外觀

哥倫布假日酒店 (IHG 旗下酒店)的評價

3 out of 5
哥倫布假日酒店 (IHG 旗下酒店)
2485 West Jonathan Moore Pike, Columbus, IN

評價

9.0

卓越

10 分評分,優異;479 則評價中有 298 則" "
8 分評分,不錯;479 則評價中有 127 則" "
6 分評分,一般;479 則評價中有 35 則" "
4 分評分,欠佳;479 則評價中有 7 則" "
2 分評分,很差;479 則評價中有 12 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Roy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I thoight everything was nice. Great staff
於 2024 年 4 月住了 5 晚
Halie 於 2024年4月27日的回應
Roy,Thank you for your kind review! We hope to see you again soon!

10/10 優異

Justin

讚好:整潔度、職員與服務和住宿狀況
Place looks brand new. Great location for youth sports. Friendly staff.
於 2024 年 4 月住了 1 晚
Halie 於 2024年4月24日的回應
Justin,Thank you for taking the time to leave such a great review! We are a newer hotel that was built 5 years ago this year. We hope to see you again soon!

10/10 優異

Maomao

讚好:整潔度、職員與服務和住宿狀況
Very clean and comfortable hotel, highly recommended.
於 2024 年 4 月住了 3 晚
Halie 於 2024年4月9日的回應
Maomao,I am glad to see you enjoyed your stay with us! We hope to see you again soon!

10/10 優異

Janelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean, quiet place to stay. Definitely would come again!
於 2024 年 3 月住了 1 晚
Halie 於 2024年4月1日的回應
Janelle,Thank you so much for taking the time to leave such a kind review! We work hard to provide the best service to our guests, and I am pleased to hear we were able to provide that during your stay!We cannot wait to see you again soon!

8/10 不錯

John

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Halie 於 2024年3月26日的回應
John,Thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 優異

Timothy (Fond du Lac)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
looks to be new
於 2024 年 3 月住了 1 晚
Halie 於 2024年3月25日的回應
Timothy,Thank you for the review! Our hotel is 5 years old this year! Thank you for noticing.

10/10 優異

Tiffany

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 3 月住了 1 晚
Halie 於 2024年3月5日的回應
Tiffany,Thank you for the great review! We hope to see you again soon!

10/10 優異

Jesus

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The morning of checkout, they served a chorizo bake which was different and excellent. The breakfast was the best I’ve had at a hotel
於 2024 年 2 月住了 1 晚
Halie 於 2024年3月5日的回應
Jesus,Thank you for your review. We are delighted to know you enjoyed breakfast. We work hard to provide the best service for our guests.

8/10 不錯

DeAndre

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Halie 於 2024年3月5日的回應
DeAndre,Thank you for taking the time to leave us a review. We hope to serve you again in the future!

2/10 很差

miranda

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Halie 於 2024年3月4日的回應
Miranda,We apologize for any inconveniences you faced during your stay. We hope you give us another chance to serve you better.

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Halie 於 2024年2月12日的回應
Mary, Thank you so much for your review. We are so happy to know we made you stay a 5-star experience!

10/10 優異

Robert

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and fresh. Interesting and cozy lobby and decor. Bathrooms nice and real dove shampoo and body cleanser. Felt safe and clean. Easy to find and restaurants nearby.
於 2024 年 1 月住了 1 晚
Halie 於 2024年1月29日的回應
Hi Robert,We are so glad to hear you enjoyed your stay with us. Thank you for noticing our unique lobby. We hope to see you again soon!

10/10 優異

Alexis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Halie Denney 於 2024年1月15日的回應
Alexis, Thank you for your review! We are so glad you enjoyed your stay with us at Holiday Inn. We hope to see you again soon!

10/10 優異

Jordan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Top notch!
於 2023 年 12 月住了 1 晚
Halie Denney 於 2024年1月15日的回應
Jordan,We appreciate your review! We work hard to be top notch, thank you for noticing that!We hope to see you soon!

10/10 優異

Roman

於 2023 年 12 月住了 1 晚
Halie Denney 於 2024年1月15日的回應
Roman,Thank you so much for you review! We appreciate you and are pleased to know you enjoyed your stay. We hope to be of service to you again!

8/10 不錯

Robert

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean and new in appearance. Quiet, comfortable bed, nice shower, good access to room from elevator. Enjoyed my overnight stay.
於 2023 年 11 月住了 1 晚
Halie Denney 於 2024年1月15日的回應
Robert,Thank you for the feedback, we are glad to know you enjoyed your stay. We work hard to keep our hotel clean, thank you for noticing!We hope to see you soon!

10/10 優異

Gloria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place.
於 2023 年 11 月住了 1 晚
Briana Hamblin FOM 於 2023年11月17日的回應
Thank you for your great review. I am happy to hear that you enjoyed your stay with us!

10/10 優異

Antonio

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Briana Hamblin FOM 於 2023年10月30日的回應
Thank you so much for the great rating!!

10/10 優異

Joyce

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Briana Hamblin FOM 於 2023年10月30日的回應
So happy you enjoyed your time with us! Hope to see you again if you are back in the area.

4/10 欠佳

LeAnn

商務旅客
讚好:整潔度
不滿:職員與服務和住宿狀況
Not such a great experience
I had to change rooms once I unloaded the first room had such a load heater I couldn’t hear the tv; there was no way I would have gotten any sleep. The gentleman who checked me in was also extremely rude.
於 2023 年 10 月住了 1 晚
Briana Hamblin FOM 於 2023年10月24日的回應
I am so sorry to hear about your stay, I hope that if you are in the area again you will give us another chance to show you this was an exception to our standard of great hospitality.

10/10 優異

Kathryn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Hotel was very nice and clean. Would definitely recommend
於 2023 年 10 月住了 1 晚
Briana Hamblin FOM 於 2023年10月24日的回應
Thank you so much for your great review, I am so pleased you enjoyed your time with us.

10/10 優異

Jeff

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Briana Hamblin FOM 於 2023年10月24日的回應
Glad you enjoyed your stay with us!

8/10 不錯

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Briana Hamblin FOM 於 2023年10月16日的回應
Thank you so much for your review of our property. I hope that if you are back in Columbus you will join us again!

10/10 優異

Elaine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here for our wedding night. Beautiful hotel, quiet clean and comfortable.
於 2023 年 10 月住了 1 晚
Briana Hamblin FOM 於 2023年10月16日的回應
Thank you so much for your great review! Congratulations on your marriage, we wish you many years of Love and Happiness!

8/10 不錯

Mary

讚好:整潔度、職員與服務和住宿狀況
Room was clean staff was friendly will be back
於 2023 年 9 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年9月11日的回應
Mary, Thank you so much for your review. I am so pleased you were happy with your stay! We hope to see you next time!

10/10 優異

Veronika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is excellent , went above and beyond with our late arrival … Clean hotel , comfortable beds and pillows , great accommodation.. Will definitely stay there again
於 2023 年 8 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年8月27日的回應
Veronika, thank you for your great review of your stay! We are please to hear our staff treated you so well while you were with us! I hope that the next time you are in Columbus that you will choose to stay with us again!

10/10 優異

Dean

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We arrived late on 8/24. Front Desk staff were awesome. Loved the room and shower. Window treatments were so great. We loved the breakfast area and the layout of common spaces. Easy access from highway when traveling. Thank you!!!
於 2023 年 8 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年8月27日的回應
Dean, thank you so much for your amazing review of your stay with us at Holiday Inn Columbus. We are so pleased to hear you enjoyed your time with us! We hope to see you again if you are ever in the area in the future.

10/10 優異

April

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The modernness and openness!!
於 2023 年 8 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年8月12日的回應
Thank you so much for your 5/5 review! I am so happy to hear you loved your stay at our property! Hope to see you again if you are in Columbus again!!

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
The Staffing was super helpful and nice. Very clean rooms and very nice hotel.
於 2023 年 8 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年8月8日的回應
Thank you for your review. I am so happy to hear you enjoyed your stay with us and that you enjoyed the staff you encountered during your time with us as well.

10/10 優異

Eli

讚好:整潔度、職員與服務和住宿狀況
The hotel was newer and you could definitely tell! Checkin was super easy and the facilities provided were what we were excepting
於 2023 年 7 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年8月8日的回應
Thank you so much for the great review. I am pleased to hear you enjoyed your time with us at Holiday Inn Columbus IN. I hope that you will come and visit us again the next time you are in our area.

8/10 不錯

Evelyn

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Good hotel, good furniture, some old installations
於 2023 年 7 月住了 3 晚
Briana Hamblin Front Office Manager 於 2023年8月8日的回應
Thank you so much for your feedback! We had a unique renovation/construction 4 years ago, almost everything is brand new, but they kept the unique atrium roof in the restaurant. I am so happy to hear your time with us was good! hope to see you next time you are in the area.

10/10 優異

Tami

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel staff, particularly bar manager abs training bartender were great! Excellent customer service and great conversation!
於 2023 年 7 月住了 2 晚
Briana Hamblin Front Office Manager 於 2023年7月26日的回應
Thank you so much for your great review! We are so pleased to hear that you enjoyed your stay and were also able to enjoy Landmarks Bar while you were here.

10/10 優異

Carol

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年7月26日的回應
Thank you so much for your 10/10 review! I am so happy that you enjoyed your stay with us. Hope to see you next time you are in our area.

2/10 很差

Kathy

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
There's nothing like getting off the elevator at 11pm to a group wondering if we were the Columbus Police Dept. because they were all drunk and making noice. Trash was in front of our door and the inside of the room smelled bad. The bathroom needed cleaned especially near the edges of the shower. We didn't appreciate the $50.00 customary charge for incidentals we may use that is supposed to be reimbursed to us if we don't use them. Why not wait till we buy something to charge us?
於 2023 年 7 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年7月26日的回應
Kathy, I am so sorry that you did not enjoy your stay with us and that you ran into these problems. I have notified the appropriate staff to address all of these issues so they do not happen in the future. We appreciate your feedback as an opportunity to have the conversations we need to continue to deliver the best experience possible.

6/10 一般

Anthony

家人同遊
不滿:職員與服務
Property is clean and rooms are nice. Have stayed there several times. Biggest issue was at check in. Was told room would be ready by 4. Showed up at 5:30 and was told had to wait for a while 15-20 minutes. Meanwhile lots of other people showing up and going straight to there room. Asked why was told because my reservation was in a room with only one bed.
於 2023 年 7 月住了 1 晚
Briana Hamblin Front Office Manager 於 2023年7月26日的回應
Thank you so much for your review. I apologize that your check in experience was not the best. We strive to get everyone in their room at or before 3pm, our general check in time. I will talk with staff about notifying housekeeping when there is a guest waiting for a room to avoid this issue in the future.

10/10 優異

Diane

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This property was great! Very clean and the staff were very friendly
於 2023 年 6 月住了 3 晚
Briana- Front Office Manager 於 2023年6月29日的回應
Diane, I am so happy to hear that you had a great stay with us! I am so pleased to hear that you found the hotel clean and the staff friendly. Our staff works very hard to make sure everyone has a great stay! I will share your kind words with them. Hope to see you the next time you are in our area.

8/10 不錯

Julie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very clean, excellent breakfast with different options every day we were there. We were with our baseball team, and everyone was well behaved.
於 2023 年 6 月住了 3 晚
Briana- Front Office Manager 於 2023年6月29日的回應
Julie, I am so happy to hear that you had a great stay with us at Holiday Inn Columbus! We appreciate you taking the time to write a review of your stay. I hope that the next time you are in the area that you choose to stay with us again, it would be our pleasure to host you again.

10/10 優異

Carrie

於 2023 年 6 月住了 3 晚
Briana Hamblin Front Office Manager 於 2023年7月26日的回應
Thank you for your 5/5 review! We are happy to hear you enjoyed your stay!

10/10 優異

Sara

讚好:整潔度、職員與服務和住宿狀況
Very pleased with my room! Quiet, clean, and comfortable. Staff were very nice and helpful. For my next trip to Columbus, I will definitely plan on staying here.
於 2023 年 6 月住了 1 晚
Briana- Front Office Manager 於 2023年6月29日的回應
Sara, thank you so much for taking time to review your stay with us! I am so pleased to hear that you enjoyed your time with us. We hope to see you when you are in the area again!

10/10 優異

sharon

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was clean, the bed and pillows were comfortable, the shower didn't have much pressure but everything else was nice.
於 2023 年 6 月住了 1 晚
Briana- Front Office Manager 於 2023年6月29日的回應
Sharon, Thank you so much for taking time to review your stay with us at Holiday Inn Columbus. I am happy to hear that your stay with us was great. I will mention the shower pressure to our housekeeping and maintenance staff to ensure everything is working properly as this is not an issue we generally have at the hotel. Thanks to reviews like yours, we are able to resolve any issues that someone may encounter, so that everyone has a great stay. We appreciate you, and hope to see you again if you are in the area again.

6/10 一般

Maegan

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
The front staff was rude as could be on 05/27 trying to explain their cancellation policy. But per IHG which is who they fall under terms state we could cancel a room upon arrival before 4pm. Which me and my sons coach tried to do. Unfortunately a mix up between two parties and we miscommunicated. However not a reason for staff to be short and rude.
於 2023 年 5 月住了 2 晚
Briana- Front Office Manager 於 2023年6月29日的回應
Hello Maegan, I am so sorry that there was confusion surrounding your reservation.I also apologize that you felt the staff was not being polite to you, that is never acceptable. We strive to always be understanding, and to explain things to guests with respect and kindness. Unfortunately when you book with Expedia, the hotel cannot make any changes to the rate, dates of arrival or departure, including canceling the reservation in general without prior approval from Expedia.

2/10 很差

Andrew

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
Briana- Front Office Manager 於 2023年6月29日的回應
Hello Andrew, I am so sorry to see that your stay was unsatisfactory. If you would like to reach out to the hotel to elaborate we would be happy to review the details of your stay.

8/10 不錯

James

讚好:整潔度和職員與服務
於 2023 年 5 月住了 1 晚

10/10 優異

Justin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place.
於 2023 年 4 月住了 1 晚

10/10 優異

Trinity

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was very nice here. My personal experience was warm welcoming and clean.
於 2023 年 5 月住了 1 晚

10/10 優異

Emily

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet.
於 2023 年 4 月住了 2 晚

8/10 不錯

Lucinda

於 2023 年 4 月住了 2 晚

8/10 不錯

Taylor

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff.
於 2023 年 4 月住了 2 晚

10/10 優異

Gary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to food and fuel and just off I65
於 2023 年 4 月住了 1 晚
Jess 於 2023年4月13日的回應
Hi Gary! Glad you found our property close and convenient. Come back and see us!

10/10 優異

Rob

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Was the best stay in a hotel in a long time.
於 2023 年 4 月住了 1 晚
Jess 於 2023年4月13日的回應
Thank you Rob for your review! We are so happy you had such a great stay. We hope to see you again soon!