外觀

科羅拉多斯普林斯萬豪酒店的評價

4 out of 5
科羅拉多斯普林斯萬豪酒店
5580 Tech Center Dr., Colorado Springs, CO

評價

8.2

很好

10 分評分,優異;1000 則評價中有 500 則" "
8 分評分,不錯;1000 則評價中有 241 則" "
6 分評分,一般;1000 則評價中有 129 則" "
4 分評分,欠佳;1000 則評價中有 78 則" "
2 分評分,很差;1000 則評價中有 52 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Hui Cheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Very nice hotel and convenience location
於 2018 年 9 月住了 2 晚
Aubrey 於 2018年11月17日的回應
We are so glad that you enjoyed your stay, please come again and give us the opportunity to provide the same levels of service.

2/10 很差

Paul A

不滿:整潔度、職員與服務和住宿狀況
Horrible
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月23日的回應
We are surprised and disappointed to read your stay was amiss, Paul. We hope to learn more details as we are eager to improve any future visits and confident that we can restore your trust in our Brand. Thank you.

8/10 不錯

Cindy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great views of Pikes Peak but wasn’t aware of the parking charge per day which should have been included with my Expedia purchase
於 2024 年 3 月住了 4 晚
HotelMgmt 於 2024年4月4日的回應
Cindy, we are glad you could stay with us at Colorado Springs Marriott, but regret you missed those details when planning your trip. Those rates are shared on our third-party site for future reference. We hope you will still choose us in the future!

10/10 優異

Ashley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous views, nice staff.
於 2024 年 3 月住了 2 晚
Betty 於 2024年3月29日的回應
Thank you so much for staying with us

10/10 優異

Kris

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月25日的回應
Thank you for your five-stars, Kris. We look forward to your return and hope it's soon!

10/10 優異

Nicola

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and staff. Beautiful Mountain View. Looking forward to our next stay.
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月23日的回應
You are very kind, Nicola. We love that our gorgeous views of the mountains along with our warm hospitality won you over. All of us at Colorado Springs Marriott look forward to your next visit too!

10/10 優異

Amanda

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great room lobby and pool ! Also has a hot tub which alot of hotels dont anymore! Kind staff!
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月19日的回應
Thank you for your kind words, Amanda! We're thrilled to hear we exceeded your expectations with our welcoming service and terrific amenities. It will be our pleasure to welcome you back soon to the Colorado Springs Marriott!

8/10 不錯

Stella

於 2024 年 3 月住了 3 晚
Hotelmgmt 於 2024年4月3日的回應
We are delighted we made such a great impression on you! Thank you, Stella, and please visit again soon.

10/10 優異

SERGIO EDUARDO LAGOS

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel great breakfast awesome view to the mountains
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月21日的回應
Sergio, your generous compliments warm our hearts! We love sharing our breathtaking views with you as well as our beautiful location and top-notch features. We hope you will be choosing Colorado Springs Marriott again!

8/10 不錯

Anthony

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月1日的回應
Thank you for taking a moment to share your positive score, Anthony! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

2/10 很差

Morgan

伴侶同遊
讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
We havent been able to check in due to their computers being down.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月6日的回應
We're truly sorry to hear about the inconvenience you've encountered with checking in due to our computer system issues, Morgan. It's understandable how frustrating this must be, especially when you're looking forward to settling into your room. Your patience and understanding are greatly appreciated during this unexpected situation. We hope the remainder of your trip has been seamless and remember we are always here to help.

6/10 一般

Alfred

家人同遊
讚好:職員與服務
I didn’t like paying for parking and the room could’ve been cleaner the bed should’ve had better pillows
於 2024 年 2 月住了 2 晚
HotelMgmt 於 2024年3月6日的回應
Thank you, Alfred, for sharing your feedback. We're sorry to hear that the parking fees and the cleanliness of the room did not meet your expectations. Your comfort and satisfaction are very important to us, and we take your comments seriously as we strive to improve our guest experience. We will address these concerns with our team to ensure that our standards for cleanliness and comfort are consistently met. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations in every aspect.

8/10 不錯

Jane

All things considered this was a great experience. I was not happy with the surprise $10 day parking fee. Knowing upfront would have been better.
於 2024 年 2 月住了 6 晚
Hotelmgmt 於 2024年3月2日的回應
Thank you for sharing your review regarding your stay with us at Colorado Springs Marriott. We're pleased to hear that overall, you had a great experience. However, we regret any pertinent information was missed when planning your trip. We do share our parking rates under the amenities section of our third-party site so be sure to check there next time. We hope we will be able to earn that last star one day soon!

10/10 優異

Maxine

家人同遊
Very clean property and friendly staff.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月28日的回應
Ensuring a pristine and positive environment for you was a pleasure, Maxine. Thank you for sharing your compliments! We hope to host you again soon here at Colorado Springs Marriott.

4/10 欠佳

Xinyue

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月21日的回應
Ensuring a memorable experience for every guest is what we aim for, yet your rating reflects a shortfall. We sincerely hope you'll allow us to redeem ourselves with an unparalleled experience in the future.

8/10 不錯

Reyna (Colorado Springs)

讚好:職員與服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月16日的回應
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit, Reyna.

10/10 優異

Teresa

於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年3月20日的回應
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Teresa.

10/10 優異

Marcos

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2024 年 2 月住了 4 晚
HotelMgmt 於 2024年2月13日的回應
We are always happy to hear when our team leaves a terrific impression, Marcos, so thank you for sharing your thoughts! Hopefully, your travels bring you back to Colorado Springs Marriott in the future!

10/10 優異

Lesly Elizabeth

讚好:整潔度、職員與服務、設施服務和住宿狀況
An amazing experience
於 2024 年 2 月住了 3 晚
Hotelmgmt 於 2024年2月10日的回應
Lesly, you are too kind! We are pleased to provide our guests with five-star accommodations and hospitality here at Colorado Springs Marriott. We hope to be your top choice whenever you are in the area! Thank you!

10/10 優異

Joseph (Vancouver)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年2月2日的回應
Thank you for your top score! We look forward to your next stay with us, Joseph!

10/10 優異

Gabriel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff
於 2024 年 1 月住了 1 晚
HotelMgmt 於 2024年1月31日的回應
We are extremely proud to have the best team around and offer impeccable service here at Colorado Springs Marriott. Your praise for the crew is much appreciated and we hope we have enticed your return in the future, Gabriel!

10/10 優異

Austin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月30日的回應
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Austin.

10/10 優異

Lisa

家人同遊
讚好:設施服務
Beautiful views from the rooms a little outside of town and away from traffic and close to everything you’d want to do.
於 2024 年 1 月住了 4 晚
HotelMgmt 於 2024年1月19日的回應
Thank you for your review, Lisa. It's fantastic to hear that you enjoyed the beautiful views from our rooms here at Colorado Springs Marriott. We're also glad that our location provided a peaceful retreat from traffic, yet remained conveniently close to various attractions and activities. It sounds like our setting offered just the right balance for your stay. We look forward to welcoming you back in the future for another enjoyable experience.

10/10 優異

Gabriela

家人同遊, 商務旅客
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月13日的回應
Thank you, Gabriela, for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

6/10 一般

Bradley

多人同遊
讚好:住宿狀況和客房舒適度
不滿:整潔度
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月8日的回應
It's disappointing to learn that your time with us did not win you over completely, Bradley. We hope you'll give us the chance to impress you on a future visit.

8/10 不錯

Osvaldo

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月27日的回應
Your positive review means a lot to us, Osvaldo! We're looking forward to your next visit and the opportunity to enhance your experience with us even further.

8/10 不錯

LDT

於 2024 年 1 月住了 2 晚
Hotelmgmt 於 2024年1月8日的回應
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon!

8/10 不錯

Milos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have enjoyed our stay at Marriott. Breakfast buffet provided good variety for our family. Except leaking shower faucets in our room, there were no issues.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月9日的回應
Thank you for your positive praise, Milos. KNowing your mornings started perfectly with our delicious breakfast offerings is exciting. We hope you will continue to choose Colorado Springs Marriott in the future!

6/10 一般

Jeff

家人同遊
讚好:整潔度和設施服務
不滿:職員與服務
Unfriendly check in, clogged bathroom sink that wouldn't drain and super loud people in room next door so we didnt get much sleep.
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月9日的回應
We apologize for the unusual experience you had, Jeff. We take your feedback to heart and will be addressing these concerns with our team to have them resolved immediately. Please allow us a second chance to provide you with the comfortable and peaceful stay you deserve. Thank you.

10/10 優異

David (Barbourville)

讚好:整潔度、職員與服務和住宿狀況
Wonderful place to stay
於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2024年1月6日的回應
You are too kind, David! We loved reading your review and are thrilled your time at Colorado Springs Marriott was perfect! Please, join us again soon!

10/10 優異

Chadron

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2024年1月2日的回應
Thank you for honoring us with a perfect score, Chadron! We're excited for the opportunity to welcome you back soon.

8/10 不錯

Kirbi

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall really enjoyed our stay. Didn’t like the toilet paper, cheap and rough.
於 2023 年 12 月住了 2 晚
HotelMgmt 於 2024年1月3日的回應
It is wonderful your stay was pleasant overall but we are glad you highlighted any areas you would like to see enhanced. We will discuss this internally. Hopefully, your next trip will be worthy of another star or two!

10/10 優異

Mickey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2024年1月2日的回應
Thank you for taking a moment to leave us this five-star rating, Mickey. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 優異

kayla

於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2024年1月21日的回應
Thank you for your five-star rating, Kayla! We hope to be your preferred property whenever your travels bring you to the area!

6/10 一般

israel gutierrez

於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2024年1月16日的回應
Thank you for rating your stay, Israel. It would be our pleasure to welcome you back; we’re confident we can make a better impression should you choose our property again.

10/10 優異

Marcus

於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2023年12月18日的回應
Receiving your five-stars means a lot to us, Marcus! Thank you and we hope to see you again soon.

6/10 一般

John

於 2023 年 12 月住了 1 晚
HotelMgmt 於 2023年12月14日的回應
Appreciate you taking the time to leave a positive score! We look forward to welcoming you back on your next visit and aim to provide an even more remarkable experience.

6/10 一般

Shelah

於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月30日的回應
Thank you for rating your stay, Shelah. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.

8/10 不錯

William

讚好:整潔度
Thanks
於 2023 年 12 月住了 2 晚
HotelMgmt 於 2023年12月12日的回應
Thank you, William. We loved having you here at and hope you will be back at Colorado Springs Marriott soon!

6/10 一般

Karla

伴侶同遊, 商務旅客
讚好:職員與服務
Needs some love and a revamp.
於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2023年12月9日的回應
Karla, we're sorry to hear that our property wasn't quite what you'd hoped for. Your feedback is important to us, and we'll certainly consider areas for updates to enhance our guest experience. We hope you'll give us another opportunity to impress you in the future.

10/10 優異

Mark

讚好:整潔度和職員與服務
Carpet in the room was pretty damaged, otherwise a great stay.
於 2023 年 11 月住了 2 晚
HotelMgmt 於 2023年12月4日的回應
Thank you, Mark, for sharing your thoughts with us. We are glad your overall experience was wonderful but we definitely will look into those carpets. We hope you can return soon so that we can impress you in every area of your stay. See you then!

10/10 優異

Martha

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 4 晚
Hotelmgmt 於 2023年12月16日的回應
We appreciate knowing that your visit was excellent, Martha! It would be our honor to welcome you back again.

10/10 優異

Evangeline (Thornton)

於 2023 年 11 月住了 3 晚
Hotelmgmt 於 2023年12月11日的回應
Your five-star rating means everything to us, Evangeline! Thank you and we look forward to welcoming you back.

10/10 優異

Christopher (Julian)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月15日的回應
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

10/10 優異

Tamiko

讚好:整潔度、職員與服務、設施服務和住宿狀況
This was my 3rd time staying at this property and I love it. The staff is great and I love the dining/bar area. My only gripe is the $10/day parking they recently implemented. But the parking fee will not stop me from staying at the property in the near future. I can't wait to visit in the spring/summer 2024 and sit outside near the pool area. Fantastic view of the mountain range.
於 2023 年 10 月住了 4 晚
HotelMgmt 於 2023年11月9日的回應
Tamiko, thank you for being a loyal guest and for choosing Colorado Springs Marriott for your stays. We're delighted to hear that you've had enjoyable experiences with us and appreciate your kind words about our team and dining/bar area. We understand your concern about the parking fee, and we appreciate your understanding that it's necessary for the continued upkeep of our facilities. We're looking forward to your next visit when you can enjoy the fantastic view of the mountain range from our pool area. Your satisfaction is important to us, and we can't wait to welcome you back for another wonderful stay!

8/10 不錯

Bryan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OK in CS
Large, comfortable rooms. Friendly, professional staff. AMAZING views. Convenient to downtown CO Springs. Great choice for business in the Springs!
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年11月4日的回應
Bryan, thank you for sharing your feedback about your stay with us at Colorado Springs Marriott! We're delighted to hear that you enjoyed your large and comfortable room, as well as the friendly and professional service from our staff. It's wonderful to know that you appreciated the amazing views and found our location convenient for your business needs in Colorado Springs. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future!

2/10 很差

hannah

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年11月1日的回應
Hannah, we were sorry to see that your recent visit fell short of your expectations. It is our hope you’ll consider returning in the future so we may provide you with the quality of stay you deserve.

10/10 優異

Ron

讚好:整潔度、職員與服務和住宿狀況
We were just passing through town and needed a clean and quiet place for the night. The lobby was vibrant, the staff were super friendly and helpful, and the room clean and quiet. We loved it!
於 2023 年 10 月住了 1 晚
HotelMgmt 於 2023年11月1日的回應
We were so lucky to have you passing through and that you chose to stop in and check out everything we have to offer here at Colorado Springs Marriott. Your compliments regarding our peaceful ambiance and beautiful decor are much appreciated, but we are most thankful for you highlighting our incredible team! All of us would love to have you return anytime, Ron!

10/10 優異

Jackson

於 2023 年 10 月住了 4 晚
Hotelmgmt 於 2023年11月7日的回應
Thank you for taking a moment to leave us this five-star rating, Jackson. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 優異

Peter

讚好:整潔度、職員與服務和住宿狀況
Very nice property, friendly staff
於 2023 年 10 月住了 1 晚
Hotelmgmt 於 2023年10月19日的回應
Thank you for taking a moment to share your thoughts. We're delighted to hear that you enjoyed our property and found our team wonderful. We always strive to provide a memorable experience for our guests here at Colorado Springs Marriott, and we're glad to know we met your expectations. We look forward to welcoming you back on your next visit.