薩里酒店，薩里平住宿優惠推介

「Staffs are helpful but the operation procedure is not smooth. I have reserved a double room but given a twin room. Seems they had solved our room type but they haven’t changed in the system as they looked very confused of my reservation. They misunderstood my stay as 1 night but actually is 2 nights. Spent lots of time on my reservation to issue my correct room. I saw there were other guests which may have similar situations as us. There was a smell at the bathroom. The bedside lamps did not...

「A beautiful hotel set in lovely grounds. The spa was amazing with large indoor and outdoor pools and a well equipped gym. The food was very good with a large number of restaurants to choose between.」

「房間空間尚算充足，可打開兩個大型行李箱。 不過，浴室排水口嚴重堵塞，向酒店人員反映後，才更換至另一間房。 此外，辦理入住的員工態度不夠謹慎，其中一張房卡資訊錯誤，必須再次前往櫃檯更新。 房間內有莫名的冰冷感，入住時已特別告知需要開啟暖氣，但其中一間房的暖氣並未開啟，需再次提醒才閞啟總制。 櫃檯人員服務態度極差，本次已是第二次入住，基於上次經驗，入住時便先行提醒相關開啟暖氣及浴室排水口事宜，結果仍令人失望，完全沒有確實跟進。 退房後發現遺留物品，返回領取時雖順利取回，但飯店人員的誠信實在令人質疑。 不推薦入住！房間空間尚算充足，可打開兩個大型行李箱。 不過，浴室排水口嚴重堵塞，向酒店人員反映後，才更換至另一間房。 此外，辦理入住的員工態度不夠謹慎，其中一張房卡資訊錯誤，必須再次前往櫃檯更新。 房間內有莫名的冰冷感，入住時已特別告知需要開啟暖氣，但其中一間房的暖氣並未開啟，需再次提醒才閞啟總制。 櫃檯人員服務態度極差，本次已是第二次入住，基於上次經驗，入住時便先行提醒相關開啟暖氣及浴室排水口事宜，結果仍令人失望，完全沒有確實跟進。 ...

「Staff」

「very good」

「四周環境舒服，出入交通以自駕汽車為主。房間裝修較舊，設備普通，酒店內可供應的飲食選擇較少，鄰近餐廳也不多。」

「淋浴房再大一些就更好了，洗手的水龙头太旧了。」

「In need of an upgrade but ok」