Cold Lake Cold Lake Energy Centre Hotels

"The front desk staff are very unpleasant. I booked and paid for my room through the app which is use whenever I travel. While checking in I was asked to leave a $250 deposit. Ok sure. Upon checking out the front desk clerk said I had to wait too check out and then she went to my room to make sure there was no damages. She said they do that too everyone. I’m like ok you go to the room and inspect each and every time someone checks out, unlikely as an Indigenous woman I was likely stereotyped. I did not damage the room, I visited a friend in the area, I came back to my room and slept and then had a shower before I left. So I had too leave this review "

"The hotel hallways could be cleaner but the pool is huge and they also have a dry sauna and large hot tub. Room was clean and comfy. Staff were very kind. "

"Nice and quite but some amenities needs attention Tv needs channels and shower head make noise And hard to turn on and off "

"Rooms nicely renovated, property still undergoing updates "

"Very helpful staff, clean room."

"Awesome breakfast and staff"

"Hotel was clean throughout. Friendly staff."

"Excellent continental breakfast at this location "

"Breakfast was great. Hotel staff very friendly Rooms great"