The staff was very helpful, pleasant and friendly. The breakfast offered was good and there were a lot of choices. It would have been nice if the time for Saturday & Sunday were later than 9:30, since those are the days to take life a little easier.
We love that there are three different restaurants within walking distance from the hotel.
Easy access to the freeway and shopping.
Thomas
2025 年 7 月入住 4 晚
8/10 还可以
BetteAnn,Plano
2025 年 7 月 20 日
满意:住宿条件和设施
Room was ok. Somewhat dated.
BetteAnn
2025 年 7 月入住 1 晚
8/10 还可以
Mychel Lynn
与家人及幼儿出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Place is clean and quiet. The only downside is the breakfast meal, not enough food left shortly after 8AM, not even waffle😏 and there's more people coming for breakfast.
Mychel Lynn
2025 年 7 月入住 1 晚
4/10 很差
John
2025 年 7 月 16 日
The hotel is a quiet and generally clean spot to stay. However the carpet in the room I stayed needs changing and breakfast supplies ran out for several days while there.
John
2025 年 7 月入住 4 晚
8/10 还可以
Christy
与家人出行
2025 年 6 月 24 日
满意:服务设施,清洁度
Pool was closed. Air conditioning didn’t work but she moved us to a different room and was friendly and accommodating.
Christy
2025 年 6 月入住 1 晚
6/10 一般
Roderick
与家人出行, 商务旅客
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Hotel was nice and clean. But was not told pool was out of order till my kids wanted to swim and found out. If I would of known I would of booked somewhere else
Roderick
2025 年 6 月入住 1 晚
6/10 一般
Maria
2025 年 6 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
The only negative was that the tv cable wasn’t working and the breakfast was mediocre compared to other Fairfield hotels. For example there was no cream cheese for the bagels, no cereals, no eggs, and no sausages.
Maria
2025 年 6 月入住 1 晚
4/10 很差
robert,utica
商务旅客
2025 年 6 月 9 日
满意:员工和服务
不满意:服务设施
Arrived to a friendly desk person and was easily checked in. Soon found out the cable for TV was not working...for SEVERAL WEEKS!
Since the night before I stayed at the nearby Comfort Inn and all was great, was sadly disappointed. Asked several others who were staying at other nearby hotels and all had cable.
Understanding that cable does go out occasionally, cant understand how management would allow this to continue, literally for WEEKS. I also must say the maintenance and cleanliness was disappointing; not filthy but clearly lacking in daily upkeep. Also no daily housekeeping and no notice of that. Was I at a Fairfield? hmmmm.....
Overall, this was like being in a mediocre Motel 6, not a Marriott property. Clear that management simply doesn't care about return customers as I will never return.
robert
2025 年 6 月入住 3 晚
4/10 很差
Joshua
2025 年 6 月 7 日
不满意:住宿条件和设施
Joshua
2025 年 6 月入住 2 晚
8/10 还可以
Ashley
2025 年 5 月 30 日
Ashley
2025 年 5 月入住 2 晚
2/10 糟糕
Angela
2025 年 5 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
The room was musty and smelled terrible, dirty and mouse trap in room.
Angela
2025 年 5 月入住 2 晚
4/10 很差
Whitney
与家人及幼儿出行, 与家人出行, 团体旅客
2025 年 5 月 5 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Hotel staff were great when we arrived and checked out! Cheer the girls on for their dance competition.
The breakfast was normal hotel breakfast. Every thing was hot, the toaster needs a little upgrade didn’t work the best.
Here what I didn’t like. I was told 3 days before our arrival the pool was working when we arrived we was informed that it’s been closed for a while I had 3 disappointed kiddos. At check in we also was in formed the tvs weren’t working. The BIG thing that I hated was are deadbolt didn’t work and our door would barely latch shut. Which made things hard with a toddler thinking it’s a game to leave the room. This wasn’t in just our room it was at least 4 other rooms that we was in. Over all we loved the place just needed some room updates.
Whitney
2025 年 5 月入住 2 晚
10/10 超赞
Chelsea
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great place and location!!
Chelsea
2025 年 4 月入住 1 晚
8/10 还可以
Melchor
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good staff and clean hotel at Collinsville, I
Very good staff and clean hotel
Melchor
2025 年 4 月入住 1 晚
2/10 糟糕
Sophia
与家人出行, 商务旅客
2025 年 4 月 16 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Carpet was ripped and dirty. TV did not work. Pillows were very hard. Bed was overall uncomfortable. Lots of noise coming from other rooms even at late hours.
Sophia
2025 年 4 月入住 1 晚
10/10 超赞
Cereshia
2025 年 4 月 16 日
Cereshia
2025 年 1 月入住 1 晚
10/10 超赞
Judi
与家人出行, 团体旅客
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Judi
2025 年 4 月入住 1 晚
2/10 糟糕
Nikola
与家人及幼儿出行
2025 年 4 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel cancelled the reservation wirhout a phobe call, an hour before i arrived after a 5 hour drive. The absolute worst hotel experience in my life. Will not ever go with this hotel again.
Nikola
2025 年 4 月入住 1 晚
8/10 还可以
Ezra
2025 年 4 月 5 日
Ezra
2025 年 3 月入住 1 晚
10/10 超赞
Pamela
团体旅客
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to convention center.
Pamela
2025 年 3 月入住 2 晚
6/10 一般
Shelly
与配偶出行
2025 年 3 月 29 日
不满意:服务设施
This place has lots of potential but it had a smell the moment I walked in. The front desk clerk looked drained and her energy matched that of the entire place. The one sliding front door was partly off track. A box with a large screen tv and a luggage cart was loaded with odds and ends parked right in front of the front desk( it was still there when we left and came back 40 minutes later). The pool had a sign that it needed maintenance. The room on the third floor had cobwebs in two corners( at least the rest of the room was clean). The actual room door seemed to be missing part of the doorframe and you could see right to the hallway. I also noticed the elevator inspection paper was from a year ago. Thankfully I was able to sleep.
Shelly
2025 年 3 月入住 1 晚
10/10 超赞
Mark
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mark
2025 年 3 月入住 1 晚
10/10 超赞
Amy
与家人出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved this property for our stay in the St. Louis area. Close to dining options. Amie at the front desk provided excellent service at check in.
Amy
2025 年 3 月入住 1 晚
8/10 还可以
Shabazz
与家人及幼儿出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Nice, clean hotel. The breakfast was yummy but by 7:30am there was no more sausage and the juice options were minimal. Also when I checked in I asked for a cot or something similar and I was told that this location didn’t have them. The next day when I was leaving the hospitality staff had a room next to the elevator open and I could see a cot in that room. I feel that for the money that I spent on this room that the front desk attendant should have tried a bit harder to accommodate us. Also, I wish I would have known that the pool was closed for repairs.
Shabazz
2025 年 3 月入住 1 晚
10/10 超赞
Jennifer,Cuyahoga Falls
与配偶出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was particularly polite , cheerful and helpful. Breakfast buffet was well-appointed and tasty.