套房, 1 張特大雙人床 (Smoke Free) | 書桌、遮光窗簾/窗簾、隔音、熨斗/熨衫板

紅屋頂套房商務酒店- 雅典的評價

2 out of 5
紅屋頂套房商務酒店- 雅典
30747 Highway 441 South, Commerce, GA

評價

8.0

很好

10 分評分,優異;941 則評價中有 384 則" "
8 分評分,不錯;941 則評價中有 314 則" "
6 分評分,一般;941 則評價中有 111 則" "
4 分評分,欠佳;941 則評價中有 74 則" "
2 分評分,很差;941 則評價中有 58 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

真實旅客

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2018 年 12 月住了 1 晚
Red Roof Inn & Suites Commerce - Athens 於 2019年1月2日的回應
Thank you!

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very spacious room, friendly staff, room coffee machine is convenient.
於 2018 年 12 月住了 1 晚
Red Roof Inn & Suites Commerce - Athens 於 2018年12月28日的回應
Thank you for sharing. Please come back to visit again soon!

10/10 優異

Kelsey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
amazing!
於 2024 年 4 月住了 1 晚
Samantha RediResponse Specialist 於 2024年5月17日的回應
Dear Kelsey,Thank you for taking the time to leave a review of your stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's great to hear that you had an amazing experience with us, prompting your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 不錯

Glen

伴侶同遊
讚好:職員與服務和住宿狀況
Convenient and inexpensive
於 2024 年 5 月住了 1 晚
Samantha RediResponse Specialist 於 2024年5月12日的回應
Dear Glen,Thank you for taking the time to write a review of your stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's great to hear that you found our hotel to be convenient and inexpensive. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 一般

Delilah

家人同遊
不滿:設施服務
N/A
於 2024 年 5 月住了 1 晚
Samantha RediResponse Specialist 於 2024年5月12日的回應
Thank you for your review, Delilah. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding additional comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 優異

Richard

家人同遊
Very nice facility
於 2024 年 5 月住了 1 晚
Recordo, Rediresponse Specialist 於 2024年5月11日的回應
Hey Richard,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Commerce - Athens. It's great to see our facility was to your liking, resulting in your 5/5 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. Red Roof look forward accommodate you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 優異

Brittany

讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall great stay. Breakfast doesn’t have many options
於 2024 年 4 月住了 1 晚
Recordo, Rediresponse Specialist 於 2024年5月9日的回應
Hi Brittany,Thank you for taking the time to complete our guest survey. Red Roof appreciate your perfect score of 5/5 and comments regarding your recent stay at the Red Roof Inn & Suites Commerce - Athens. It's wonderful to see you had an overall great experience with us, however, you stated our breakfast option was a bit limited. Please know that we will take your concern into consideration so we may improve our customers experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 很差

Judy

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Chirell RediResponse Specialist 於 2024年4月27日的回應
Dear Judy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 優異

Katherine

讚好:整潔度
於 2024 年 4 月住了 1 晚
Chirell RediResponse Specialist 於 2024年4月24日的回應
Dear Katherine,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 優異

Denise

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel had been painted and modernized and was much nicer than other Red Roof Inns we've stayed at. The in-room coffee set up needs work. The plastic trays for the coffee maker were too large to fit in. Shampoo &soap dispenser were difficult to press an
於 2024 年 4 月住了 1 晚
Gabrielle RediResponse Specialist 於 2024年4月9日的回應
Thank you for taking a moment to leave a review, Denise. The staff and I at the Red Roof Inn & Suites Commerce - Athens appreciate your 5/5 score following your stay. I am happy that you appreciated our modernized rooms. However, you stated that the in-room coffee set up needs work and the dispensers were difficult to press. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 優異

Rameez

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay all over
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月13日的回應
Dear Rameez,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Commerce - Athens. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your excellent stay with us. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 欠佳

Robyn

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The mattress was horrible hard and had indents , actually needed to be replaced
於 2024 年 3 月住了 1 晚
Chirell RediResponse Specialist 於 2024年3月8日的回應
Dear Robyn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Commerce - Athens. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 2/5 score. You indicated that you were unsatisfied with the mattress not being to your liking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

10/10 優異

Peggy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only bad thing i had to say was im disable and had a long walk from my car to my room. My room was in front of the pool and i had to walk around to the back where no parking is. Other then that it was all great.
於 2024 年 2 月住了 1 晚

6/10 一般

Karen

家人同遊
不滿:整潔度、設施服務和住宿狀況
Not very clean
於 2024 年 1 月住了 1 晚
OnielRediresponse Specialist 於 2024年1月27日的回應
Hi Karen,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Commerce - Athens. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. You indicated that you weren't satisfied with the cleanliness of the room you were assigned, our apologies for any inconvenience. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 優異

Brian

於 2024 年 1 月住了 2 晚
Nishaye RediResponse Specialist 於 2024年2月25日的回應
Dear Brian, The staff at the Red Roof Inn & Suites Commerce - Athens and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 一般

Rose

於 2023 年 12 月住了 6 晚
Chevanese RediResponse Specialist 於 2023年12月30日的回應
Thank you, Rose, for being our guest at the Red Roof Inn & Suites Commerce - Athens. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 優異

Rose

於 2023 年 12 月住了 1 晚
Chevanese RediResponse Specialist 於 2023年12月26日的回應
Thank you for your positive rating, Rose, following your stay at the Red Roof Inn & Suites Commerce - Athens. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 優異

DONVELL

伴侶同遊
讚好:職員與服務和設施服務
on my last day after being gone all day I arrived at my room about 2 in the morning to find that I was locked out of my room
於 2023 年 12 月住了 4 晚
Antonio,RediResponse Specialist 於 2023年12月23日的回應
Dear Donvell,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as issues with your keys and accessing you room.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

10/10 優異

Charles

於 2023 年 12 月住了 2 晚
Sharma RediResponse Specialist 於 2024年1月11日的回應
Hello Charles, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 優異

Kyndra

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Kamaria RediResponse Specialist 於 2023年12月5日的回應
Hello Kyndra,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 不錯

Alyssa

寵物同遊
讚好:職員與服務
Easy check in, nice well let are to walk the dog. However they entire grass area around the property is full of trash and cigarette butts. Hard to let your dog got to the bathroom when everything they sniff is another cigarette butt.
於 2023 年 12 月住了 1 晚
Kamaria RediResponse Specialist 於 2023年12月5日的回應
Dear Alyssa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your check-in to be easy and you were able to walk your dog. However, I sincerely apologize for the lack of cleanliness of the location and the other issues which hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Red Roof Management

10/10 優異

Marina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Kamaria RediResponse Specialist 於 2023年12月5日的回應
Hello Marina,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 優異

Shari

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

4/10 欠佳

Alyssa

家人同遊
不滿:住宿狀況
Hotel felt grimy.. had a random guy banging on our door for like 15 min at 2am. No security on site, from desk just sent the girl that was on duty like what could she really have done? Luckily the guy left right before she got there… never going back.
於 2023 年 11 月住了 1 晚
Xao Red Roof Management RediResponse Specialist 於 2023年11月19日的回應
Thanks for sharing your feedback with us, Alyssa. The team at our Red Roof Inn & Suites Commerce - Athens was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor hotel condition hindered your stay. In regard to security, we have some security measures in place, such as video surveillance. Nevertheless, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,XaoRed Roof ManagementRediResponse Specialist

8/10 不錯

Brent

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice staff. Clean rooms
於 2023 年 11 月住了 1 晚
Kamaria RediResponse Specialist 於 2023年11月14日的回應
Dear Brent,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean and our staff to be nice. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 優異

Danielle

於 2023 年 11 月住了 1 晚
Kamaria RediResponse Specialist 於 2023年12月5日的回應
Hello Danielle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 優異

Vincent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Kamaria RediResponse Specialist 於 2023年11月13日的回應
Hello Vincent, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 優異

Cynthia

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Excellent customer service. Newly remodeled. Convenient to restaurants and shopping
於 2023 年 11 月住了 1 晚
Olivia RediResponse Specialist 於 2023年11月8日的回應
Thank you, Cynthia, for telling us about your stay at the Red Roof Inn & Suites Commerce - Athens. I am glad that you were pleased with our excellent customer service, our newly remodeled hotel and all the other kind remarks highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 不錯

Bronte

讚好:職員與服務
於 2023 年 11 月住了 2 晚
Recordo Rediresponse Specialist 於 2023年11月7日的回應
Hello Bronte, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 欠佳

Stamata

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room was clean. Breakfast was gross especially the coffee.
於 2023 年 11 月住了 2 晚
Recordo Rediresponse Specialist 於 2023年11月7日的回應
Hello Stamata,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. I'm happy you were pleased with our level of cleanliness.It's saddening to hear that breakfast wasn't to your liking neither was our coffee. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 優異

jesus

於 2023 年 11 月住了 1 晚
Recordo Rediresponse Specialist 於 2023年11月7日的回應
Hello Jesus, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 很差

Wayne

不滿:整潔度、職員與服務和住宿狀況
The room was dirty and it had live cockroaches and dead ones in the room.
於 2023 年 11 月住了 1 晚
Recordo Rediresponse Specialist 於 2023年11月6日的回應
Hello Wayne,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 優異

Jack Everette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly,clean great knowledge of surroundings
於 2023 年 10 月住了 2 晚
OnielRediresponse Specialist 於 2023年10月31日的回應
Hi Jack,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Commerce - Athens. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you found our hotel to be clean and our staff friendly/knowledgeable. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 優異

Kevin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and the place was very clean!
於 2023 年 10 月住了 2 晚
OnielRediresponse Specialist 於 2023年10月30日的回應
Hi Kevin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Commerce - Athens. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our staff and hotel's cleanliness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 不錯

Dipesh

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and cheap place to stay
For the price I don't have much to complain. Everything was nice. They servw breakfast too..that's a plus.
於 2023 年 10 月住了 1 晚
LaTunde Murrant. Rewards Specialist 於 2023年10月24日的回應
Dear Dipesh,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. We value you as our guest and welcome your 8/10 score. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that everything was nice and the breakfast was a plus. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.LaTundeRed Roof Management RediResponse Specialist

10/10 優異

DAVID

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Abigail Red Roof Management RediResponse Special 於 2023年10月17日的回應
Hello David,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

8/10 不錯

Mariane

家人同遊
讚好:職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚
Abigail Red Roof Management RediResponse Special 於 2023年10月17日的回應
Hello Mariane,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

10/10 優異

Luis

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean, good Costumer service.
於 2023 年 10 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年10月23日的回應
Hi Luis,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Commerce - Athens. It is so rewarding to read that you found our hotel to be clean and our services good. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

8/10 不錯

Heather

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Toni-Ann RediResponse Specialist 於 2023年10月12日的回應
Hello Heather,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 很差

真實旅客

多人同遊
不滿:整潔度、住宿狀況和客房舒適度
This hotel was very convenient and easy route to get to Sanford stadium for the GA game. Aside from the friendly staff at check in, the room was absolutely not up to expectations. The room had a random dehumidifier and no reasoning as to why. Multiple water damage areas, and the bathroom was unacceptable and not clean at all. Overall not impressed and will not be back.
於 2023 年 10 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年10月9日的回應
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's great to hear that you found the location to be convenient, staff to be friendly and all the other positive features highlighted. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted which hindered your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 優異

Marilyn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年10月10日的回應
Hello Marilyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 很差

Erik

不滿:整潔度、職員與服務、設施服務和住宿狀況
Smoke detector was going off all night due to the battery being dead. I heard another guest complain of the same thing. They clearly have not been checking their smoke detectors and I will be reporting it to the fire marshal. I rented this room to get sleep, but was unable to do to because of this. I complained of this and they refused to give me my money back.
於 2023 年 10 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年10月10日的回應
Dear Erik,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as issue with the smoke detector and being inconvenienced.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

10/10 優異

james

讚好:整潔度、職員與服務和住宿狀況
Nice
於 2023 年 9 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年10月2日的回應
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be nice. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 欠佳

Savannah

不滿:整潔度、住宿狀況和客房舒適度
Long black hair everywhere, in floor, in bedsheets, in sink. Bed sounded like gunshots every time you moved. Bathroom floor was nasty with dirt in cracks and corners. Constant lound music and bass played from cars parked outside.
於 2023 年 9 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年10月2日的回應
Dear Savannah,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the floor, the noise disturbance and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 優異

Brett

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年10月23日的回應
Hi Brett,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Commerce - Athens. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

8/10 不錯

Mary

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Sharma RediResponse Specialist 於 2023年9月27日的回應
Hello Mary, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 優異

Macy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice stay!
於 2023 年 9 月住了 1 晚
Recordo Rediresponse Specialist 於 2023年9月25日的回應
Hello Macy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's wonderful to hear that you had such wonderful stay. We always enjoy hearing about the positive experiences our guests have at our Red Roof hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist

6/10 一般

Todd

讚好:職員與服務
不滿:住宿狀況
於 2023 年 9 月住了 1 晚
Recordo Rediresponse Specialist 於 2023年9月25日的回應
Hello Todd, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES COMMERCE - ATHENS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

10/10 優異

Ray

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
In town for the Bulldogs game. Staff was friendly, room and area was clean. No complaints
於 2023 年 9 月住了 2 晚
OnielRediresponse Specialist 於 2023年10月28日的回應
Hi Ray,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Commerce - Athens. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that our room cleanliness and staff were to your liking. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 優異

Lauren

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was top notch. The check in (and check out) was quick and very polite. Our room was clean, and the bed was comfy. We were only there for 1 night, but definitely 10/10 satisfied.
於 2023 年 9 月住了 1 晚
Recordo Rediresponse Specialist 於 2023年9月25日的回應
Hello Lauren,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES COMMERCE - ATHENS. It's thrilling to hear you received such top notch service at check-in. I'm happy you were also pleased with our cleanliness and comfortable beds. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist