「This should be a marquee hotel with its history and design. But it's a very tired property being sweated by owners for the last bit of value. Hotel's business is mainly coach parties, so the few rack-rate customers like us feel marginalised. Seriously understaffed to serve and clean up after 3 coach parties at breakfast. Cleaning of the public areas is skimpy. Maintenance likewise.
Barely adequate overall for £140/night at end of Sept. For the record, I think I should have spent a little...
「Impressive ! Phone line reachable & able to help bçs my flight delay 9hrs. Driving 270Km, I was 5min late, staff no complaint even they said wait me till 11:00pm !
Spaces room. Grand hotel inside both paintings, furniture with good match. Like stay at a small castle. Traditional Scottish restaurant, cosy, good food. Friendly greeting staffs. Big laund in front ... so good!」
「Nothing to dislike....Clean room...very clean bathroom & towels .. great food & Very helpful staff...shall certainly stay again... would recommend to anyone」
「The property is lovely and the rooms were clean and comfortable. I picked a place outside the city for the quiet and that is why I am not giving it higher rating. Walls are super thin and as I told the owner it was like my neighbors were having a frat party. Loud talking and laughing until almost midnight and when I dressed to go ask them for quiet it was like the whole hall was blasting tvs or laughing it up. When it finally calmed down in the early hours the guy next door was snoring and it...