San José de Maipo Condors Viewpoint Hotels

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"Normally we are very happy with our stays at your hotel, which is why we chose it again for our recent visit in the apartment. However, this time we experienced a few issues that we wanted to share. There was no towel or cloth available in the apartment to dry the plates we used. We asked for some towels, but unfortunately we did not receive any. Since the apartment includes kitchen amenities, it would be helpful to have something available to dry dishes. In addition, the hairdryer stopped working after about one minute of use. We mentioned these issues to the staff during our stay and were told they would pass the information on to management. We wanted to follow up so you are aware of it. Overall we still enjoy staying at your hotel, and we hope these small issues can be improved for future guests."

"There is no pool but you advertise that there is ???"

"Modern property with good facilities. Friendly staff. Good breakfast and nice atmosphere at the rooftop bar and restaurant with music some evenings. A little out from the city centre but subway station very near to take you quickly into the centre. Only issue was the tiles in the bathroom appeared stained. It was probably just the type of tiles rather than being dirty, but it was a little disconcerting. "

"This is by far the best value-for-money hotel I have ever stayed in. The staff is very professional, kind, helpful and knowledgeable. The location is perhaps one of the best in Santiago. It is located in a quiet and safe street, surrounded by restaurants and stores. If you ever stayed at The Chandler Hotel in NYC, the Capital Bellet Hotel exceeds it in value by miles. I will definitely stay here again the next time I am in Santiago."

"Clean room. Nice staff Good breakfast buffet"

"The hotel has what’s needed for a decent stay and any details that one may observe is easily forgotten as a result of their excellent staff and sevice"

"Everything clean . Friendly staff. Beautiful and close to restaurants markets, malls"

"I paid extra for a "sea view" room and was given a room with a tiny partial view. Turns out the hotel does not have sea view rooms at all, because they are not ocean front - there is a building in-between. They are working to fix the advertising to reflect reality, as I was told. Our room also had a large hair ball in the bathroom at check in and the mirror had large rust stains on them. When the front desk was notified, they said they would fix the mirror and the cleaning for us while we went to diner. However, after dinner the hairball was still in the bathroom and the mirrors were not fixed/changed/cleaned. The next day the manager contacted me and apologized. Offered a 15% discount and free breakfast during our stay. Upon check out, the 15% discount was only applied to 1 night and the extra night we had to extend due to family reasons was offered at an even higher rate than originally offered. Overall, the quality level of the rooms is mediocre with very noise rooms. You can hear doors slamming and you can hear people going thru the trash bins outside to collect bottles. "