United Kingdom Hotel with Pool

"We were put in an accessible room which wasnt great (and didnt seem that accessible if you really needed it). But all the staff at reception and in the restaurant were really friendly and helpful. Sadly didnt get the chance to use the spa etc. "

"This was my second stay at the Arden, as there was nothing on at the NEC the price was right. "

"Excellent"

"The location was superb "

"Hotel is central, clean and the facilities are good. Staff on check in were friendly and even called the room to make sure we had settled in ok."

"I booked this hotel a while ago and I then read the reviews and there were some which made me think about cancelling. However, I am glad I didn't. Nice, hotel and great customer service. Swimming pool, sauna and steam room available to use from 6am to 11pm which was great. The breakfast was good and being vegetarians the chef cooked vegan sausages for us. Location not too far from York city centre, we walked it there and caught a taxi back to the hotel and it cost £8.40 which was resonable."

"Loved the large room. "

"The pool has literal lumps of black dirt on the tiles, it hasn’t been cleaned for a long time. The jacuzzi is the same temperature as the pool and also dirty. No shower facilities after the “swim” Run down hotel, breakfast staff were just there, never said good morning, no interaction from any staff actually. Won’t be staying there again. "