「Wyndham has to get the elevator under control, I had to change rooms so my parents could be on the ground floor..the room switch offered less room for my older parents」
「We booked online and then stopped at the desk to get our rooms. Even though I called ahead and asked for early check-in, she said that I was an hour and a half early. When we went to our room, we couldn’t get the door open with either key. I went back to the front desk and she instructed me to pull the door and lift up, so after several attempts, we were able to get the door open. The rooms smelled very musky, there was a spider in the sink and bugs on the bathroom floor. When I went back to...