If I could give 0 stars I would. Do not stay here. It makes Fawlty Towers look like a 5-star. Seriously, please find somewhere else to stay. We had booked for 2 nights but left after 1. We were unable to get a refund from the hotel for the second night. In fact the hotel somehow managed to charge my credit card for the 2 nights even though I had in fact paid for the booking through Expedia a week earlier!! It took days to get Expedia to intervene and get my money refunded by the hotel for the overcharge. The double room we were allocated was very small and the bed was pushed up against the wall so one of us had to climb over the other to get out of bed! The bedding was rough and very creased. The towels were old, washed out and rough. The toilet cistern was not fixed to the wall securely. The decoration was dated and terrible.
We had specifically chosen a hotel with a restaurant so that we could have dinner and breakfast but on check-in were told that the restaurant had been closed for a couple of weeks. They had not updated their website or their entry on Expedia or other booking sites which was very misleading. The EV charging points were not working despite the hotel manager insisting they were. We were forced to find alternative charging points. This hotel is giving the village a bad name which is tragic as the village and other business owners are very nice. A big shout out to the staff at Deli in the Square who were lovely and we thoroughly enjoyed our breakfast there.
Martin
2025 年 6 月入住 2 晚
10/10 超赞
Crystal
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Favourite place we stayed in Scotland. Staff were warm and friendly. The food was delicious. The accommodations were beautiful.
Crystal
2025 年 5 月入住 1 晚
10/10 超赞
David
2025 年 2 月 8 日
满意:清洁度、住宿条件和设施、客房舒适度
Great value.
Proper old fashioned guest house out of season, so limited facilities, but l got what l paid for and would come again and recommend.
David
2025 年 2 月入住 1 晚
6/10 一般
Andy
与家人出行
2025 年 2 月 3 日
不满意:清洁度
Faeces splashes on toilet seat when arrived
Andy
2025 年 2 月入住 1 晚
4/10 很差
Nick
2024 年 11 月 27 日
Disappointing stay
Not up to standard expected.
Host offered complimentary stay in the future as gesture of good will
Unlikely to take up this offer
Nick
2024 年 10 月入住 1 晚
4/10 很差
Sandra
2024 年 9 月 24 日
满意:员工和服务,清洁度
Sandra
2024 年 9 月入住 1 晚
10/10 超赞
Jacob
2024 年 9 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay at the Retreat
Great place to stay with a great view; breakfast was quick and good. Very kind staff and owner.
Jacob
2024 年 9 月入住 1 晚
2/10 糟糕
Naresh
与配偶出行
2024 年 9 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing to like anything about this property.
To describe as hotel in not correct as it cannot be described even as bed and breakfast.
Very dated and bedding which was old and scratchy. Leak in the sink in the bathroom. No extra duvet and heating not working properly. We were supposed to get garden view room. The view from our room was dump yard infested with mouse. Photo available.
Definitely not worth for the price charged. I would say anything above £45 is not worth paying.
Breakfast was to be charged extra but was told it is out sourced. We left as soon as we ready and went to nice cafe a minute away for breakfast.
Naresh
2024 年 9 月入住 1 晚
10/10 超赞
Heather
与家人及幼儿出行, 与家人出行
2024 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such an amazing place for our family! The staff was absolutely amazing and made our experience wonderful! I would recommend this place to everyone traveling to Scotland and visiting near Inverness.
Heather
2024 年 8 月入住 2 晚
8/10 还可以
Stephanie
与家人及幼儿出行
2024 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and amenable. Wonderful little restaurant on site with excellent food. Rooms were charming and it was a breath of fresh air in the countryside.
Stephanie
2024 年 8 月入住 1 晚
8/10 还可以
franco
2024 年 8 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Positivo
Giudizio complessivamente positivo. Buon rapporto qualità prezzo rispetto ad altri posti
franco
2024 年 8 月入住 1 晚
4/10 很差
Andy
商务旅客
2024 年 5 月 21 日
不满意:住宿条件和设施
Quite the opposite of what their website says there was no dining and the bar was in the process of being built. I am sure it'll be beautiful soon once the refurb is complete