搜索北安普敦郡酒店

“Spa was nice a little busy but not overwhelming. Bar staff could show a lot more courtesy and some general hospitality. We were left just standing at the bar for 5 minutes without even being acknowledged until one of the waitress came off the floor to take our order, felt slightly uncomfortable like we weren’t welcome. ”

“The room was nice and clean, but dated but nice. One thing that did annoy me, there was a breakfast menu that u hang outside your door to get breakfast to your room. I filled it out and put it on my door and no body took the order, they slid a bar bill under my door though but didn't take the order so that wasn't great. ”

“Amazing hotel! Wonderful staff and facilities.”

“We loved our stay here. It’s such a beautiful building and has two great restaurants plus the spa was so good. The outside jacuzzi was our favourite feature. I The staff were so friendly and attentive. We wanted to particularly shout out Mollie who was so kind, friendly and helpful. ”

“A very comfortable experience with very nice service, and clean rooms all around. We requested for a sofa bed in the room but it wasn’t made at the time of arrival; fortunately the staff quickly made one for us.”

“The young lady on reception has very poor customer service. She is condescending and rude, she was to me and other guests. The room was not vacuumed at all and filthy. Uncomfortable mattress. ”

“Couldn't fault this hotel at all. From the beautiful grounds, the grandeur of the building, the impeccable customer service, the delicious food, the spacious, elegant room, the clean, luxurious spa. The drinks were a tad on the pricey side, but the mid week room price including spa access was excellent value for money. Would come here again in heartbeat. ”

“晚上仃車场有一入口關了，我花了三十分鐘車程才能由另一入口進入”

“Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"! Complained to the front desk when checked-out, and the lady said "well,……

“Property was very pet friendly and staff were wonderful. There were however issues with the room which impacted our stay. The mattress was very hard and pillows soft and lumpy. Due to this our quality of sleep was very poor. The rooms did not come with a small fridge which would have been helpful as chilled food had to be taken to reception each time. There was no ironing board in the room and no telephone so each time you needed something you had to take a long walk to reception and back. Apart……