"Only one member of staff on the desk during check in, which meant long queues. The room was ok, tea and coffee selection poorly stocked (only decaf on day one and sugars not replenished). A previous guest had stuck false eye lashes on the bathroom door handle, these were still in place upon us checking out, which makes me really question the cleanliness of the rest of the room. No where to really hang towels to dry, so ended up having them changed each day.
The hotel location is great for being in the city centre, but the beds are small, rooms can be noisy and there is no air con in the room, so either freezing cold or really warm.
The bar and reception area are very well kept, but the rooms really let the hotel down. "