Collierville Collierville Town Square Hotels

"They did not include breakfast (despite the website saying they would). Instead we were told we had a kitchen and could make our own breakfast. There was an odd smell in the lobby and throughout our room. There were multiple parts of the room that had been damaged by previous guests. "

"Everything was exceptional aside from the elevator issues. Ended up using the stairs our entire stay due to the sudden drop "

"No shuttle, no breakfast..clean, nice looking, friendly, not an area to walk out and around the area, but the hotel was fine. ."

"Extremely professional and helpful staff. Very clean property. Relaxing indoor pool. "

"Yes"

"The staff was friendly and very nice. The room however was awful. The tile floor had not been properly adhered to the subfloor. The tiles were cracked in some place and in others would lift up as you walked on them. It sounded like you were walking on broken glass. The hand towel holder kept falling off every time you took a towel off. The light bulbs needed to be changed one was out and the other flickered. When we asked if we can change rooms we were told no due to it being full. "

"The hotel needs a lot of updates and general repairs to the rooms. It is in a convenient location, however, it is very close to train tracks with trains that can go by loudly a few times thru the night. The rooms open to the outside parking lot with stairs to the 2nd floor. The beds were comfortable and the continental breakfast was ok. If room improvements were made this may counter the issue with the trains going by so close to the hotel. "

"Parking is always avaliable. The hotel is near many restaurants as well as gas stations. Staff is always nice and helpful and our room is clean and smells good! We stay often and never have issues! "

"The room was VERY CLEAN. Amy (check-in) was EXTREMELY professional, very nice, and made my check-in smooth. I am normally hesitant about the beds, but everything in this room was SPOTLESS. I was even a little nervous at first because I saw a LOT of foreign workers, but Amy explained the situation and made me feel completely at peace about my stay. It was in an area that was near food and shopping. I would definitely have no problem staying there again."