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16號房油漆味重，浴室水孔容易阻塞，還有兩天熱水洗到變冷水。地理位置很不錯，簡易早餐很方便觀光客。

The hotel location is just next to T4 Heathrow Airport where I can travel the free underground to and from other terminals conveniently. Staff are nice and helpful. Breakfast is so so.

附近景點較多，鄰近地鐵站不到5分鐘路程。塔橋兩邊還有餐廳、超市和咖啡店。唯一要挑剔是靠著酒店轉灣位有陣臭味，不知有沒有人處理。如清除它會更完美。

Fantastic location. Rooms are small but designed in a manner to maximize the space. It would be nice if there was coffee/tea available in the rooms, as well as an iron!.

Front desk and during the breakfast time to restaurant service not very well. 前台服務人員沒有很親切。

房間內要泡個咖啡，卻沒有煮壺，有些不足 雖有提供免費咖啡，但僅是過度旅館時程緊湊，也懶得去研究方法 員工親切有禮

職員Christina很好，為我們安排舒適和美境房（免費升級我們的房。）位置非常方便， 5分鐘可以行到地鐵站，各區景點都是是行路就到，下次一定再來。

walk 2 mins to the hotel. Really convenient!

位置不錯，方便去其他地方景點。。但感覺有點雜，例如突然有陌生男人拍錯你房門等等。 房間亦較細，但整體而言還好。

The hotel is located opposite the Hyde park, and it is close to the MRT station and the restaurant. The hotel counter service is very satisfactory overall. Recommended

Very good, when i drive in, they are already helping me to pick up the suit cases and i can return my car to the car rental in terminal 5, they also have a British airline checkin counter inside the hotel. The room is clean and tidy.

地點真的很好，可以搭地鐵或公車前往任何地方，附近有超市跟咖啡店，房間整潔度不錯但房內的地毯很髒，有空調也有吹風機，床也很好睡，但唯一不好的就是洗澡時地面排水孔會積水，像是塞住了，水會淹的到處都是還有可能淹到房內，每天洗澡都是惡夢，水淹的高度都會蓋過我的腳真的很噁心，排除這點我才會想再次入住。