Collinsville Hotel with Pool

"The front desk staff was polite and helpful. The breakfast was better than average hotel complimentary breakfasts. The room was clean and didn't have any weird smell. "

"This was by far the worst Hampton Inn we have ever stayed at. I understand they were doing some upgrades but this place was a mess. There were no curtains on the windows so the lights from outside were bright all not. Not easy to sleep. The air-conditioning was not working well. The biggest shocker was the pet fee. I understand that this is normal practice but really $75.00! We checked in at 8 pm and out at 9 am. Our room rate was $148 and then another $75. We won't be staying at a Hampton Inn any time soon"

"Bugs in room"

"Staff was amazing. Breakfast had options."

"Old rooms and old bedding. Staff tried to give a double room when I booked a king room. Adequate parking. "

"The room was disgusting. We had reservations for 2 nights and did not stay the 2nd night. There was not much lighting as we had a late night arrival & we did not feel safe at all. The morning desk clerk said we could get a refund for the 2nd night, but we got the run around between Travelocity & the hotel manager (who was “authorized” to make refunds). Extremely disappointing and WOULD NOT recommend even if just passing through!"

"The room is very small. The handle on the toilet didn't work, we had to fix it twice. Ice machine didn't work. "

"Room was clean. Bed was conferdble, the door didn't want to shut all the way without slamming it, the lock latch was bent. The water in the bathroom sink had a steady stream wouldn't shut of. Thay do offer breakfast thats a plus.will stay again the staff is really nice."

"Nice community, hotel needs some TLC , tv did not work, and swimming pool was not in service . Clean room ,nice air conditioning, nice and helpful staff , Great breakfast ."