The system was down when we arrived so I was not provided a room key. Staff had to walk us to our room. Secondly, the elevator was noisy as it was broken. We felt unsafe. Lastly, our room air condition did not work. It was hot. I decided to leave and I will report the issue to the manager once I get back home. Totally disappointed as I have stayed at the Hyatt multiple times with no issue.
Zaynah
於 2024 年 4 月住了 1 晚
10/10 優異
Jack
家人同遊
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Nice room and very clean. Staff was excellent .
Jack
於 2024 年 4 月住了 2 晚
10/10 優異
James
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
James
於 2024 年 3 月住了 1 晚
8/10 不錯
Adrian
家人同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a great property. The rooms are clean and in good condition. The breakfast and other amenities are very nice. We did have an issue with the front desk staff upon check-in. But, in general, the staff is very helpful and efficient.