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康科特/核桃溪凱隆酒店的評價

2.5 out of 5
康科特/核桃溪凱隆酒店
1050 Burnett Ave, Concord, CA

評價

7.0

不錯

10 分評分，優異；1003 則評價中有 332 則" "
8 分評分，不錯；1003 則評價中有 243 則" "
6 分評分，一般；1003 則評價中有 154 則" "
4 分評分，欠佳；1003 則評價中有 106 則" "
2 分評分，很差；1003 則評價中有 168 則" "

7.4/10 

整潔度

7.6/10 

職員與服務

6.6/10 

設施服務

7.0/10 

住宿狀況

6.8/10 

環保程度

評價

2/10 很差

LINA

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
We encountered a rude and rude receptionist. After we checked out that day, we left our luggage at the hotel in the afternoon. When we came back to collect our luggage at four o'clock, we wanted to use the bathroom. The front desk clerk said in a very stiff tone: No! There are no public toilets, you have to use the ones in your room. We just checked out at noon and immediately fell out. This hotel actually does not have a toilet in the lobby (they do have one, but the door is locked). In addition, this hotel has simply renovated the corridor, but the decoration in the hotel room is extremely simple, and there are only a few shelves for the coat rack. A cabinet. All in all I won't be back. Very bad, very impersonal and very disappointing.

2/10 很差

Hongfei

讚好：職員與服務
不滿：整潔度和住宿狀況
Very noisy
於 2023 年 9 月住了 4 晚

2/10 很差

Zongbao

不滿：職員與服務
於 2023 年 7 月住了 1 晚

8/10 不錯

Kin Pan

於 2023 年 2 月住了 7 晚

8/10 不錯

hoi yan erica

家人同遊
讚好：職員與服務
於 2020 年 4 月住了 1 晚
EC 於 2020年4月17日的回應
Dear Hoi Yan Erica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Entiom Caldas

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very bad, give me a very small room. Noise is loud. Flea bites are itchy.
於 2019 年 10 月住了 10 晚
EC 於 2019年10月24日的回應
Dear Keith, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We will address the service challenge you endured. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Entiom Caldas

10/10 優異

Saul

讚好：整潔度、職員與服務和住宿狀況
Nice hotel good experience
於 2024 年 4 月住了 1 晚

6/10 一般

Dennis

商務旅客
讚好：整潔度、職員與服務和設施服務
no hot water for shower. Last stay had limited hot water for shower
於 2024 年 5 月住了 1 晚

10/10 優異

Islan

讚好：整潔度、職員與服務和住宿狀況
Was clean and safe
於 2024 年 5 月住了 1 晚

2/10 很差

Alejandro

讚好：職員與服務
不滿：整潔度和住宿狀況
Smells bad …. Rooms so outdated Not again
於 2024 年 5 月住了 1 晚
Brittney P. 於 2024年5月12日的回應
We're sorry we didn't meet your expectations. Next time we hope you will stay in one of our renovated rooms

10/10 優異

Maria

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good overall i have say that the only thing I dislike the sink was clog. Bu besides that everything went good
於 2024 年 5 月住了 1 晚
Brittney P. 於 2024年5月12日的回應
We are glad you enjoyed your stay. We hope to see you again soon.

4/10 欠佳

Nahomy

不滿：住宿狀況
The only thing I really liked was the bed. Exterior rooms are loud. Room next door had a domestic violence situation going on. You can hear everything from the outside lot due to a large gap under the door. The internet/ WiFi does not work so no internet. Bathtub was chipped. Several holes are seen in the blind covers of the window.
於 2024 年 5 月住了 1 晚
Brittney P. 於 2024年5月12日的回應
We are sorry we did not meet your expectations. We hope next time you will stay in one of our renovated rooms.

8/10 不錯

Debra

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
The rooms are nice, and the breakfast is good.
於 2024 年 4 月住了 2 晚
Brittney P. 於 2024年5月12日的回應
We are glad you enjoyed your stay. We hope to see you again soon.

2/10 很差

Jade

不滿：職員與服務
於 2024 年 4 月住了 1 晚

4/10 欠佳

Charles (Martinez)

不滿：職員與服務、設施服務和住宿狀況
Room poorly maintained, confusing curtains, Wi-Fi was awful had to use hotspot.
於 2024 年 4 月住了 1 晚

10/10 優異

Carmen

讚好：整潔度、職員與服務和住宿狀況
Was able to check in early, property was nice and staff too
於 2024 年 4 月住了 1 晚

4/10 欠佳

Angie

不滿：整潔度
於 2024 年 1 月住了 1 晚

8/10 不錯

Xiomara

讚好：整潔度和住宿狀況
The bed was comfy than any other place I’ve stayed at and the room/parking were easy to access.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Charmel

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

2/10 很差

Ashley

不滿：整潔度、職員與服務和住宿狀況
Staff was rude and the bathrooms did not work. There were turkeys running around.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Jacob

讚好：職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Dwirana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
easy access from the freeway and close by the shopping center.
於 2024 年 4 月住了 2 晚

8/10 不錯

Dee Ann

家人同遊
讚好：職員與服務
The property is looking very run down, the lobby looks great, but the halls and rooms need work. many of the faucets have been "fixed" with the hot water on the wrong side so it takes a little bit to figure out why you do not get hot water. the tv's do not have a "whats on right now" Guide only a station guide.
於 2024 年 4 月住了 1 晚

10/10 優異

Tanya

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Marilyn

讚好：整潔度、職員與服務和住宿狀況
very nice and clean room. staff are great! i’ll keep on coming back again.
於 2024 年 4 月住了 1 晚

6/10 一般

Tanya

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My kids and I love coming and staying here mainly because the hot breakfast is really good. It was very disappointing to find out that the hash browns have been discontinued and replaced with small potatoes that don’t taste very good. Please bring back the hash browns. We don’t want to find another hotel however my kids are upset about the has browns. The staff are great!
於 2024 年 4 月住了 2 晚

8/10 不錯

milo

於 2024 年 4 月住了 4 晚

10/10 優異

Jesus Antonio

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

2/10 很差

Jose

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I got charge $545 for supposedly messing with the smoke detector. I don’t smoke or have any reason to mess with the smoke detector. I’ve stayed at 51 hotels in the last two years I travel a lot for work. I’ve had zero issue with any hotel but this one Other reviews have similar experiences. Stay away from this hotel they are very sketchy and will find any reason to over charge you.

8/10 不錯

Oscar

伴侶同遊
讚好：職員與服務
Stains on bathtub. Main curtain didn’t close tight.
於 2024 年 4 月住了 1 晚

10/10 優異

Tanya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are nice and the hotel is quiet and peaceful. The hit breakfast is really good. I highly recommend this hotel. My kids love coming here.
於 2024 年 4 月住了 1 晚

8/10 不錯

smita

家人同遊
讚好：整潔度、職員與服務和設施服務
Breakfast options could be little better. May be add fruits and yogurt
於 2024 年 4 月住了 4 晚

10/10 優異

Tanya

讚好：整潔度、職員與服務和住宿狀況
The hotel was great however the morning breakfast should be allowed to go to rooms. I understand there are rules and policies however we pay to be here
於 2024 年 4 月住了 1 晚

10/10 優異

Rafael

家人同遊
讚好：住宿狀況
Me gustó mucho que todos son muy atentos todo muy limpio y todos te saludan al llegar
於 2024 年 3 月住了 3 晚

10/10 優異

Frank

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 3 月住了 1 晚

6/10 一般

David

Average. Old . Rust was coming from bathroom water everyday.
於 2024 年 3 月住了 4 晚

10/10 優異

Ariana

讚好：住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Tanya

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love to come here with my kids and enjoy a break from life!
於 2024 年 3 月住了 1 晚

10/10 優異

Tam

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Sampath

讚好：整潔度、職員與服務和住宿狀況
Good price, spacious room. Comfortable bed.
於 2024 年 3 月住了 2 晚

8/10 不錯

Tyler

讚好：整潔度和住宿狀況
It was a struggle trying to get back into my room after the key didn’t work
於 2024 年 3 月住了 4 晚

8/10 不錯

Edgardo G

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Need to smells lot better need to add some water on the room.
於 2024 年 3 月住了 1 晚

10/10 優異

William (Walnut Creek)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Okay
於 2024 年 3 月住了 2 晚

8/10 不錯

Rupinder Singh

讚好：整潔度和職員與服務
Everyone is cooperative and good
於 2024 年 3 月住了 1 晚

10/10 優異

Mongo (Antioch)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 1 月住了 2 晚

10/10 優異

ouarda

於 2024 年 3 月住了 1 晚

10/10 優異

James (Manteca)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Affordable.
於 2024 年 3 月住了 1 晚

10/10 優異

Silvano

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Edward

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable
於 2024 年 2 月住了 1 晚

4/10 欠佳

Teresa

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚