「We had stayed at the Stanley Hotel about 15 years ago, and while it was an older property, it was charming. The staff and its customer service played a large part in this charm. In the past year, the Stanley has changed hands, and it has lost its charm. The new owners have embraced "spectacle," which certainly will draw some customers. But the customer service we received was less-than-stellar. Additionally, while the hotel is undergoing renovations, the parking and other logistics are...
「We had stayed at the Stanley Hotel about 15 years ago, and while it was an older property, it was charming. The staff and its customer service played a large part in this charm. In the past year, the Stanley has changed hands, and it has lost its charm. The new owners have embraced "spectacle," which certainly will draw some customers. But the customer service we received was less-than-stellar. Additionally, while the hotel is undergoing renovations, the parking and other logistics are...
Lynn