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Hôtel Quai des Pontis

3.0 star property
A riverside retreat where travelers can play arcade games, relax in a sun-drenched garden, and enjoy the peaceful waterfront setting

Choose dates to view prices

Hôtel Quai des Pontis sits right on the riverfront, creating a perfect spot for both relaxation and entertainment. Guests can soak up sunshine in the garden, sip drinks at the bar, or enjoy the arcade/game room. Previous visitors consistently praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$823
HK$1,018 total
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Twin Room, Garden View

A hotel room with a bed, bedside lamps, a round mirror, a desk with a chair, and a window with curtains.

Comfort Twin Room, Garden View

  • Park view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, River View

A hotel room with a large bed, two matching blue pillows, a nightstand with a lamp, and a wall-mounted light fixture.

Family Room, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 269 sq ft
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Cabin (for 4)

A bedroom with a bed, a shelf with books, a window with curtains, and a ladder.

Cabin (for 4)

  • River view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (Quadruple Lodge Garden View)

A modern bedroom with a bed, a grey sofa, a small round table, and a large abstract painting on the wall.

Apartment (Quadruple Lodge Garden View)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room River View

A wooden cabin bedroom with a large bed, a nightstand, a lamp, and a view through a sliding glass door.

Room River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Suite Garden View

A bedroom with a bed, a chair, a nightstand, a wall art piece, and a window.

Quadruple Suite Garden View

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Garden View

A hotel room with a bed, a sofa, a table, a TV, and a window with curtains.

Double Room, Garden View

  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room With Private Terrace

A wooden cabin bedroom with a bed, a desk, and a television.

Double Room With Private Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace, Garden View

A modern bedroom with a large bed, a unique ceiling light, and a mirror.

Suite, Terrace, Garden View

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Quadruple Room Garden View)

A modern bedroom with a bed, a grey sofa, a small round table, and a large abstract painting on the wall.

Room (Quadruple Room Garden View)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a bed, a desk, and a chair. There is a window with a view of greenery outside.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Cabin

A cozy room with a bed, a desk, and a chair. There is a window, a door leading to an outdoor area, and a shelf with plants.

Comfort Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a four-poster bed, a desk with a chair, a small refrigerator, and a round table.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre Duplex

A bedroom with a bed, a desk, and a large window with curtains.

Chambre Duplex

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi
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About the area

Located in Cognac, Hôtel Quai des Pontis is near the airport and on the riverwalk. Museum of Art History and Cognac Museum of Arts are cultural highlights, and some of the area's landmarks include Château de Cognac and Birthplace of François Mitterrand. Looking to get your feet wet? Kayaking, canoeing and power boating adventures can be found near the property. Visit our Cognac travel guide
Map
16 rue des Pontis, Cognac, Charente, 16100

What's nearby

  • Château de Cognac
    3 min walk - 0.3 km
  • Cognac Public Garden
    5 min walk - 0.4 km
  • Hennessy Cognac Company
    6 min walk - 0.6 km
  • Cognac Museum of Arts
    8 min walk - 0.7 km
  • Martell
    11 min walk - 1.0 km

Getting around

  • Cognac Station
    6 min drive
  • Bordeaux (BOD-Merignac)
    91 min drive

Restaurants

  • Hennessy
    7 min walk
  • Restaurant La Belle Epoque
    12 min walk
  • L'Atelier Des Quais
    2 min walk
  • Shees Chicken
    13 min walk
  • La Scala
    4 min walk

About this property

Hôtel Quai des Pontis

  • Family-friendly hotel by the river
  • Consider a stay at Hôtel Quai des Pontis and take advantage of a terrace, a garden and a playground. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and a TV in reception
    • A table football, wedding services and bike tour information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Hôtel Quai des Pontis have thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, fridges and electric kettles

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The price is HK$812
HK$915 total
includes taxes & fees
4 Sept - 5 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 12.90 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Foosball table
  • Piano
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (90 centimetre high)
  • Hand-held showerhead
  • No lift
  • Roll-in shower (150 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (87 centimetre high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 floor
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Quai des Pontis have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Hôtel Quai des Pontis?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Hôtel Quai des Pontis on 4 Sept 2026 start from HK$823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Quai des Pontis pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hôtel Quai des Pontis?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hôtel Quai des Pontis?

Check-in start time: 4:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Quai des Pontis?

Checkout is at 11:30 AM.

Where is Hôtel Quai des Pontis located?

This family-friendly Cognac hotel is located on the riverwalk, within a 10-minute walk of Château de Cognac, Cognac Public Garden and Francois Ier Park. Museum of Art History and Cognac Museum of Arts are also within 10 minutes. Cognac Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Quai des Pontis Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 214 out of 334 reviews
Rating 8 - Good. 101 out of 334 reviews
Rating 6 - Okay. 15 out of 334 reviews
Rating 4 - Poor. 1 out of 334 reviews
Rating 2 - Terrible. 3 out of 334 reviews

Reviews

Verified review

8/10 Good

Mrs L

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and perfect situation for visiting Cognac with our dogs
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A secure and quiet lodging within easy walking to the old town area and garden.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, easy check in with friendly, professional staff.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful and tranquil stay

Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

This is a great hotel with a wonderful multi-lingual staff who were invariably cheerful and friendly. The hotel is in a great location for walking everywhere in Cognac including several cognac producers. Highly recommend the tour of Hennessy.
From the bridge looking upriver
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop for cyclists

arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities
Staff were welcoming, lovely hotel grounds and nice ambience. Free parking behind secure gates was a bonus and plenty of bays. Breakfast choices was a let down for the cost. Room opened onto small wooden terrace to garden area so nice to have choice to sit outside with some privacy. Room itself okay in size but quiet dated colour scheme and decor. Would of liked extra pillows and top bedsheet as the aircon worked but stopped with an error code so was bit warm with quilt. Liked that it did have a small fridge and coffee machine in the room.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice and fresh. Veey kind staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good beds no noice, great reastaurants close by
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place! Lovely helpful staff, beautiful setting, comfortable room and a great breakfast. Would stay here again 100%
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cognac stay

Great hotel and a really nice experience to visit Cognac
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En route to the south

What a find. Absolutely charming hotel and very friendly
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s usually a great hotel and this was just a terrible experience. The place flooded. Our room was not ava
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel, in every way.

Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Gideon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Perfect location

Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour un court séjour à Cognac. Très près de quelques restos et proncipaux lieux à visiter. Chambre honnete et staff très serviable. Je recommande
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon sejour
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
La chambre est fantastique, on ne voudrait pas la quitter tellement il y a du confort
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

JEREMIE

Liked: Cleanliness, staff & service, amenities
Toujours au top! Cadre magnifique, personnel très agréable, petit déjeuner de grande qualité.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Eric

Hôtel fermé nous sommes arrivés devant un hôtel qui est fermé pour la semaine !!!!! Comment se fait il que la réservation a été prise en compte alors que l'établissement est fermé ? Nous avons dû trouver une autre solution d'hébergement : situation compliquée et fort désagréable au vue de la soirée de réveillon
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

emmanuelle

Liked: Cleanliness, staff & service, amenities
La chambre qui était dans une roulotte. Il y avait tout le confort nécessaire
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities
Lieu dans un cadre exceptionnel à quelques centaines de mètres du centre ville. Très belles chambres spacieuses et design. Nous reviendrons !
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

veronique

Liked: Staff & service
Disliked: Cleanliness
Ce n'est pas exceptionnel comme j'ai pu le lire sur le site, la chambre double que j'ai eu n'avait rien à voir avec les photos sur le site ! Une chambre vieillissante, murs abimés, les portes (placard et séparation wc) ne ferment pas et la chasse d'eau de la cuvette des toilettes fuyait à notre arrivée. J'ai été déçue, je m'attendais à avoir une chambre plus luxueuse pour 110 € !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização próximo ao rio e ao centro histórico de Cognac! O hotel tem uma estrutura fantástica! Atendimento e instalações excelentes!
Stayed 1 night in Oct 2025