you had with your room key. Please allow me to express our sincerest apologies for how these concerns impacted your over all experience. Despite the issues you had though I am really happy to hear that you were pleased with the cleanliness of our room. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was great
於 2023 年 12 月住了 1 晚
Devorine RediResponse Specialist 於 2023年12月7日的回應
Dear Valued Guest!Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your experience was great. Positive feedback like yours, is always an encouragement to our Red Roof staff as we strive to continuously improve the quality of our guest experience. Please know that we value you as our guest and appreciate your business.Thank you for choosing Red Roof Inn Greencastle South – Cloverdale. We hope to see you again soon.Very truly yours,Devorine Red Roof ManagementRediResponse Specialist

8/10 不錯

Amy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean and quiet and style affordable for a simple one night stay. Gal at desk was very friendly checking in as well. That's a hard find sometimes these days!
於 2023 年 11 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2023年11月29日的回應
Thank you so much for your positive feedback after your great experience with us at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE which prompted your almost perfect scoring. You highlighted your room was clean, quiet and affordable for your nights stay. You also mention our staff was very friendly. Our primary goal at Red Roof seeks to provide service and accommodation at the best value and it was a delight to know we achieved that with you. Know you are a valued guest and we appreciated your business with us.Thank you again for the positive remarks Amy.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

8/10 不錯

Michael

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
One of the nicer RedRoof Inns that we've been to.
於 2023 年 11 月住了 1 晚
Tianna RediResponse Specialist 於 2023年11月23日的回應
Dear Michael, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Greencastle South – Cloverdale. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna Red Roof Management RediResponse Specialist

10/10 優異

Bunny

讚好:整潔度和設施服務
Convenient location and friendly staff
於 2023 年 11 月住了 1 晚
Tianna RediResponse Specialist 於 2023年11月21日的回應
Hello Bunny,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Greencastle South – Cloverdale. It is so rewarding to read that you enjoyed the convenience of our location and the hospitality of our staff. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 不錯

Linda

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lobby odor
Odor in lobby, maybe cleaning product.
於 2023 年 11 月住了 1 晚
Tianna RediResponse Specialist 於 2023年11月21日的回應
Dear Linda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Greencastle South – Cloverdale. I sincerely apologize that the odor of the lobby hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff was friendly. Hotel was good for one this price. Clean overall other than tub.
於 2023 年 11 月住了 1 晚
Tianna RediResponse Specialist 於 2023年11月20日的回應
Hello Valued Guest, Thank you for taking a moment to share your comments about your recent visit to Red Roof Inn Greencastle South – Cloverdale. It is so rewarding to read that you enjoyed the affordability of our location and the friendliness of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved this with your visit. However, I do apologize that the tub did not meet your fullest expectations. Please know that Red Roof values you as our guest and appreciates your business. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nicely updated and clean
Only needed a single night for road trip and picked this because ratings looked okay and rate was great. Doesnt look like much on outside. But everything else was great. Nicely updated room, clean; very comfortable beds w/ nice linens. Easy parking, in/out. Additional benefit-isat far end of commercial area so no hwy noise, but still quick and easy access. This was a great find for $70.
於 2023 年 11 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年11月17日的回應
Thank you for taking a moment to leave a review, Amy. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 10/10 score following your stay. I am thrilled to read that everything was great throughout your stay. Your appreciation of our comfortable bed, cleanliness and the other highlights are valued by us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 優異

Claudia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place so nice and clean. The staff was great. I would stay there anytime before any other hotels. Thank you for the wonderful stay.
於 2023 年 11 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年11月17日的回應
Thank you for taking a moment to leave a review, Claudia. The staff and I at the Red Roof Inn Greencastle South – Cloverdale appreciate your 5/5 score following your stay. I am thrilled that our cleanliness, great staff and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 一般

Kimberly

於 2023 年 11 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年11月13日的回應
Thank you for taking a moment to leave a review, Kimberly. The staff and I at the Red Roof Inn Greencastle South – Cloverdale were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 很差

Melissa

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The sheets were not changes and dirty when we arrived. I called to clean ones and had to change my own bed. the sheets that were given to me were clean but STAINED! Awful on every level. Will NEVER stay at a Red Roof Inn again and will spread the word for sure!
於 2023 年 11 月住了 2 晚
Tianna RediResponse Specialist 於 2023年11月19日的回應
Dear Melissa,Thank you for taking the time to tell us about your stay at the Red Roof Inn Greencastle South – Cloverdale. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, the stained sheets and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

8/10 不錯

Dave

於 2023 年 11 月住了 1 晚

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
++++++
Motel and our room was very clean.We were very happy about that.Check in was a little different hard to understand host thru the video check in.
於 2023 年 11 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年11月12日的回應
Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room and property. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 優異

Amy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Toni-Ann RediResponse Specialist 於 2023年11月10日的回應
Hello Amy,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 優異

Rick

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice room
Room was very nice and seemed to have been remodeled. The lady desk clerk was very friendly and helpful.
於 2023 年 11 月住了 3 晚
Toni-Ann RediResponse Specialist 於 2023年11月10日的回應
Hello Rick,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn. We are elated to see that our rooms and the renovated feel, alongside or friendly front desk personnel were the highlights of your stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide you a more comfortable stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 優異

Megan

於 2023 年 11 月住了 2 晚
Kerry-Lee RediResponse Specialist 於 2023年11月29日的回應
Hello Megan, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON SOUTH. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 一般

Robert

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2023 年 11 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年11月9日的回應
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

6/10 一般

Richelle

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年11月9日的回應
Hello Richelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 優異

jennie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年11月9日的回應
Hello Jennie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 優異

deb

於 2023 年 10 月住了 1 晚
Devorine Red Roof Management 於 2023年11月25日的回應
Thank you for your positive rating, Deb. It's great to see you enjoyed your stay at Red Roof Inn Greencastle South – Cloverdale, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, we ask that you consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

10/10 優異

Jenny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, comfortable and spacious room.
於 2023 年 10 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年11月9日的回應
Dear Jenny,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It’s great to hear that you found our rooms to be very clean, comfortable and spacious. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 不錯

Norman

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The room was very clean.
於 2023 年 10 月住了 2 晚
Antonio,RediResponse Specialist 於 2023年11月9日的回應
Dear Norman,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It’s great to hear that you found our rooms to be very clean. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 優異

Karla

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 10 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年11月9日的回應
Dear Karla,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN GREENCASTLE SOUTH - CLOVERDALE. It’s great to hear that you found our staff to be very friendly. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年10月30日的回應
Hello Valued Guest,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年10月30日的回應
Hello Michael,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

6/10 一般

Sheila

於 2023 年 10 月住了 2 晚
Toni-Ann RediResponse Specialist 於 2023年10月30日的回應
Hello Sheila,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist