We requested a comforter at 10:00pm and the front desk told us that the housekeeping office was locked already and we cannot have an extra comforter because of that. As a result, we have to live through the cold night without an extra comforter
Xiaohan
2025 年 5 月入住 1 晚
8/10 还可以
Andy
2024 年 4 月 23 日
Andy
2024 年 4 月入住 1 晚
10/10 超赞
Changhao
2023 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Changhao
2023 年 12 月入住 1 晚
10/10 超赞
miao
2023 年 11 月 10 日
miao
2023 年 11 月入住 1 晚
10/10 超赞
BHUPENDRA
与家人及幼儿出行
2025 年 7 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
BHUPENDRA
2025 年 7 月入住 1 晚
6/10 一般
Pamela
与配偶出行, 商务旅客
2025 年 7 月 28 日
满意:清洁度、服务设施、住宿条件和设施
The hotel itself was fine. Some staff are rude and dismissive. Others like the housekeeping were friendly and always kind. There was a large group of what seemed like 150 that were disruptive and rude and the hotel did not uphold the quiet times. They would take over the elevators and you would have to wait 20 minutes at times to get to your room while stopping on nearly every floor. They were running through the halls and banging on doors, tearing apart the gym and leaving weights and exercise equipment everywhere. Very frustrating to have to clean a gym before wanting to work out. The food at the restaurant was always good, with prices being reasonable.
Pamela
2025 年 7 月入住 7 晚
8/10 还可以
Ariane
团体旅客, 商务旅客
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean and convenient. The staff was friendly and helpful. The only issue was the elevators. They kept breaking down.
Ariane
2025 年 7 月入住 5 晚
8/10 还可以
Joey
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ma
Joey
2025 年 6 月入住 2 晚
8/10 还可以
Brian
与家人出行
2025 年 7 月 24 日
满意:员工和服务,清洁度
Doesn't have a shuttle, relatively long walk to bus and long walk to metro stop.
Brian
2025 年 6 月入住 7 晚
4/10 很差
Darnise
与家人出行
2025 年 7 月 24 日
满意:员工和服务,清洁度
Overall, I enjoyed my stay. There was only one freezer in the lobby to get ice for all of the rooms. They ran out of ice and I was told no more ice would be available until the next day. I rated the area around the property unsafe because my car was stolen off of the hotel’s parking lot! Security patrol is needed.
Darnise
2025 年 7 月入住 1 晚
6/10 一般
Sarah
与家人出行
2025 年 7 月 22 日
满意:服务设施
Staff was friendly and quick to address our needs as our refrigerator didn’t work at first
Sarah
2025 年 7 月入住 3 晚
8/10 还可以
Cong
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Cong
2025 年 7 月入住 1 晚
6/10 一般
Stacey
与家人出行
2025 年 7 月 20 日
满意:清洁度
不满意:服务设施
Only one microwave for entire hotel. House keeping left no towels. Guest laundry was one machine with no where to sit and wait. The washer was broken. Only one elevator working.
Stacey
2025 年 7 月入住 5 晚
8/10 还可以
Robert
与家人及幼儿出行, 与家人出行
2025 年 7 月 20 日
Hotel seems clean and updated. I would definitely stay again. Only downside i found was that there is not a pool. My kids were pretty disappointed. Overall, its a good option to stay at.
Robert
2025 年 7 月入住 2 晚
6/10 一般
Rima
2025 年 7 月 19 日
满意:清洁度
Overall, a clean
Rima
2025 年 7 月入住 1 晚
2/10 糟糕
Amy
与家人出行
2025 年 7 月 19 日
不满意:员工和服务、服务设施、住宿条件和设施
I felt like I was in the hood. People were smoking weed. It was very loud. Staff was ok, but not customer service driven.
Amy
2025 年 6 月入住 2 晚
2/10 糟糕
Tatiana
与家人出行
2025 年 7 月 18 日
不满意:员工和服务、服务设施、住宿条件和设施
No remote in the room, I went to receptionist and she didn’t do anything about it, our evening was ruined, and checked out early the next morning
Tatiana
2025 年 7 月入住 1 晚
8/10 还可以
Shanee
与家人及幼儿出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
I didn’t like that 2 of the 3 elevators were out of service but the management and staff were very accommodating by letting guest use the service elevators.
Shanee
2025 年 7 月入住 2 晚
6/10 一般
Stacey,Lithonia
2025 年 7 月 16 日
满意:住宿条件和设施,清洁度
不满意:服务设施
One elevator for 16 floors is ridiculous! The air in our room would not turn off, even when moving it to 80 degrees.
Stacey
2025 年 7 月入住 2 晚
8/10 还可以
Kenneth
与家人出行
2025 年 7 月 15 日
满意:服务设施,清洁度
Nice hotel with great staff. We had an 8th floor room with three elevators. One always worked. One sometimes worked. One never worked. That is a problem with a sixteen story hotel. A lot of waiting.
Kenneth
2025 年 7 月入住 2 晚
2/10 糟糕
denise
2025 年 7 月 15 日
不满意:住宿条件和设施,清洁度
The property looked unattended: bathroom wash basin had no trap, God help if anyone accidentally dropped their toothbrush or anything for that matter, It would be gone. The fridge did not work. Although an ice bucket was in the room , there was no ice in the building. Elevators hardly worked and cleaning didn't seem to have high priority. And I was grossly overcharged and who I complained to was unable to help insisted that the daily rate I was charged was correct. Upon calling my financial institution to stop payment I was told that the company was by then putting through an adjustment.Was overcharged in excess of $1,000.00
denise
2025 年 7 月入住 4 晚
4/10 很差
Ashley C
与家人出行
2025 年 7 月 14 日
不满意:住宿条件和设施,服务设施
Unfortunately our stay was less than satisfactory. The elevators were broken and unreliable for our whole stay. We couldn't get enough towels for our room occupants due them not having enough. They promised to bring some up, they never came. The lamps in our room didn't work, the front desk associate said an engineer would be up, they also never showed up.
Ashley C
2025 年 7 月入住 3 晚
8/10 还可以
Natalie
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Only one elevator was working which was okay but there was a group of kids playing with the elevators so it made it very hard for guests to come and go. The concierge didnt seem to mind. A couple of little things in the room, there was a big stain on the carpet, the table leg was broken, fridge didnt work. Housekeeping woke me up at 7am trying to clean my room bless their hearts! It wasnt a bad stay by any means just constructive feedback on ways maybe they can improve!
Natalie
2025 年 7 月入住 3 晚
6/10 一般
Michelle
与配偶出行
2025 年 7 月 14 日
满意:员工和服务
The elevator weren't working good.
Michelle
2025 年 7 月入住 1 晚
8/10 还可以
Carla
与家人出行
2025 年 7 月 13 日
满意:住宿条件和设施,清洁度
Hotel was clean, front desk staff friendly & welcoming. Beds were very comfortable. Dining was pretty bad - food and service. Would stay again, but would plan on dining off site.